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Largest Indianapolis-Area Internet Access Providers
(Ranked by number of local FTE technical support employees)
Rank
2013
rank
Provider
Address
Telephone / Fax / Website
Local FTE Technical
Support:
Employees
Hours
% of Customers:
Comm. / Res.
Acad. / Other
Local Dedicated:
Bandwidth
Avail. (MBPS)
Accounts
Monthly Fee
Range
Other Services
Head(s) of Local
Operations, Title(s)
Owner(s)
Estab.
Locally
HQ City
1
1
Comcast
11988 Exit Five Parkway, Fishers 46037
(800) 934-6489 / DND / comcast.com
970
24/7
9 / 90
1 / 0
up to 105
DND
varies
economy packages available
Tim Collins,
SVP, Heartland Region
public company
1963
Philadelphia
2
NR
Frontier Communications Corp.
11799 N. College Ave., Carmel 46032
(317) 208-3380 / DND / frontier.com
163
24/7
DND / DND
DND / DND
up to 1GBPS
DND
from $19.99
Internet, voice, satellite video, wireless data access, security solutions, technical support, carrier services, specialized bundles for business customers
Tom Warner,
general manager
DND
2010
Stamford, Conn.
3
2
Bright House Networks
3030 Roosevelt Ave., 46218
(866) 713-3278 / DND / brighthouse.com/business
100
24/7
20 / 78
2 / 0
up to 1 GBPS
DND
varies
DNS, managed security services, email, teleworker, home office products, metro Ethernet, fiber access, business phone, SIP trunks, PRI, cloud-based hosted voice
Don Williams,
VP, general manager
DND
1979
Syracuse, N.Y.
4
12
Smithville Communications
1600 W. Temperance St., Ellettsville 47429
(812) 876-2211 / DND / smithville.net
55
on call 24/7
15 / 85
0 / 0
up to 1GBPS
DND
residential $50-$394, business varies
IPTV, phone, security, cellular, cloud services, Web hosting, live TV, local programming, IT consulting, videoconferencing, data transport, dark fiber, fiber rings
Cullen McCarty,
EVP
Darby A. McCarty
2003
Ellettsville
5
NR
LightBound LLC
731 W. Henry St., Suite 200, 46225
(317) 259-5050 / fax (317) 259-7289 / lightbound.net
48
24/7
98 / 2
0 / 0
40,000
500
DND
co-location, cloud computing, disaster and business recovery, T1, Ethernet and managed services, private fiber builds, VoIP, PBX sales
Jack Carr,
president, CEO
Jack Carr
1992
Indianapolis
6
NR
TW Telecom
4625 W. 86th St., Suite 500, 46268
(317) 713-8900 / fax (317) 713-8999 / twtelecom.com
45
24/7
100 / 0
0 / 0
1.5MBPS-10GBPS
DND
varies
dynamic capacity Ethernet service, cloud connectivity, SIP trunking, PRI, MPLS, co-location, DDOS scrubbing, wave service
Ruth Miles,
VP, general manager
public company
1993
Littleton, Colo.
7
5
Expedient Data Centers(1)
701 Congressional Blvd., Suite 100, Carmel 46032
(317) 805-3759 / fax (317) 805-3757 / expedient.com
30
24/7
100 / 0
0 / 0
30,000
DND
DND
data center services, cloud computing, network management, disaster recovery, virtualization, server hosting and co-location, data backup
Ray Vallillo,
regional VP, general manager
Landmark Media Enterprises LLC
1995
Carmel
7
9
Metronet
111 Commerce Drive, Franklin 46131
(317) 739-0739 / DND / metronetinc.com
30
24/7
DND / DND
DND / DND
1GIG
DND
DND
TV, phone
DND,
DND
Q-Comm Corp.
DND
Evansville
9
7
NineStar Connect
2243 E. Main St., Greenfield 46140
(317) 326-3131 / fax (317) 326-2289 / ninestarconnect.com
26
24/7
9 / 90
1 / 0
1-100
DND
from $35.95
phone, electric, security, data services, hosted phone, outsourced IT
Tim Hills,
president, CEO
cooperative--member owned
1895
Greenfield
10
3
CenturyLink
50 N. Jackson St., Franklin 46131
(317) 736-6630 / fax (317) 736-5780 / centurylink.com
20
24/7
DND / DND
DND / DND
residential 1.5-25, business 1.5-10GBPS
DND
from $19.95
broadband, voice, wireless, entertainment and managed services to consumers and business
Michael D. Brill,
VP, general manager Ind., Mich., Ill.
CenturyLink Inc.
1931
Monroe, La.
11
15
Skyline Communications Inc.
189 N. U.S. 31, Whiteland 46184
(317) 535-1600 / DND / addsat.com
10
24/7
80 / 5
5 / 10
140,000
DND
$50-$600
backup Internet connectivity, campus and wireless network, IP video VoIP, disaster recovery systems
George D. Walters,
VP of engineering
Shannon Walters
1991
Whiteland
12
8
CBTS(2)
510 E. 96th St., Suite 185, 46032
(317) 968-9829 / DND / cbts.net
8
24/7
DND / DND
DND / DND
up to 1 GBPS
DND
from $25
end-to-end IT and communications solutions including information security, infrastructure outsourcing, data storage, cloud computing and a communications network
Lori Sullivan,
regional director
privately held
2007
Cincinnati
13
6
TLS.NET Inc.
733 W. Henry St., 46225
(317) 464-1700 / fax (317) 464-1702 / tls.net
7
24/7
96 / 1
2 / 1
DND
DND
varies
senior level engineering, managed services VMware, Veeam, cloud computing, IaaS, hosted PBX, SIP trunking, ethernet, disaster recovery, virtualization migrations, SAN implementations
Phil Luzius,
VP; Brian Rappe,
director of sales
J.T. Luzius; P. Luzius; J. Mosier; M. Sperka
1986
Columbus, Indiana
14
DBISP LLC
5847 W. 74th St., 46278
(317) 222-1671 / fax (317)522-1939 / dbispllc.com
5
8.a.m.-6.p.m.
20 / 10
10 / 60
DND
100
DND
network/system administration and engineering; client server architecture definition/solutions; systems acquisition, re-engineering, migration, development, hosting
John Miller,
general manager
DND
John Miller
2005
Indianapolis
14
12
On-Ramp Indiana Inc.
859 Conner St., Noblesville 46060
(317) 774-2100 / DND / ori.net
5
24/7
70 / 25
1 / 4
1,024
2,000
from $25
fixed wireless broadband and dedicated Internet access; online backup service, Office 365 and cloud computing; virtual servers; VoIP phone service; website design and hosting
Scott LePere,
president; Mark LePere,
VP
Scott LePere
1996
Noblesville
16
12
Inside Connect Cable d/b/a FirstMile Technologies
750 Liberty Drive, Westfield 46074
(502) 955-4882 / DND / iccable.com
4
24/7
23 / 77
0 / 0
1-22
1,100
from $34.95
hosted PBX, PRI, SIP trunks, cable TV, metro-e, fiber based internet access, security services, monitoring services, home automation, access control
Clay Manley,
president, chief business development officer; Jeff Leftwich,
VP, operations
DND
1999
Westfield