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Interactive Intelligence acquires Maryland company

IBJ Staff
August 9, 2012
Keywords
Interactive Intelligence, Manufacturing & Technology, Tech Companies, Technology
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Indianapolis-based Interactive Intelligence Group Inc. announced Thursday that it has acquired Annapolis, Md.-based Bay Bridge Decision Technologies Inc.

Interactive Intelligence, a developer of communications and interactions-management software, purchased Bay Bridge in an all-cash transaction effective Aug. 1.

Terms of the deal were not immediately disclosed. The publicly traded Interactive Intelligence said additional information would be available when the company reports third-quarter earnings in November.

The privately held Bay Bridge was founded in 2000 and is a leading supplier of contact center forecasting, capacity planning and strategic analysis technology.

From 2007 to 2010, Bay Bridge’s revenue grew 520 percent, to $6.7 million, according to Inc. magazine. It had 39 employees in 2010.

“This acquisition enables us to bridge the gap between our basic work force management features, and the advanced forecasting and planning capabilities in the Bay Bridge products, so we can now offer a true strategic planning solution for mid-size and large contact centers,” Interactive Intelligence founder and CEO Donald E. Brown said in a prepared statement.

Shares of Interactive Intelligence were trading at $27.49, up 22 cents, late Thursday afternoon.

The company lost $1.1 million in the second quarter on revenue of $54.8 million.

 

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  1. As a St. Vincent employee of over 20 years, I am saddened and disheartened by this announcement. Unfortunately, as the healthcare "industry" continues on this political and corporate path, all that St. Vincent Hospital has stood for spiritually for its employees and this community is being sucked dry. I know it truly has no choice. It is not just Obamacare or just competition or just any single thing. This trend started long before I was even born when the government became involved in healthcare and it became an "industry." I grieve for those who will lose their jobs, one of whom may be me, but I also grieve for this hospital which I have served for over 20 years. May God give us and it the grace to withstand the future of healthcare.

  2. Why do people constantly harp on this issue and act ignorant about what a city population measures? A city's population is the city's population. There is no argument or debate about it. If you want to measure the density of a city--measure it. If you want to measure the size of a metropolitan area, then measure the metropolitan population. City boundaries cover different sized areas--and they always have (though the disparity has probably increased since about 1900 or so when more cities began annexing their surrounding communities). For example, San Francisco only covers 49 square miles while Houston cover nearly 600 square miles. No one argues about the population rankings of either city even though they clearly cover extremely different sized areas. Indianapolis is the 13 largest city by population in the U.S. That is a fact. While the population of a metropolitan area may give you a better sense of how large a community is, as noted, even metro areas can vary widely in the size of geographic area they cover--so that is not a perfect comparison either.

  3. If Whole Foods went in, I doubt the Nora one would stay open, and with all those customers coming to Broad Ripple traffic would be horrible, and forget about a run to the grocery on weekend nights. I think concern over the number of apartments is misplaced, but the 400 space parking garage has me concerned - someone needs to ask the developer just how much traffic they think this development is going to generate. I am not against more neighborhood residents, but heavy commercial traffic going in and out at that location sounds like a mess.

  4. I thought everyone was innocent until guilt was proven. Seems people have already convicted Reggie in the press. My nephew was a good kid and is a good man, more to this story im sure

  5. Going by the Marion County population only is of little use. 13th largest? No Way! To judge the real size of a metro area, the easy way is to look at the Arbitron rating list. Indianapolis hovers around 40th largest in the nation--sometimes more, sometimes less. Advertisers want to know exactly how large the population is before they buy radio advertising. Arbitron figured it out long ago. Indianapolis is estimated at 1,427,500. The real #13 is Seattle-Tacoma with a metro population of 3,470,400. So, the population of just Marion County is completely irrelevant to anything useful as far as metro area planning.

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