- Home
- NEWS
- REGIONAL
- THIS WEEK'S PAPER
- BLOGS
- Multimedia
- OPINION
- A&E
- LISTS
- PEOPLE
- EVENTS
- Classifieds
- Subscribe
Banking & Finance
BOOK REVIEWS: "Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers"
May 22, 2006
Jeffrey F.Customers got their first inkling 25 years ago when ATM machines were introduced. Another hint came along 10 years later when
voice mail arrived. The trickle of computerized customer-service inter actions became a flood as we started using devices
like parking-garage ticket machines, airline ticket kiosks, telephone voice trees and self-service checkouts for groceries
and library books. Internet transactions such as online shopping, banking and purchasing movie tickets also entered the scene.
Interacting with these "smart technologies," which seemed odd...
MoreMira banquet honors excellence in Hoosier high tech: TechPoint awards often precede market success
May 22, 2006
Peter SchnitzlerTechPoint's Mira Awards, which were to be handed out May 19, celebrate excellence in Hoosier innovation. The annual awards
banquet also serves as a pretty good bellwether of who's poised for a big payday. For example, TechPoint honored Indianapolis-based
medical device-maker Suros Surgical Systems Inc. with a Mira award three years before Massachusettsbased Hologic Inc. acquired
Suros for $240 million in April. In 2003, TechPoint also recognized Carmel-based banking software-maker Baker-Hill. California-based
Experian bought Baker-Hill last August for an undisclosed...
MoreSuit puts One Call on hold: Firm placed in receivership as lender seeks $21 million
May 22, 2006
Chris O\'malleyOne Call Communications has been placed in receivership, a day after a lender for its 2002 management buyout filed a lawsuit
alleging the Carmel long-distance and operator-services company owes it more than $21 million. The May 11 lawsuit in U.S.
District Court in Indianapolis by Pittsburgh-based PNC Bank appears to be the knockout blow for a telecommunications firm
accused by several states of violating consumer protection laws in billing and collection practices. Also looming is a proposed
$1.1 million fine...
MorePROFILE: Complexions Day Spa: Downtown day spa has glowing business Irvington native focuses on organic products, attracts
clients from entertainment, sports scenes
May 15, 2006
Jo EllenComplexions Day Spa Downtown day spa has glowing business Irvington native focuses on organic products, attracts clients from
entertainment, sports scenes Trinia Cox's venture builds on a 10-year career in skin care and makeup artistry with stints
in Chicago and Los Angeles. And the location of Complexions Day Spa on Massachusetts Avenue was a good fit with her background
in the arts, including gigs as a singer with Dr. Bop and the Headliners and her own group, Trinia and the...
MoreAs CD rates reach 5-year-high, banks get more interest: Many savings institutions advertise investment option aggressively,
offer specials to attract new customers
May 15, 2006
Scott OlsonMoney managers are dusting off their low-risk investment options for consumers who are finding certificates of deposit attractive
again. The run-up on CDs corresponds with rising interest rates that are meant to cool inflation by making the cost of borrowing
more expensive. The federal funds rate-the interest banks charge one another on overnight loans-is the highest it's been since
early 2001. While that's not so good for home buyers, it does benefit investors searching for short-term savings returns.
Interest rates...
MoreMoney manager launches own firm: Former SBK-Brooks exec opens Liger Securities
May 15, 2006
Scott OlsonIf David B. Girton isn't already regarded as an innovator in the local investment brokerage community, he should be now. The
45-year-old Indianapolis native is in the process of launching Liger Securities Corp., the only locally owned black investment
firm in the city. But 10 years ago, he accomplished a similar first, when he opened the local office of Cleveland-based SBK-Brooks
Investment Corp., then the only black-operated brokerage here. Make no mistake, though, Girton's credentials far outweigh
his designation as...
