Indy as IT outsource center

February 26, 2009
Back to TopCommentsE-mailPrintBookmark and Share
Information technology companies would do well to outsource business processes to Indianapolis, a new KPMG report says.

The accounting and consulting firm included only one other U.S. city, Boise, Idaho, on an international list of 31 places where companies are likely to get the best combination of talent and low costâ??and are largely undiscovered as potential hot spots.

Interestingly, the report says the Indianapolis area had 64,000 â??underemployedâ?? workers in 2007, nearly a fourth of them with IT skills.

Indianapolis can take advantage of its close proximity to Indiana and Purdue universities as well as Rose-Hulman Institute of Technology, Ivy Tech Community College and the University of Illinois, it says.

Indianapolis is centrally located and has Internet II, one of only eight major fiber optic cable spines in the nation. The area also boasts low taxes, good roads, plenty of power and no congestion to speak of, despite a noted lack of mass transit.

Quality of life is good but the crime rate is â??quite high.â?? Another downer: â??The city has a history of disruptions on account of flood and tornadoes.â??

Where to locate these kinds of jobs? Purdue has a new research park near the airport, the report suggests.

KPMG has spoken. What are your thoughts?
ADVERTISEMENT
  • That is great to hear. Being in the IT, myself, I am looking forward to the next upswing of the economy with IT jobs in IN. Granted, I wonder out of the 25% who are in IT, I wonder what the break down would be. How many are in Networking? How many are into Development? How many are hardware or software? Out of the Software, how many are web based software and how many are platform based? I know that most people don't care, but if we had an idea, it would probably help to know what type of skill set our unemployed IT brotherin has.

    Norm, if you don't know the skill set, thats ok, I am just curious.
  • Sorry, but crime rate in Indy is too high.
  • Indianapolis' crime rate is much lower than Minneapolis' or Nashville's, and both of those cities are seen as prime business locations.
  • Random, I asked KPMG but didn't get an immediate answer. Sorry.
  • Indianapolis has always been noted, but not featured as an ideal city for customer facing outsourced capabilities. We should recognize that the flat world can be an advantage to this side of the Pacific. Off-shore outsourcing has demonstrated economic advantages however, for call centers talking to Americans in B2B and B2C Indianapolis should step up to this economic development gem. We are the crossroads of bandwidth as well as transportation. Good job on picking up on this Norm. I would like to see more copy on this topic.
  • Disruptions by floods and tornados? Come on, how often has Indy had disruptions by floods and tornados? Unless they locate in Frog Hollow or in a westside trailer park, there is not much adverse affect. Not like say the chance of getting your power knocked out for a month in a ice storm in Kentucky or having a hurricane every couple of years.

    As far as crime, our rate is much lower than many communities our size. Makes you wonder what stats they looked at.
  • Norm- I really enjoyed reading your Blog on Indy as an IT outsource center. I agree with the assessment by KPMG, and I woudl like to read their report in detail. How can I get a copy?
  • Here's a link to the KPMG report:

    http://www.kpmg.com/SiteCollectionDocuments/Exploring-global-frontiers.pdf
  • Thanks, Tim.
  • I agree that Indy is an untapped resource for outsourcing and would love to see it happen.


    But.....good roads? Where did that come from?
  • I disagree with that report completely.

    When it comes to I.T. - Indianapolis is it's own worst enemy. People here want way too much money to do what hundreds of thousands of other people around the country can already do - for less. Instead of settling for less, I.T. companies here watch outside business walk away and pursue lower bids. To top this off, the businesses that go elsewhere get better quality work when all is said and done.

    With Silicon Valley prices and the a fraction of the talent, what company with a good tech officer would be dumb enough to outsource here?

    This city is full of average joes and very few skilled professionals.

    A few other obvious issues that plague this state from being on the tech radar are: bogus and random blue laws, poor work ethic, the fact we have a winter probably deters a lot of top talent, and the fact that most tech firms here don't last but a couple years at most.
  • Norm: Thanks for highlighting this great news - we've been competing and winning on a national and global stage for services out of our Indianapolis facility for two years - I would welcome input from you and others in this community about how we get the word out in a much larger, more concentrated way. Interestingly, I talked to someone in Europe the other day who is looking to put their central global instance of software in the US because they've done research and found that in their words, the US is the center of the World when it comes to the Internet. Since we're the middle of the US, it makes sense that we could attract national and global companies to Indianapolis. Any thoughts on how to raise our profile using this as a stepping stone?
  • interesting
    hello if you want to know more about physics you should go to nothing I hope you like it.

