Colts season-ticket renewals soar to near record high

March 13, 2013
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What a difference a year makes.
 
For the Indianapolis Colts, 12 page flips of the calendar mean the outlook for the team on the field and at the box office has done a complete about-face.

Last year at this time, the Colts were coming off a 2-14 season and had seen their season-ticket renewal rate drop more than six percentage points, to 87 percent. It was the first time in more than a decade that season-ticket renewal had slipped below 90 percent.
 
With star quarterback Peyton Manning packing his bags for Denver and with new and unknown commodities in key coaching and front-office roles, the doomsday preppers were out in force.

This year, few are questioning the moxie of Head Coach Chuck Pagano and football acumen of General Manager Ryan Grigson, and even fewer haven’t fallen in love with soon-to-be-second-year quarterback Andrew Luck.

After last year’s 11-5 rebound season, which culminated in a surprising playoff appearance, all the angst has melted into a puddle of love for the Colts, and it's showing in ticket sales.
 
The March 7 deadline has passed for Colts season-ticket holders to have their renewals postmarked, and team officials said the renewal rate is approaching 95 percent as the last of them trickle in. That matches the rate at which Colts fans renewed season tickets during Manning’s salad days in Indianapolis.

It’s not just seats that are selling hot for the Colts. The 13 Lucas Oil Stadium luxury suites that were available this off-season also have been sold. The pricey luxury suites are an important revenue generator for the team.

“We’re getting lots of good feedback from our fans,” said Colts Chief Operating Officer Pete Ward. “We have a young, exciting team, and our fans have responded to that. We’re really thankful for their support.”

The strong renewal rate means the Colts have only a few thousand remaining tickets to sell. After taking the next month to offer existing season-ticket holders the opportunity to upgrade their seats, Ward said, the Colts will offer the remainder for sale as season tickets.
 
If there are still tickets available after that, the team will hold an open house during a mini-camp practice on June 12 to let prospective ticket buyers check out the available seats.

Only after the season-ticket sale ends in the summer—and only if there are still tickets available—will single-game tickets go on sale.

Last year at this time, the Colts had 8,200 tickets to sell. They still had 1,600 left for the season opener about a month before the 2012 season kickoff.

No one expects that to be the case this season.

“We think we’ve put together a good product and we never take for granted that we play in a great venue,” Ward said. “We feel we have a lot to look forward to next season.”


 

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  1. If a television station wants to improve viewership, get rid of the local blackout. I was born by the brickyard, and have attended 15 or more races. I have children now, I won't attend unless circumstances are perfect. As those with growing families know, they never are. I'm always impressed that upwards of 250,000 people attend the 500. However, as a growing, or, more apt, sprawling city, Indianapolis and its immediate suburbs count almost 2.2 million. Show the race live, let the venue get a kick-back on revenues, and open-wheel racing might have a fighting chance to be relevant again. Just in time for those tax-payer lights to make sense.

  2. John Moore, I too have had the same issue recently. A property next to my house was on the Land Bank and I was interested in purchasing. When I tried to contact Reggie, I got back emails that had nothing to do with what I asked about. Actually my latest response from him was on this past Friday. I had asked about how to buy the property and if it was still available. His response to me was to contact the mayor's office to get the schedule of his appearances. (???) Hopefully the city is able to do something to fix what this guy has done, it would be nice if they would take the properties back and sell them properly so land owners like me and you mother would have a fair chance.

  3. I too work in the industry, with over 25 years of experience and your political spin has probably nothing to do with any rebranding. "Let's dress it up" would have nothing to do with the government "telling us how and what to eat." Give it a political rest. And being a producer for a radio show doesn't mean you've been involved in advertising and branding for 30 years.

  4. Ms. Morris did not understand the ways of the business world, otherwise, like the IMS, she could have petitioned the State Legislature for a handout of State Funds for her charity work. Ms. Morris should consider becoming a state lobbyist for Lemonade Stand Operators.

  5. David Copperfield!

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