MoreBULLS & BEARS: Marsh, Suros deals a study in how to value businesses
May 8, 2006
Ken SkarbeckTwo recent Indianapolis business deals have provided local investors with excellent case studies in business valuation. What
is truly instructive is that these acquisitions are polar opposites based on the valuation methods employed and in the future
expectations the buyers have for these two businesses. They are the announced purchase of Marsh Supermarkets Inc. for $88
million by Florida-based Sun Capital Partners and the acquisition of Suros Surgical Systems for $240 million by Massachusetts-based
Hologic Inc. In the Marsh acquisition,...
MoreTech acquisitions are bittersweet: Investors win, but state loses headquarters
April 24, 2006
Peter SchnitzlerIn the past two weeks, central Indiana's two fastest-growing high-tech companies have announced their sales to larger out-of-state
firms. Local leaders are of two minds about it. On the one hand, there's the enormous payday for investors. Massachusetts-based
Hologic Inc. is buying Indianapolis-based medical-device maker Suros Surgical Systems Inc. for at least $240 million. And
St. Louis-based TALX Corp. scooped up Carmelbased Internet testing firm Performance Assessment Network Inc. for $75 million.
Optimists hope to see much of that money...
MoreBank's price fell $100M: Union Federal buyer cut offer as negotiations dragged on; investors pushed for liquidity
April 17, 2006
Greg AndrewsNo wonder word leaked early this year that Union Federal Bank was about to be sold. A new federal filing reveals that a deal
had been brewing since early last year-spawned largely by mounting frustration among investors that they were unable to turn
their stake in the bank's privately held parent, Fort Wayne-based Waterfield Mortgage Co., into cash. "The concerns over liquidity
were voiced by many shareholders at Waterfield Mortgage's annual shareholders' meeting in the spring of 2004," according to...
MoreRepairs to tower may take months: Tenants scramble for other arrangements
April 10, 2006
Peter SchnitzlerIt was a symbol of his success. For the last three years, environmental attorney Robert Clark has relished the view from his
corner office in One Indiana Square, high above the streets of Indianapolis. But on Sunday, April 2, tornadoforce winds left
it in tatters. His family photos are gone. Likewise his case files and the many gifts he'd received over the years from friends
or clients. "I understand there are no exterior walls," he said. "My desk is still...
MoreEvent planner builds business on big-city experience: Award-winning firm grows into all-around performer
April 3, 2006
Scott OlsonIndianapolis might not be as glamorous as Los Angeles or New York City, but Midwestern life seems to be suiting Gene Huddleson
just fine. Nearly 10 years after returning to his Hoosier roots, the event planner has found a niche within the industry that
builds upon his past travels. He and his colleagues at Detail + Design, in the Stutz II building across the street from the
original Stutz building, accompany corporate clients who may be hosting activities throughout the...
MoreMore students seek degree online: Working, career-hopping adults drawn by flexible degree format
March 20, 2006
Chris O\'malleyITT Educational Services Inc. may nearly double by the end of this year the number of degree programs it offers entirely through
online instruction as the school seeks to enroll students who can't make class because of work or family obligations. Six
online bachelor degree programs and two online associate degree programs are in various stages of regulatory and accreditation
review, according to the Carmel-based technical education provider, which has 38,800 students enrolled at schools in 28 states.
President and...
MoreFederal farm lending could shrivel under latest budget: Banking associations oppose proposed fee increases
March 13, 2006
Scott OlsonBrent Kerns likes to compare the U.S. Department of Agriculture's lending program to that of the Small Business Administration's.
In short, the USDA helps farmers the way the SBA assists small-business owners. But if a proposal to cut the budget of the
farm loan program is approved, it could become as expensive to use as the SBA's offering. Supporters fear a hike in user fees
would hurt those who need the money the most. "That cost goes straight to the...
MoreYou can take it to the bank: Financial experts say state's economy is rising, merger mania isn't over and regulatory laws
could take a toll
March 13, 2006
On Feb. 24, IBJ Publisher Chris Katterjohn, Managing Editor Greg Andrews and banking reporter Matt Kish sat down with four
leaders from Indianapolis' banking and finance sector: Judith Ripley, director of the Indiana Department of Financial Institutions;
Kit Stolen, CEO of Union Federal Bank of Indianapolis; Steve Beck, president and CEO of the Indiana Venture Center; and Keith
Slifer, senior vice president of LaSalle Bank. Among the topics of conversation: How's the state's economy doing? Are more
bank mergers on...
