How happy are your employees?

June 3, 2011
Back to TopCommentsE-mailPrint

Job satisfaction of American workers is up from a low reached in late summer last year but hasn’t recovered to the peak hit just before the financial crisis, a Gallup survey shows.

In April, the survey found, 87.5 percent of employees were satisfied with their jobs. The low was 86.9 in July and August last year and the peak of 89.4 percent was set in February 2008.

The results get more interesting the further one goes into detail. Those whose job satisfaction eroded the most from the high point were Latinos, those lacking a high school diploma and those with vocational educations. People living in western states, Asians and young adults had steep declines, too.

Is anyone happier? Only blacks, the survey found. However, blacks are still comparatively unhappy; the demographic is least likely to enjoy its work.

Most happy with their jobs are people older than 65, those who have advanced degrees and those who make more than $90,000 a year.

How do these findings square with your observations?
 

ADVERTISEMENT
  • Not surprising
    This, unfortunately, comes as no surprise. Some recent studies indicate that when the economy does start a steady rebound, companies are going to see a flight of talent, too. It will be interesting to see whether this talent flight will hurt recovery for some companies while help others rebound faster. Finally: I heard recently that companies with above average employee engagement exhibit above average revenue growth when compared to their peers. Hmmm... maybe companies should work harder at employee engagement. Money is only one part of that.
  • Survey results are deceptive
    The Gallup poll asked one question: "Are you satisfied or dissatisfied with your job or the work you do?"

    That doesn't leave much room for interpretation. If your job is terrible, you'll pick "dissatisfied." If you generally find going to work bearable, your only option is "satisfied."

    Consider that another organization reported just last year that overall job satisfaction was *half* what Gallup suggested:

    http://www.npr.org/blogs/thetwo-way/2010/01/job_satisfaction_at_record_low.html?ft=1&f=103943429

    If you really want to measure how much people enjoy their work, you need a true Likert scale with a range of options. One also needs to present secondary questions that provide context: after all, there's a reason why people work, and without knowing these reasons any questions about satisfaction aren't exactly meaningful.

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in IBJ editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT
  1. these guys only skill was to steal from other's hard earned savings.

  2. I voted for him last time and it WAS the LAST time. He needed to to quit running around the world on useless trips, and giving our $$ away to sports teams. I'll vote for anyone but Ballard next time. BTW...we gave $40M to the Pacers and cannot even watch the games on TV.

  3. For the people concerned about traffic, you should know that mixed-use projects (like the one being proposed), actually allows for and encourages more people to walk and bike, thereby mitigating additional automobile traffic. If we continue to design and build suburban-type projects in the City (i.e. automobile-oriented projects), we are not offering anything different from what the suburbs offer, which means we will continue to lose jobs/people to the suburbs. The reason Broad Ripple is somewhat successful today is that people want to live in a place that offers the convenience of being able to walk/bike to restaurants, retail, nightlife, the Monon, etc. Why would you not want to support a project that is complimentary to what already makes the area desirable? The real argument with this project should be its lack-luster design and layout, not the density.

  4. It is unfortunate that there is a perception that celebrities validate an event. The Indy 500 stands on its own, especially for those coming in from out of town. It was always so disturbing to read the gushing descriptions of Ashley Judd threaded throughout the local coverage. Very happy that era is at an end.

  5. Good ole' Obamacare. Thanks liberals and those who didn't bother to vote.

ADVERTISEMENT