Interactive Intelligence

Interactive Intelligence set to break ground on $12.5M building

July 22, 2014
Scott Olson
The 119,000-square-foot structure will be built next to the software developer's headquarters on the northwest side as part of its growth plans to add 430 employees within the next few years.
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Interactive Intelligence shares dive on expected shortfall

July 16, 2014
Dan Human
The local software and services firm has released disappointing preliminary results for its second quarter, leading to a 16-percent stock tumble.
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INDIANA 100: Indiana public companies turned in contrasting performancesRestricted Content

June 21, 2014
Kathleen McLaughlin, Chris O'Malley, Scott Olson, Anthony Schoettle
Profit shot up for some, while others fought setbacks.
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Interactive Intelligence seeks city tax breaks for expansion

June 17, 2014
Dan Human
Indianapolis is considering nearly $2.6 million in tax breaks over 10 years as an incentive for Interactive Intelligence's planned $28 million investment.
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Head in the cloud: Interactive ramps up software offerings

June 3, 2014
Dan Human
Interactive Intelligence Group Inc. will plow further into cloud-based computing—now a big driver of sales—with a new set of call-center services unveiled Tuesday morning.
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Interactive's stock drop shows vagaries of Wall Street

May 24, 2014
Greg Andrews
The greater success Interactive Intelligence enjoys transitioning customers to the cloud, the greater the drag on short-term results.
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UPDATE: Interactive falls after results miss expectations

May 6, 2014
 IBJ Staff
Interactive Intelligence Group Inc. shares fell more than 19 percent Monday night and Tuesday morning after the company reported a unexpected loss in the first quarter, missing analyst predictions.
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Indoor slides, high-paying jobs part of Interactive's expansion plan

May 1, 2014
Dan Human
A day in the life for hundreds of new employees at Interactive Intelligence Group Inc. could mean riding a slide from one floor of their office to the next while earning about $80,000 per year.
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Interactive Intelligence plans $28M building, 430 hires

May 1, 2014
 IBJ Staff
Local software firm Interactive Intelligence Group Inc. announced Thursday afternoon that it plans to hire 430 employees by the end of 2016 as part of a major expansion of its headquarters.
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Interactive Intelligence to hire hundreds in growth plan

May 1, 2014
 Associated Press and IBJ Staff
CEO Don Brown recently told IBJ that the firm expected to hire in the neighborhood of 250 workers in 2014, and also was looking at constructing an additional building by its headquarters. An announcement is set for Thursday afternoon.
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Interactive Intelligence to buy Carolina software developer

April 18, 2014
OrgSpan Inc., majority owned by Interactive CEO Don Brown, creates and sells cloud-based enterprise social communications software.
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Tech firms dangle amenities to lure sought-after workersRestricted Content

March 1, 2014
Dan Human
Industry goliaths in Silicon Valley have thrown lavish perks at employees for years. As employment in Indianapolis tech firms has skyrocketed in recent years, a lot more companies are looking for workers, heating up competition.
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Interactive Intelligence rallies as investments start to pay off

January 29, 2014
Dan Human
Interactive Intelligence saw revenue grow 34 percent in 2013 after changing its business model to focus more on cloud-based services.
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Extreme weather tests business backup plans

January 7, 2014
Kathleen McLaughlin
Extreme winter weather tested business contingency plans this week, and power outages were a common setback for people trying to work from home.
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Interactive Intelligence’s early bet on cloud paying off

December 14, 2013
Greg Andrews
The maker of call center software has seen its stock price rocket from about $20 to $62 over the last 25 months. The runup has swelled the company’s market value from $400 million to $1.3 billion.
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Interactive Intelligence rebounds with third-quarter profit

November 5, 2013
Dan Human
The Indianapolis-based company, which develops software for call centers, continued to pick up more big sales as it focused more on cloud-based services.
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PROXY CORNER: Interactive Intelligence Inc.Restricted Content

August 17, 2013
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Interactive revamps sales strategy to widen client appetite

