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Angie's List sues rival, accuses it of stealing data

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Angie’s List Inc. has sued a New York competitor, Click and Improve Inc., accusing it of stealing information from its database on service providers, “presumably so that it could use that information to serve its customers.”

The case, filed in Marion County early last month and recently transferred to federal court, alleges that Click and Improve’s principals secretly joined Angie’s List then illegally harvested more than 24,000 proprietary files.

Angie's List's data is the "lifeblood" of its business and has been gathered over the course of many years, according to the 13-page lawsuit.

Before the case was transferred to federal court, Indianapolis-based Angie’s List won a temporary restraining order preventing Click and Improve from using any of Angie’s List’s information while the lawsuit plays out.

Click and Improve has not filed a formal response to the allegations.

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  • Angie's is OUT. OF. TOUCH.
    I used Angie's once when I was trying to get my boiler looked at and the entire process dragged on for weeks longer than it should have. I will not be using them again. I took a look at this click and improve site and I can't say that it looks all that similar. it's a pretty neat site, actually. Angie is just panicking over some healthy competition. GIVE IT A REST!
  • Mark
    I own a condo in Los Angeles. Im from Indiana and only check this site for info because I have investments in Indy. Obviously, you are a Rube and most likely work for Angies List or you are a contractor they recommend. Anyone with a business degree knows Angies is an obsolete website that is ten years too late to profit. Its gonna fail within a year
  • Message For Mark
    Mark: Actually, I own a home. Better yet, I provide a free service to friends and neighbors who need various contractors for work at their property. I search each contractor's business license, insurance coverage, certifications and all complaints, easily found via the internet. I review prior work performed by the contractor, and I do it for free. Angie's List does none of this for their users. I have read hundreds of postings on Angie's List, and it is clear that the contractors named have asked people to post on the site. You should try it Mark. Pick a few contractors from the posts on Angie's List, and start performing your own research. You are going to be shocked with what you find while performing your own background research. When Angie went public, I shorted the stock immediately and took my profit when the stock fell below $12.00, and it will return to that value or lower. I continue to believe that the business model for Angie's List makes no sense. The fact that an out of state group can duplicate the business model and services that Angie claims are unique, should worry any investor.
  • copyright
    I would be curious if Angie's list can assert copyright over posted comments; I would think that the copyright remains with the author of the post.
  • now you know
    I feel the same way, Angie you have stolen 14 mill from the city and another 14 mill from the state. I feel so cheap, I guess the people should have given more, however the economy has been bad. You realize as a friend of your man "Mitch" your states copay to make you rich can only be in relationship to how much you have donated. Maybe the 28 mill you will line your pockets with could have been more.
    I feel sorry for you.
  • Really?
    It is clear that Joe and Terry live in apartments or their parent's basement.
    • Bad idea
      Why would anyone invest in this company? The main competition is Google, Yelp, and Yahoo. It offers nothing of value for membership cost and will get buried by Google the second they start to become a threat. This is like investing in CD's after MP3's became popular. Pure ignorance
    • Welcome To The Real World Angie
      Brace yourself Angie, once anyone joins your site, everything there is public domain, regardless of disclaimers, or use restrictions. I have never been able to understand your business model, and the fact that you raised public money for a venture that makes little to no sense to most people, is a feather in your cap, but not a validation that your business services cannot and will not be mimicked by others.

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