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LEADING QUESTIONS: Clarian CEO on daily rounds

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Leading Questions

Welcome to the latest installment of  “Leading Questions: Wisdom from the Corner Office,” where IBJ sits down with one of central Indiana’s top bosses to talk shop about their industry and the habits that lead to success.

With more than 20 hospitals and health centers statewide in the Clarian Health system, President and CEO Daniel F. Evans Jr. realizes that he's in danger of losing track of the day-to-day demands of providing health care while he attempts to focus on the big picture. In the video below, Evans details his solution — making daily rounds in Clarian facilities and talking face-to-face with doctors, nurses and patients. That includes bedside visits on Christmas Day.



In the bonus video below, Evans reveals the best advice he's ever received and the benchmarks he uses for rating his own effectiveness. One surprising litmus test: whether anyone feels highly enough of you (or feels comfortable enough with you) to seek your opinion.


 

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  • Values
    Dan, I enjoyed watching this interview. When you talk about making rounds Iâ??m sure that your Dad smiled and nodded in approval, as did the late Jack Hahn. I was always positively impressed that Jack got to work before the shift change and made rounds at MH. (Of course that would be more challenging today with the Clarian hospitals.) He always made time to listen to employees and patients. I felt the video right on target, as seen by a former participant (me) who was totally committed to high quality patient care, education and research, which are interrelated. But I did want to mention that with my bias as a UM pastor who dedicated his professional life to MH/CHP & UMC health care, I missed seeing the emphasis on holistic and spiritual care, reflective of patient centered health care stated as a core value represented in Clarianâ??s Values Statement.
    Blessings, Ken Reed
  • ...indeed
    Out of touch, couldn't have said it better myself...when asked a couple of years ago why they were building a new hospital practically right across street from St. Vincent in Carmel, he said it had NOTHING to do with 'competing' for the higher class clientele, er patients, up there...nope, it's just that THOSE people were more likely to have health insurance rather than say, those who live near 16th and Capitol...hmmm
  • Out of touch
    I'd offer the definition of "being out of touch" is constructing a new facility that throws excess beds into play on the single most expensive piece of real estate in Hamilton County and then wondering why the cost of health care is escalating.

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