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Interactive Intelligence acquires Maryland company

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Indianapolis-based Interactive Intelligence Group Inc. announced Thursday that it has acquired Annapolis, Md.-based Bay Bridge Decision Technologies Inc.

Interactive Intelligence, a developer of communications and interactions-management software, purchased Bay Bridge in an all-cash transaction effective Aug. 1.

Terms of the deal were not immediately disclosed. The publicly traded Interactive Intelligence said additional information would be available when the company reports third-quarter earnings in November.

The privately held Bay Bridge was founded in 2000 and is a leading supplier of contact center forecasting, capacity planning and strategic analysis technology.

From 2007 to 2010, Bay Bridge’s revenue grew 520 percent, to $6.7 million, according to Inc. magazine. It had 39 employees in 2010.

“This acquisition enables us to bridge the gap between our basic work force management features, and the advanced forecasting and planning capabilities in the Bay Bridge products, so we can now offer a true strategic planning solution for mid-size and large contact centers,” Interactive Intelligence founder and CEO Donald E. Brown said in a prepared statement.

Shares of Interactive Intelligence were trading at $27.49, up 22 cents, late Thursday afternoon.

The company lost $1.1 million in the second quarter on revenue of $54.8 million.

 

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