Don Brown and Tech Executives and Tech Companies and Interactive Intelligence and Technology

Interactive Intelligence buys Jacksonville software maker

October 5, 2010

Interactive Intelligence Inc. has bolstered its product line of business software applications by acquiring Jacksonsville, Fla.,-based Latitude Software for $14 million, the company announced Tuesday morning.

Debt-collection-software maker Latitude had sales of $7.8 million in the last 12 months and has no debt, said Indianapolis-based Interactive, which produces and sells a variety of business-communications software.

Latitude, which has 40 employees, will become a Jacksonville-based subsidiary of Interactive. The company has more than 200 customers, including auto financing firms and credit card servicers.  

The cash deal is another in Interactive’s strategy to add industry-specific applications, said Interactive founder and CEO Donald E. Brown. Last year, Interactive bought Columbia, S.C.-based AcroSoft Corp., which makes insurance management software.

Interactive Intelligence has 700 employees and 14 offices. According to analyst estimates, it has about 2 percent of the $6 billion software/hardware call-center market.

 

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