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Interactive Intelligence acquires Maryland company

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Indianapolis-based Interactive Intelligence Group Inc. announced Thursday that it has acquired Annapolis, Md.-based Bay Bridge Decision Technologies Inc.

Interactive Intelligence, a developer of communications and interactions-management software, purchased Bay Bridge in an all-cash transaction effective Aug. 1.

Terms of the deal were not immediately disclosed. The publicly traded Interactive Intelligence said additional information would be available when the company reports third-quarter earnings in November.

The privately held Bay Bridge was founded in 2000 and is a leading supplier of contact center forecasting, capacity planning and strategic analysis technology.

From 2007 to 2010, Bay Bridge’s revenue grew 520 percent, to $6.7 million, according to Inc. magazine. It had 39 employees in 2010.

“This acquisition enables us to bridge the gap between our basic work force management features, and the advanced forecasting and planning capabilities in the Bay Bridge products, so we can now offer a true strategic planning solution for mid-size and large contact centers,” Interactive Intelligence founder and CEO Donald E. Brown said in a prepared statement.

Shares of Interactive Intelligence were trading at $27.49, up 22 cents, late Thursday afternoon.

The company lost $1.1 million in the second quarter on revenue of $54.8 million.

 

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  1. The east side does have potential...and I have always thought Washington Scare should become an outlet mall. Anyone remember how popular Eastgate was? Well, Indy has no outlet malls, we have to go to Edinburgh for the deep discounts and I don't understand why. Jim is right. We need a few good eastsiders interested in actually making some noise and trying to change the commerce, culture and stereotypes of the East side. Irvington is very progressive and making great strides, why can't the far east side ride on their coat tails to make some changes?

  2. Boston.com has an article from 2010 where they talk about how Interactions moved to Massachusetts in the year prior. http://www.boston.com/business/technology/innoeco/2010/07/interactions_banks_63_million.html The article includes a link back to that Inside Indiana Business press release I linked to earlier, snarkily noting, "Guess this 2006 plan to create 200-plus new jobs in Indiana didn't exactly work out."

  3. I live on the east side and I have read all your comments. a local paper just did an article on Washington square mall with just as many comments and concerns. I am not sure if they are still around, but there was an east side coalition with good intentions to do good things on the east side. And there is a facebook post that called my eastside indy with many old members of the eastside who voice concerns about the east side of the city. We need to come together and not just complain and moan, but come up with actual concrete solutions, because what Dal said is very very true- the eastside could be a goldmine in the right hands. But if anyone is going damn, and change things, it is us eastside residents

  4. Please go back re-read your economics text book and the fine print on the February 2014 CBO report. A minimum wage increase has never resulted in a net job loss...

  5. The GOP at the Statehouse is more interested in PR to keep their majority, than using it to get anything good actually done. The State continues its downward spiral.

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