Interactive Intelligence to hire hundreds in growth plan

Back to TopCommentsE-mailPrintBookmark and Share

An Indianapolis-based tech company is set to announce plans for adding hundreds of jobs on Thursday afternoon, and possibly an expansion of its headquarters.

Interactive Intelligence Group Inc. has scheduled an announcement for 1:45 p.m. with Indiana Gov. Mike Pence at its headquarters on the northwest side. The Indiana Economic Development Corp., which is expected to offer financial incentives for the firm's growth plans, says the company will be announcing "hundreds of new jobs for Hoosiers."

In an interview with IBJ in December, CEO Don Brown said that the firm expected to hire in the neighborhood of 250 workers in 2014, and also was looking at constructing an additional building by its headquarters.

Interactive Intelligence provides automation software and service. About 1,200 of its 2,000 workers are in Indianapolis.

The publicly held firm has been on a tear in recent years. Over the last 30 months, its share price has risen from about $20 to $62.

The prosperous times stem from a bold decision the company made five years ago to take call center computing to the cloud. It sounds like a no-brainer now, given the popularity today of using remote servers to store, manage and process data. But back then, not everyone saw the trend as taking hold, especially for call center applications.

“To do it with real-time communications, the quality of voice is critical. The sensitivity of data is paramount. It was a lot less obvious customers were going to embrace that paradigm,” Brown told IBJ in December. “We felt it would happen, but we did not know what the pace would be.”

Interactive Intelligence hired about 250 workers in 2013. This month, it announced that it had signed a letter of intent to buy Durham, N.C.-based OrgSpan Inc., a software developer majority owned by Brown, and co-founded and led by former Interactive developer Jeff Swartz.

OrgSpan has 40 workers, according to the News & Observer of Raleigh, N.C.

This story will be updated.


Post a comment to this story

We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
You are legally responsible for what you post and your anonymity is not guaranteed.
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in IBJ editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by

facebook - twitter on Facebook & Twitter

Follow on TwitterFollow IBJ on Facebook:
Follow on TwitterFollow IBJ's Tweets on these topics:
Subscribe to IBJ
  1. I am not by any means judging whether this is a good or bad project. It's pretty simple, the developers are not showing a hardship or need for this economic incentive. It is a vacant field, the easiest for development, and the developer already has the money to invest $26 million for construction. If they can afford that, they can afford to pay property taxes just like the rest of the residents do. As well, an average of $15/hour is an absolute joke in terms of economic development. Get in high paying jobs and maybe there's a different story. But that's the problem with this ask, it is speculative and users are just not known.

  2. Shouldn't this be a museum

  3. I don't have a problem with higher taxes, since it is obvious that our city is not adequately funded. And Ballard doesn't want to admit it, but he has increased taxes indirectly by 1) selling assets and spending the money, 2) letting now private entities increase user fees which were previously capped, 3) by spending reserves, and 4) by heavy dependence on TIFs. At the end, these are all indirect tax increases since someone will eventually have to pay for them. It's mathematics. You put property tax caps ("tax cut"), but you don't cut expenditures (justifiably so), so you increase taxes indirectly.

  4. Marijuana is the safest natural drug grown. Addiction is never physical. Marijuana health benefits are far more reaching then synthesized drugs. Abbott, Lilly, and the thousands of others create poisons and label them as medication. There is no current manufactured drug on the market that does not pose immediate and long term threat to the human anatomy. Certainly the potency of marijuana has increased by hybrids and growing techniques. However, Alcohol has been proven to destroy more families, relationships, cause more deaths and injuries in addition to the damage done to the body. Many confrontations such as domestic violence and other crimes can be attributed to alcohol. The criminal activities and injustices that surround marijuana exists because it is illegal in much of the world. If legalized throughout the world you would see a dramatic decrease in such activities and a savings to many countries for legal prosecutions, incarceration etc in regards to marijuana. It indeed can create wealth for the government by collecting taxes, creating jobs, etc.... I personally do not partake. I do hope it is legalized throughout the world.

  5. Build the resevoir. If built this will provide jobs and a reason to visit Anderson. The city needs to do something to differentiate itself from other cities in the area. Kudos to people with vision that are backing this project.