Post a comment to this blog

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in IBJ editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT
  1. Good Day I am Mr (Victoria Wright) from United state of America, i stayed in NEW YORK, and i have a broke up business, until i found this company email who help me to gain a loan for business,, and now i want to used this short medium to congratulate the below company for the fast and safe money they loan to me without any form of collateral, i loan 500,000USD from the company to save my business and lots more, i saw their mail on the internet, everyone always give testimony for what they did, so i quickly contacted them and they all did everything for me without stress and my money was sent to my account just 3 days later, i was surprise and i feel so glad, now i have a standard business control agent who help me, now i will advice those who need urgent loan to contact him at the bellow email:zenithfirm12@gmail.com

  2. NOTICE:This is to inform the general public that Vampires are real. My name is James Franklyn.,am an agent of vampire,am here to introduce our new world trend to you,a world of vampire where life get easier,we have made so many persons vampires and have turned them rich,you will be assured long life and prosperity,you shall be made to be very sensitive to mental alertness,stronger and also very fast,you will not be restricted to walking at night only even at the very middle of broad day light you will be made to walk.In case you are wildly oppressed by some unscrupulous persons we can still help you fight them.Your protection is assured immediately you join.Just contact the bellow email if you are interested we are here to attend to you anytime you want us. Contact the bellow email for more details. Email:vampirescreed@hotmail.com Sincerely: James Franklyn.

  3. Bravo! Someone else that is willing to speak the truth! Bravo!_____NBCSN is available in almost 2 MILLION more homes than just a few years ago, but Indycar STILL gets less total viewers than it did just a few years ago when NBC took over Versus. Attendance and ratings cratered with the end of season races (just when the title battle got "interesting" HAH!__________And now...new race in Basilia, where Miles celebrated the "rich history" of Indycar racing there. Rich history? What, 7 events in the 100 years of AOW? Yep, some history. Well, at least its an oval. It's not??? Are you kidding me??? Gosh darn road racin furriners.

  4. PURITY RAY LOAN OFFER........ Have you been denied by your banks,or are you in need of of an urgent loan to pay of your bills we are capable of giving loans @ cheaper rate to interested individuals, student, companies and members of the public in need of finance to settle bills, we do offer considerable loans which you can count on. For more information on our various types of loan,then you will have to contact PURITY RAY LOAN FIRM, to help you achieve your desire LOAN APPLICATION FORM TO BE FILLED BORROWERS INFORMATION * Full name:………………………. * SEX * ……………………………. * Country………………………….. * State:……………………………. * Land:…………………………….. * Occupation:…………………….. * phone number:…………………. * Telephone: ………………………….. * Age:………………………………. * Amount needed as loan:……… * Loan Duration:………………….. * Propose of Loan:……………….. * Annual revenue:………………… * Monthly Income:……………….. * Guarantee:………………………. * Payment: monthly or annually Email.....purityrayloanfirm@gmail.com Thank you and God bless Mr Purity Ray PURITY RAY LOAN FIRM we tend to serve you better

  5. Problem: most of the people responding to this article don't know about this service AT ALL! Why? Lack of awareness. This isn't IndyGo. This is CIRTA: might as well be the mattress company because they are asleep at the wheel - something like 3 directors over the last year? Playing with federal grant money is great! This "region" wants commuter rail service, has spent MILLIONS on Transportation studies yet can't even support a commuter bus line? This is largely for suburban riders to get to downtown - not for "service people to work in our hotels and restaurants" ! Get your head out of your backside!! These are professionals, students etc. that don't want to fight traffic, save some money on parking, gas, stress.... if CIRTA would put their federal money into widely promoting the sevive to Greenwood, Fishers & Carmel instead of finding directors and studies - this would be a successful service. Our family uses(d) it daily for the last several years - but the recent uncertainty & now unreliability due to cuts from Carmel has been a problem. Now, costs us an additional $350/month for gas & parking ( $4200/year) plus vehicle wear, service, environmental impact ... YES - this REGION needs this this type of service in order to keep growing and getting the people it needs to fill skilled positions in downtown Indianapolis. Think outside of your own car !!!

ADVERTISEMENT