J.K. Wall
September 8, 2010
Back to TopCommentsE-mailPrintBookmark and Share

Julie Klapstein is CEO of Florida-based Availity LLC, which last week announced its acquisition of Indianapolis-based RealMed Corp. The combined firms will have $100 million in annual revenue and want to work with doctors and health insurers to finally allow patients to pay their co-pays and deductible payments when they’re at the doctor’s office—not weeks later in the mail. The change could also allow doctors to get paid much faster for their services.

IBJ: Availity has so far sold payment-automation and real-time claims-adjusting products through health insurers, whereas RealMed has done more selling directly to doctors. Why should doctors be interested in this technology?

Klapstein: It’s all about reducing costs, improving efficiencies in the office, getting paid faster. When they see these capabilities, they know immediately that this will save them money.

IBJ: Doctors often accuse health insurers of being intentionally slow to pay the claims doctors submit to them. And yet Availity is part-owned by five health insurers, including Indianapolis-based WellPoint Inc. Why are insurers interested in technology that makes them pay doctors faster?

Klapstein: Insurance companies just want everything to flow through electronically and automatically. The more they can reduce phone calls, the more they can reduce those costs [to have people to answer phone calls and manually process claims]. They are very interested in anything that can move those transactions from the providers’ offices through their back offices and back to the providers, hopefully in real time.

IBJ: Why was Availity attracted to RealMed?

Klapstein: They offer revenue cycle-management services. But revenue cycle management was not one of our strengths, so now we can offer that as well. And they have focused on provider offices, and they have sales folks that are regionally based. That has been very attractive to us as well.


Post a comment to this story

We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
You are legally responsible for what you post and your anonymity is not guaranteed.
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in IBJ editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by

facebook - twitter on Facebook & Twitter

Follow on TwitterFollow IBJ on Facebook:
Follow on TwitterFollow IBJ's Tweets on these topics:
Subscribe to IBJ
  1. I am not by any means judging whether this is a good or bad project. It's pretty simple, the developers are not showing a hardship or need for this economic incentive. It is a vacant field, the easiest for development, and the developer already has the money to invest $26 million for construction. If they can afford that, they can afford to pay property taxes just like the rest of the residents do. As well, an average of $15/hour is an absolute joke in terms of economic development. Get in high paying jobs and maybe there's a different story. But that's the problem with this ask, it is speculative and users are just not known.

  2. Shouldn't this be a museum

  3. I don't have a problem with higher taxes, since it is obvious that our city is not adequately funded. And Ballard doesn't want to admit it, but he has increased taxes indirectly by 1) selling assets and spending the money, 2) letting now private entities increase user fees which were previously capped, 3) by spending reserves, and 4) by heavy dependence on TIFs. At the end, these are all indirect tax increases since someone will eventually have to pay for them. It's mathematics. You put property tax caps ("tax cut"), but you don't cut expenditures (justifiably so), so you increase taxes indirectly.

  4. Marijuana is the safest natural drug grown. Addiction is never physical. Marijuana health benefits are far more reaching then synthesized drugs. Abbott, Lilly, and the thousands of others create poisons and label them as medication. There is no current manufactured drug on the market that does not pose immediate and long term threat to the human anatomy. Certainly the potency of marijuana has increased by hybrids and growing techniques. However, Alcohol has been proven to destroy more families, relationships, cause more deaths and injuries in addition to the damage done to the body. Many confrontations such as domestic violence and other crimes can be attributed to alcohol. The criminal activities and injustices that surround marijuana exists because it is illegal in much of the world. If legalized throughout the world you would see a dramatic decrease in such activities and a savings to many countries for legal prosecutions, incarceration etc in regards to marijuana. It indeed can create wealth for the government by collecting taxes, creating jobs, etc.... I personally do not partake. I do hope it is legalized throughout the world.

  5. Build the resevoir. If built this will provide jobs and a reason to visit Anderson. The city needs to do something to differentiate itself from other cities in the area. Kudos to people with vision that are backing this project.