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Indianapolis International Airport named best in North America

IBJ Staff
March 12, 2013
Keywords
Airlines, Indianapolis International Airport, Transportation, Distribution & Logistics
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Indianapolis International Airport has been selected by Airports Council International as the best airport in North America for 2012.

The airport said Tuesday that it received the honor as part of the annual Airport Service Quality awards, which recognize the best airports in the world according to the council’s passenger satisfaction survey.

Airports Council International also named Indianapolis International Airport as the best airport in North America for 2010.

More than 275 airports around the world participate in the passenger satisfaction survey. The council created the awards in 2006.
 

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  • LOVE it...
    ThorMarch 13, 2013 10:08 AM
    Mitch- The entire project was funded by the Airport Authority, not using public Indiana tax payer monies... It is however the largest project dollar-wise in Indianapolis history. The entire project had a budget of about $1.1 billion. Airport revenues pay most of the cost from the airlines, retailers, parking and the like. The federal government contributed some funds for aviation purposes, such as the new control tower. The Indianapolis Airport Authority gets no state or local tax dollars for this project. It is well deserved recognition, and I LOVE flying into Indy. To be the best you must beat the best, and hands down this is the smoothest operation in the country, and the best looking imho.
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  • Airport??????
    fletchmonMarch 12, 2013 9:08 PM
    I travel often. This airport is not even close to the best. Terrible parking access, the cell phone waiting area is unsafe, poorly lit and an afterthought. And the whole thing could have been done with one terminal not two. On terminal is almost completely empty. And almost no direct flights anywhere.
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  • A wasted opportunity
    ReGridingMarch 12, 2013 7:17 PM
    Check out the concourse pics I took during my last visit. Nice as it is, it is also completely unnecessary, a waste of taxpayer money. http://www.regriding.com/2013/03/every-kid-wants-new-toy.html
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  • Love the airport - just need a hub now
    DanMarch 12, 2013 1:52 PM
    Compared to other airports in the country, Indy has been one of my favorites. Easy to drive to, easy access to parking, passing through security is a breeze, and the whole layout is spacious. Of course the major bummer is since Indy isn't a hub for any carrier, you can't find a direct flight to very many cities. We really need to get a major airline to pick up IND to one of its hub locations.
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  • Best??
    AlMarch 12, 2013 1:26 PM
    I would think the best in North America would have more direct flights.
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  • Empty
    mitchMarch 12, 2013 11:22 AM
    Sure it's been Voted "Best in America" The place is so huge and practically deserted.A waste of Public money.Makes me wounder what the criteria was to get vetted? No notable Hotels nearby (yet). sits in the middle of nowhere. Parking is a nightmare for pickup on curbside.Don't get run over. Guess the Writer and or committee who bestowed this awesome award walked right thru the place and said "Wow" 30 foot ceilings,Are these farmers going into the "Zepplin Biz?".Thumbs up. Would'nt wannapay the heating Bill.
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