Carmel entrepreneurs with ties to ExactTarget hope SmartFile outshines competitors

  • Comments
  • Print
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
This audio file is brought to you by
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

File-hosting services now seem to outnumber grains of sand on a beach.

They’re a low-cost reservoir for
companies to store gigabytes they’d normally store on expensive, in-house servers.

But even as their Carmel-based
hosting service, SmartFile, has been growing at a fast clip, John Hurley and Ben Timby figure at some point they’ll
face the prospect of diminishing returns.

So within weeks, they plan to launch a weapon believed unique in the
crowded file-hosting market, where data is usually secured with only a simple log-in and password.

SmartFile is
introducing an ultra-secure access software that works with an authentication token that plugs into a computer’s USB
port and is already a fixture on many a techie’s key chain.

SmartFile has a patent pending on how the key
is used, how it unlocks user privileges, and how the data are encrypted in the hosting firm’s system.

Hurley
and Timby see particular application in the medical realm, where the Health Insurance Portability and Accounting Act sets
strict standards on confidentiality of medical records.

“It takes HIPPA compliance to the next level,”
Hurley said.

They’re not trying to take on established medical-record-sharing networks, however, such as
the Indiana Health Information Exchange. Those networks electronically transmit gobs of lab and radiology reports and other
records between numerous parties.

Rather, the SmartFile principals see opportunities for the key-based security
system among such medical players as small medical transcription firms, which take a physician’s voice recordings and
convert them to text. Sometimes the handoff is through a courier service.

Hurley envisions a scenario in which a doctor uploads MP3 files of her recordings to SmartFile.
The transcriptionist logs in with the key, embedded with an access code, enters a password, and downloads
the recordings. Once converted to text, they’re securely uploaded for the doctor’s secure
access.

They also see applications in security-sensitive finance and law.

In fact,
development of the secure access system has been funded by an Indianapolis businessman, who also is a
SmartFile client. The investor, who doesn’t want to be identified, has committed initial funding of $200,000.

“The growth [potential] is there. There’s a great opportunity. It’s even bigger than we thought”
initially, Hurley said.

Hurley and Timby were part of the cadre that helped start one of the city’s biggest
technology stars—the e-mail marketing firm ExactTarget, which now employs about 400 people.

They were introduced
through a mutual friend to Scott Dorsey, Chris Baggott and a handful of other ExactTarget believers. They tapped Hurley and
Timby to help set up their fledgling company. They didn’t have money to pay the duo, who instead received shares in
the new company.

“We would show up at John’s doorstep every day,” said Baggott, recalling meetings
on Hurley’s screened-in-porch. Baggott would go on later to form another thriving local tech firm—Compendium Blogware.

Hurley and Timby, meanwhile, established other ventures, such as Webexcellence LLC, a Web hosting company.

Among initial SmartFile customers was the local diagnostics device arm of Roche, which transferred massive amounts of marketing
material to SmartFile for use by its representatives around the world.

In October alone, the firm claims to have
signed up 200 additional clients, who pay a monthly fee starting at $10, based on the amount of data used.

“I
have a funeral home in Texas to a technology company in [Silicon] Valley,” Hurley said.

Just how the five-employee
firm manages to draw such a clientele is a bit hard to figure. Its Web site is slick and appears easy to use, including a
multi-featured control panel that can slice and dice user preferences in more ways than a Ronco Veg-O-Matic dismantles a cucumber.

Each person who has access to a client’s files on the site in turn becomes a potential client.•

Please enable JavaScript to view this content.

Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news. ONLY $1/week Subscribe Now

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Get the best of Indiana business news.

Limited-time introductory offer for new subscribers

ONLY $1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In