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Indianapolis International Airport named best in North America

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Indianapolis International Airport has been selected by Airports Council International as the best airport in North America for 2012.

The airport said Tuesday that it received the honor as part of the annual Airport Service Quality awards, which recognize the best airports in the world according to the council’s passenger satisfaction survey.

Airports Council International also named Indianapolis International Airport as the best airport in North America for 2010.

More than 275 airports around the world participate in the passenger satisfaction survey. The council created the awards in 2006.
 

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  • LOVE it...
    Mitch- The entire project was funded by the Airport Authority, not using public Indiana tax payer monies... It is however the largest project dollar-wise in Indianapolis history. The entire project had a budget of about $1.1 billion. Airport revenues pay most of the cost from the airlines, retailers, parking and the like. The federal government contributed some funds for aviation purposes, such as the new control tower. The Indianapolis Airport Authority gets no state or local tax dollars for this project. It is well deserved recognition, and I LOVE flying into Indy. To be the best you must beat the best, and hands down this is the smoothest operation in the country, and the best looking imho.
  • Airport??????
    I travel often. This airport is not even close to the best. Terrible parking access, the cell phone waiting area is unsafe, poorly lit and an afterthought. And the whole thing could have been done with one terminal not two. On terminal is almost completely empty. And almost no direct flights anywhere.
  • A wasted opportunity
    Check out the concourse pics I took during my last visit. Nice as it is, it is also completely unnecessary, a waste of taxpayer money. http://www.regriding.com/2013/03/every-kid-wants-new-toy.html
  • Love the airport - just need a hub now
    Compared to other airports in the country, Indy has been one of my favorites. Easy to drive to, easy access to parking, passing through security is a breeze, and the whole layout is spacious. Of course the major bummer is since Indy isn't a hub for any carrier, you can't find a direct flight to very many cities. We really need to get a major airline to pick up IND to one of its hub locations.
  • Best??
    I would think the best in North America would have more direct flights.
  • Empty
    Sure it's been Voted "Best in America" The place is so huge and practically deserted.A waste of Public money.Makes me wounder what the criteria was to get vetted? No notable Hotels nearby (yet). sits in the middle of nowhere. Parking is a nightmare for pickup on curbside.Don't get run over. Guess the Writer and or committee who bestowed this awesome award walked right thru the place and said "Wow" 30 foot ceilings,Are these farmers going into the "Zepplin Biz?".Thumbs up. Would'nt wannapay the heating Bill.

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    1. If I were a developer I would be looking at the Fountain Square and Fletcher Place neighborhoods instead of Broad Ripple. I would avoid the dysfunctional BRVA with all of their headaches. It's like deciding between a Blackberry or an iPhone 5s smartphone. BR is greatly in need of updates. It has become stale and outdated. Whereas Fountain Square, Fletcher Place and Mass Ave have become the "new" Broad Ripples. Every time I see people on the strip in BR on the weekend I want to ask them, "How is it you are not familiar with Fountain Square or Mass Ave? You have choices and you choose BR?" Long vacant storefronts like the old Scholar's Inn Bake House and ZA, both on prominent corners, hurt the village's image. Many business on the strip could use updated facades. Cigarette butt covered sidewalks and graffiti covered walls don't help either. The whole strip just looks like it needs to be power washed. I know there is more to the BRV than the 700-1100 blocks of Broad Ripple Ave, but that is what people see when they think of BR. It will always be a nice place live, but is quickly becoming a not-so-nice place to visit.

    2. I sure hope so and would gladly join a law suit against them. They flat out rob people and their little punk scam artist telephone losers actually enjoy it. I would love to run into one of them some day!!

    3. Biggest scam ever!! Took 307 out of my bank ac count. Never received a single call! They prey on new small business and flat out rob them! Do not sign up with these thieves. I filed a complaint with the ftc. I suggest doing the same ic they robbed you too.

    4. Woohoo! We're #200!!! Absolutely disgusting. Bring on the congestion. Indianapolis NEEDS it.

    5. So Westfield invested about $30M in developing Grand Park and attendance to date is good enough that local hotel can't meet the demand. Carmel invested $180M in the Palladium - which generates zero hotel demand for its casino acts. Which Mayor made the better decision?

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