MoreFederal deposit insurance reform beefs up coverage: Retirement savings accounts stand to benefit most
March 13, 2006
Scott OlsonFederal deposit insurance reforms signed into law by President Bush last month boost coverage of some retirement accounts
and will raise coverage for other bank accounts beginning in 2010. The legislation, debated by lawmakers for the past six
years, is significant because it offers the first increase in deposit insurance coverage in more than 25 years, and just the
seventh rise since 1935. Federal deposit insurance currently covers as much as $100,000 per depositor. Starting no later than
November, depositors...
MoreBEHIND THE NEWS: Bank plays the 'local' card, but will it succumb to sale?
March 6, 2006
Greg AndrewsAn in-your-face ad campaign that First Indiana Corp. rolled out last month highlights the Indianapolisbased bank's local roots
and leaves the distinct impression it won't be accepting a buyout offer anytime soon. Rhetoric or reality? Time will tell.
"If you run an Indiana business, you need an Indiana bank," reads one of the ads. It continues: "Remember when your local
bank was actually local?" First Indiana executives and directors are savoring the sale of Union Federal Bank, which leaves
First...
MoreAyres stores may be razed: Smaller shops likely replacements at Castleton, Greenwood
March 6, 2006
Matthew KishSimon Property Group Inc. wants to take the wrecking ball to the soon-to-be-vacant L.S. Ayres stores at Castleton Square and
Greenwood Park malls, clearing the way for development of a collection of smaller stores and restaurants, sources familiar
with the plans say. "There have been numerous site plans circulated showing redevelopment with the existing structures removed,"
said Bill French, a local retail broker with St. Louis-based Colliers Turley Martin Tucker. Mark Perlstein, a partner with
The Linder Co., an Indianapolis-based...
MoreBank profit see-sawed before sale: Union Fed investors may have tired of volatile performance
February 13, 2006
Matthew KishUnion Federal Bank's profits have gone up and down like an electrocardiogram since a group of elite investors bought a major
stake in the privately held institution in 1999. That wildly inconsistent performance likely played a role in the decision
by investors to sell the bank, experts say. On Feb. 3, both the bank and its parent company were sold to Bowling Green, Ohio-based
Sky Financial Group Inc. for $330 million. The bank had been the thirdlargest in town. After...
MoreSarbanes-Oxley spreads beyond public companies: Hospitals, other not-for-profits consider tightening rules
February 6, 2006
Tom MurphyFew topics might kill a cocktail conversation faster than the Sarbanes-Oxley Act, unless the dinner party includes hospital
administrators, university presidents or other not-for-profit leaders. A desire to boost credibility-coupled with prodding
from bond-rating ratings agencies-has broadened interest in the 4-year-old federal law far beyond the public companies it
actually targets. Sarbanes-Oxley-passed by Congress in the wake of high-profile scandals at Enron, WorldCom and elsewhere-was
intended to enhance financial disclosure and eliminate arrangements that could undermine the independence of auditors....
MoreLanding ad revenue: Airport charged up over sponsorship of electrical outlets
January 30, 2006
Chris O\'malleyAdvertisements for mutual funds, watches and kolaches. Now as you wait at the gate for your flight, you'll even see ads on
electrical outlets. The Indianapolis Airport Authority on Jan. 20 was expected to approve a $65,000 marketing partnership
with Chase in what is the latest and certainly the most electrifying of all advertising schemes at Indianapolis International
Airport. These are desperate times for marketers. Too many ads are getting lost in the shuffle. And barraged consumers have
figured out...
MoreFirm retools after CEO exit: Norwood gives up on sale, to close 2 plants
January 30, 2006
Anthony SchoettleIn recent months, Norwood Promotional Products has settled a lawsuit with its distributors, lost its CEO, put itself up for
sale, and then taken itself off the block. Last week, the 2,000-employee company announced plant closings in Iowa and Pennsylvania.