August 9, 2013
Dan Human
The Indianapolis software developer last quarter broke its sales teams into tiers—small, medium and large deals—because too many employees were going after big contracts, with their high commissions.
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Interactive Intelligence earnings, revenue improve

August 5, 2013
Dan Human
Indianapolis software developer Interactive Intelligence Group Inc. earned $1.2 million in the second quarter as revenue increased 39 percent, to $76.2 million.
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City to review tax breaks for five tech firms

June 20, 2013
Kathleen McLaughlin
The biotech and technology companies could see their Marion County tax abatements reduced or cancelled if officials decide they didn't fulfill promises on new investment and hiring.
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Most of Indiana's largest public companies enjoyed strong 2012Restricted Content

June 15, 2013
Angie's List turned a profit for the first time in nearly two decades.
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Interactive Intelligence shares soar after forecast upgrade

May 7, 2013
Dan Human
The tech firm's shifting emphasis toward cloud services has boosted sales and profits. Strong results for the first quarter lifted its stock as much as 20 percent Tuesday.
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Interactive Intelligence sees higher profit on more orders

May 6, 2013
 IBJ Staff
Interactive Intelligence Group Inc. saw earnings jump to $1.46 million in the first quarter as sales orders rose 31 percent.
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Brown, Interactive Intelligence among Mira winners

April 20, 2013
 IBJ Staff
BidPal picked up two awards at TechPoint's annual event, which drew 1,000 to the JW Marriott downtown Saturday night.
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Software maker plans 400 hires, including 250 in Indianapolis

March 25, 2013
Dan Human
Interactive Intelligence says it needs more workers to handle increased business as it attracts larger clients and grows its sales related to cloud data storage and management.
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  1. So much for Eric Holder's conversation about race. If white people have got something to say, they get sued over it. Bottom line: white people have un-freer speech than others as a consequence of the misnamed "Civil rights laws."

  2. I agree, having seen three shows, that I was less than wowed. Disappointing!!

  3. Start drilling, start fracking, and start using our own energy. Other states have enriched their citizens and nearly elminated unemployment by using these resources that are on private land. If you are against the 'low prices' of discount stores, the best way to allow shoppers more choice is to empower them with better earnings. NOT through manipulated gov mandated min wage hikes, but better jobs and higher competitive pay. This would be direct result of using our own energy resources, yet Obama knows that Americans who arent dependent of gov welfare are much less likely to vote Dem, so he looks for ways to ensure America's decline and keep its citizens dependent of gov.

  4. Say It Loud, I'm Black and Ashamed: It's too bad that with certain "black" entertainment events, it seems violence and thuggery follows and the collateral damage that it leaves behinds continues to be a strain on the city in terms of people getting hurt, killed or becoming victims of crimes and/or stretching city resources. I remember shopping in the Meadows area years ago until violence and crime ended make most of the business pack you and leave as did with Lafayette Square and Washington Square. Over the past 10 to 12 years, I remember going to the Indiana Black Expo Soul Picnic in Washington Park. Violence, gang fights and homicides ended that. My great grandmother still bears the scares on her leg from when she was trampled by a group of thugs running from gun fire from a rival gang. With hundreds of police offices downtown still multiple shootings, people getting shot downtown during Black Expo. A number of people getting shots or murdered at black clubs around the city like Club Six on the west side, The Industry downtown, Jamal Tinsley's shot out in front of the Conrad, multiple fights and shootings at the skating rinks, shootings at Circle Center Mall and shooting and robberies and car jackings at Lafayette Mall. Shootings and gang violence and the State Fair. I can go on and on and on. Now Broad Ripple. (Shaking head side to side) Say It Loud, I'm Black and I'm Ashamed.

  5. Ballard Administration. Too funny. This is the least fiscally responsive administration I have ever seen. One thing this article failed to mention, is that the Hoosier State line delivers rail cars to the Amtrak Beech Grove maintenance facility for refurbishment. That's an economic development issue. And the jobs there are high-paying. That alone is worth the City's investment.

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