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This statement will be rendered moot as AI is able to spoof voices and use spoofed phone numbers. Until then, never ever answer your phone from a number that is not in your contacts list. Not ever, for any reason. If it’s something important, they’ll leave a message. But, this generation came up when you ALWAYS answered your phone, no matter if you were expecting a call or not. I think more needs to be done to educate older folks to never answer their phones!
I had to change my grandmothers cell and home number and locked her credit and close all of her financial accounts and move to a single bank account where I am the approver of all transactions and we moved her to a weekly $100 cash budget that we dropoff so she has cash to spend when she goes out with friends.
It is unfortunate, but likely the only way she is not scammed at this point after her identity being stolen 5+ times