The swirl of activity is no cause for concern, according to Norwood officials, who say the No. 2 player in the promotional
products industry is doing fine and will stay in Indianapolis. The privately held company-known for making customized products...
MoreFirm retools after CEO exit: Norwood gives up on sale, to close 2 plants
January 23, 2006
Anthony SchoettleIn recent months, Norwood Promotional Products has settled a lawsuit with its distributors, lost its CEO, put itself up for
sale, and then taken itself off the block. Last week, the 2,000-employee company announced plant closings in Iowa and Pennsylvania.
The swirl of activity is no cause for concern, according to Norwood officials, who say the No. 2 player in the promotional
products industry is doing fine and will stay in Indianapolis. The privately held company-known for making customized products...
MoreLanding ad revenue: Airport charged up over sponsorship of electrical outlets
January 23, 2006
Chris O\'malleyAdvertisements for mutual funds, watches and kolaches. Now as you wait at the gate for your flight, you'll even see ads on
electrical outlets. The Indianapolis Airport Authority on Jan. 20 was expected to approve a $65,000 marketing partnership
with Chase in what is the latest and certainly the most electrifying of all advertising schemes at Indianapolis International
Airport. These are desperate times for marketers. Too many ads are getting lost in the shuffle. And barraged consumers have
figured out...
MoreBanking players on rise: Despite flood of mergers, area competition heats up
January 16, 2006
Matthew KishBig-ticket bank mergers grabbed plenty of headlines in the past two years. Just don't let the splashy news stories fool you.
The number of players in the Indianapolis banking market is expanding, even amid consolidation in the industry nationwide.
Over the past 10 years, the number of banks taking deposits in the metropolitan area has grown from 41 to 56, according to
annual data from the Federal Deposit Insurance Corp. Analysts attribute much of the growth to smaller banks and...
MoreBig bank heading for sale?: Union Fed, parent firm mum as talk of mergers intensifies
January 9, 2006
Matthew KishOfficials with the companies in Fort Wayne and here aren't saying one way or the other. "We have nothing to announce," said
Alvin "Kit" Stolen, CEO of Union Federal since 2002. "We officially wouldn't comment or address those kinds of rumors or speculation."
The privately held companies are among the largest financial firms headquartered in Indiana. Union Federal has more than $3.4
billion in assets and ranks as the city's third-largest bank. Waterfield ranked 51st nationwide in mortgage originations in...
More
Sponsored by
ADVERTISEMENT
on Facebook & Twitter
on Facebook & Twitter
 Follow IBJ's Tweets on these topics: |
||
| @IBJNews | @Propertylines | @IBJTheScore |
| @IBJArts | @IBJHealthcare | @IBJDining |
| @IBJLists | @IBJSmallbiz | |
ADVERTISEMENT
Back to TopCopyright © All Rights Reserved. Privacy Policy | Terms of Use.
Design, CMS, Hosting & Web Development :: ePublishing.
Additional Hosting & Delivery by
Laura-the festivals and tastings are free. What does is strengthen the sense of community with activities. What are those empty lots doing for the Village? it's sad you can't see the good that this progress can do for the area. No one is requiring anyone to shop there. I guess you'd rather see a Dollar store move in or no, we'd rather see the property stand empty b/c change is out of the question.
Read down to the part about Brizzi. Someone needs to subpoena his "purchases" of Red RockPictures and Cellstar and his corresponding bank records, I mean c'mon, I'd like to see his alcohol usage records, too. http://diana-vice.blogspot.com/2011_01_01_archive.html
Wonder if my neighborhood can advertise our "retention" pond and act like it is a beach too?
a new record at the '11 salebration until they realized that it was a futile effort to get their crapwagon moter and crapwagon car up speed. And then they just quietly slunk off into the night and never spoke of it again. Nothing to see here folks.
millions for putting a company's bumper sticker on one of its Lolas. But you gotta take what you can get.