Indians hitting on-line home run

April 4, 2008
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IndyindianslogoThe Indianapolis Indians might be a minor league professional sports team, but the AAA franchise’s Web site is a major league success, team officials said. The Indians are the first local professional sports team to stream live video of all of its home games on the Internet. And that’s not all.

The Indians’ web site—www.indyindians.com—features live video of all 72 home games, live audio of all 144 games, a highlights archive, photo galleries, on-line ticket options, game and promotional schedules, press releases, game notes, game recaps, e-mail newsletters and more. The team’s financial investment in its Web site seems to be paying off. Last year, 724,855 fans checked out the site, making it one of the five most popular web sites in Minor League Baseball. Sports marketers think the site could top 1 million unique visitors this season.

“IndyIndians.com is about building a bond with our fans and allowing people to be more connected,” Indians Director of Marketing Chris Herndon said. “The actual games make up our core product. While we will never be able to replicate that experience on the Internet, the Web site still builds a stronger bond between our fans and team.”

Several attractions on IndyIndians.com were made possible and affordable through a partnership between the Indians and Baseball Advanced Media—the Internet technology company for Major League Baseball. In-game features include multimedia technologies and pitch-by-pitch statistics.

“Without BAM, some of the options would have been cost-prohibitive. “This creates economies of scale,” Herndon says. “Now, we can get on-line quicker and more affordably.”

BAM project manager Nathan Blackmon calls the Indians one of professional baseball’s most proactive clubs in using the Internet. “They get what the Internet is all about,” he said.

The Indians have seen their Web site traffic grow exponentially over the past few years. Not only has the volume of content increased, but fans can also buy and print out tickets from their home computer. Herndon said the number of on-line ticket orders jumped 37 percent from 2005 to 2007. Last season, 44 percent of Indians tickets ordered on-line were the print-at-home variety.

“That’s really created a convenience for people,” Herndon said. They don’t have to wait for them in the mail, and they don’t have to stand in a will call line.”
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  • Some of the other local teams should be as proactive. I'm a big fan of the web site, and I assume sponsors and advertisers will eventually take notice as the audience for these types of initiatives grow.

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  1. A Tilted Kilt at a water park themed hotel? Who planned that one? I guess the Dad's need something to do while the kids are on the water slides.

  2. Don't come down on the fair for offering drinks. This is a craft and certainly one that belongs in agriculture due to ingredients. And for those worrying about how much you can drink. I'm sure it's more to do with liability than anything else. They don't want people suing for being over served. If you want a buzz, do a little pre-drinking before you go.

  3. I don't drink but go into this "controlled area" so my friend can drink. They have their 3 drink limit and then I give my friend my 3 drink limit. How is the fair going to control this very likely situation????

  4. I feel the conditions of the alcohol sales are a bit heavy handed, but you need to realize this is the first year in quite some time that beer & wine will be sold at the fair. They're starting off slowly to get a gauge on how it will perform this year - I would assume if everything goes fine that they relax some of the limits in the next year or couple of years. That said, I think requiring the consumption of alcohol to only occur in the beer tent is a bit much. That is going to be an awkward situation for those with minors - "Honey, I'm getting a beer... Ok, sure go ahead... Alright see you in just a min- half an hour."

  5. This might be an effort on the part of the State Fair Board to manage the risk until they get a better feel for it. However, the blanket notion that alcohol should not be served at "family oriented" events is perhaps an oversimplification. and not too realistic. For 15 years, I was a volunteer at the Indianapolis Air Show, which was as family oriented an event as it gets. We sold beer donated by Monarch Beverage Company and served by licensed and trained employees of United Package Liquors who were unpaid volunteers. And where did that money go? To central Indiana children's charities, including Riley Hospital for Children! It's all about managing the risk.

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