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Agency blames caseworker turnover on pay, scrutiny

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Indiana's Department of Child Services on Wednesday blamed a combination of low pay and job stress stemming from media coverage of the agency for an increasing turnover rate among child caseworkers.

DCS Chief of Staff John Ryan accused Indiana media outlets of singling out caseworkers for criticism, though he didn't provide examples. Scrutiny of the department has grown in the last year as newspaper investigations have detailed numerous child deaths.

"It's perfectly OK to criticize the department," Ryan told members of the State Budget Committee. "When you start to criticize family case managers individually, that gets to them."

Turnover among caseworkers increased from 17 percent last year to 19 percent, according to the department's annual report submitted Wednesday to the committee, which includes lawmakers and officials from the governor's administration.

The annual report makes the same statement that media coverage of the department hurt morale, but makes no mention of individual caseworkers being targeted.

The South Bend Tribune was among the newspapers reporting on the agency. DCS in March lost its court fight against the newspaper to keep details of a May 2011 call to the state's child abuse hotline secret. The call detailed abuse in a South Bend home where 10-year-old Tramelle Sturgis was beaten to death last November.

DCS spokeswoman Stephanie McFarland pointed to a story about Sturgis' death as an example of the media targeting individual caseworkers. However, the Tribune story did not include the name of that caseworker.

Ryan told the panel that along with media coverage, low pay was cited in anonymous employee surveys as a top reason they were leaving the agency. Starting pay for caseworkers, he said, is at about $33,500.

"How much more than that would make a noticeable difference in retention?" asked Budget Committee Chairman Jeff Espich, R-Uniondale.

Ryan said a 10-percent increase would help. He estimated his agency spends about $60 million annually on caseworker salaries.

Ryan's arguments on Wednesday mirror similar criticism that Gov. Mitch Daniels made at a meeting of DCS employees, where he accused the media of distorting the agency's troubles.

DCS has suffered through state budget cuts like most other state agencies in the last few years. The department was cut by $100 million in the 2011 budget, and cut by $16 million in the 2012 budget.

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  • Case Workers
    So many parents are so totally broken or are using behavior changing drugs, that they abuse and neglect their kids. It's impossible for any government agency to keep track of every person who goes off the deep end. Maybe you would like to have a low paying job that requires you to put your life in danger every day? The stress must be unbearable. If we could only know exactly what goes on inside of every parent's home, maybe we could remove endangered kids before their own PARENTS kill them.
  • You're Kidding - Right?
    The media did it! Are you kidding me? Now I am guessing that transparency is too intrusive when it comes to certain government agencies. As for the salary issue, it was well defined in the initial job description, along with the requirements for the job. If a salary increase is required, perhaps the agency could refer to it as "media intrusion allowance pay" and the job description can point out that the enemy is statewide media personnel. I apologize to all, I would have thought of improved communication training for department personnel before blaming outside agencies that just ask tough questions.

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  1. liek the rest of America

  2. These quaint,obsessed musings by the stalkers are certainly entertaining, but I'm trying to figure out what, if anything, all the yelping below has to do with Zak Brown.

  3. It's evident that Moffett was pushing the right buttons and corporate America is now trying to squash him. He just wanted to withdraw the free pilot services provided to the company by the pilots to try and put some pressure on a company that has not been interested in negotiating a contract in over 5 years. The company does not provide a contract because not having one has saved them a bundle of money. Shame on any Republic pilots not standing behind their union leader just because things are getting tough, can you not see such strategic moves by the company as putting the last union president in a corporate position and into THEIR pocket. Do you really believe the last union president is so appalled at the attempts by Moffett, do you not remember his oppositions to the company? We stood behind him. It has been proven over and over again for thousands of years without fail, a man cannot serve two masters. Anyone that believes people vote contrary to their paycheck and livelihood deserve to be taken advantage of, the recent statements by the former union president are laughable as he denounces the current union president from his new corporate position. Have you ever seen a drafted sports player score points for his previous team, it cannot be done, he is not on the pilots side anymore, he gets his money a different way now than you and I do, and he should not be allowed to remain on the seniority list. A drafted player brings strength, credibility, tactical knowledge, and a strategic advantage to his NEW team, he would not be drafted or paid were it otherwise. We are all forced to choose only one side to play for and support, not doing so has many references in life such as insider trading and shaving points, all illegal for good reason. This basic fact is why corporate moguls, scientist, and engineers all sign non-discloser agreements and non-compete clauses, as protection in case they are lured into switching sides as our former union president has done. No NFL coach ever drafted a player so that both teams could benefit and better understand each other, they are recruited to win the game against that former team, period. Likewise the company does not recruit the former union president by accident or mutual understanding, its strategy. Don't confuse playing the game with good sportsman-like conduct in support of common business and prosperity goals, with the requirement to only play for one side. Good men we all love and favor fall subject to this manipulation, often without their knowledge, and it is not a betrayal of their friendship to oppose them when they switch sides. If we did not love and trust them, they would not have been chosen and lured to the other side in the first place. The deception by the drafted player is not made at a conscious level, it's just human nature and it's all about money and power which corrupts our ability to be objective and loyal to two masters. This is why our court system created the defense attorney, and why our military created counter intelligence. Its strategy and its propaganda, and it works, and that's why the "powers to be" manipulate the chess pieces by sometimes changing their colors. Some players know they are being manipulated when their color is changed, but it brings them more money and power so they do not care. The rest have good intentions but do not even realize they are being manipulated. This tactic is also known by another name, Divide and Conquer. In battle sending an imperfect message with an imperfect team is obviously not ideal, but it's still being sent by YOUR team, your union leader, a leader that has common goals and common rewards with you, they are the best, because we have elected them to do a job for us. If you are not backing Moffett but believing the spin by those that have recently switched sides, you are taking food out of your own mouth. Showing unity and backing an imperfect situation still results in taking just as much ground, it's about unity and bargaining power. It's not necessary to wait around for that perfect attack because it will never come, the company will spin and attempt to destroy anyone that gets in their way. Ultimately it's not about any specific attack anyway, ASAP or whatever it makes no difference, it is and always has been only about power. If this company cared about safety it would not build pairings with 8 hour overnights, come on, are you that naive? Besides, do you really think Hoffa cares, no, he got a call from corporate America and was squeezed into denouncing Moffett. If he didn't they would spin the safety card against him and the Teamsters National with implication for truckers, future contracts, insurance rates etc...saying something like the Teamsters use safety as a bargaining chip, blah blah blah... Do you really think any pilot is going to do something unsafe for the contract, absolutely not, the only ones threatening safety here is the company with reduced rest, fatigue, and poverty. Do you not find it odd that Hoffa and the Teamsters are opposing a Teamster president publicly? Would the Teamsters National not normally support and work with one of their own? Why did they not sit down and help him strategize, correct any mistakes, and charge ahead? Would the Teamsters National not normally support and leverage a contract for all those pilots that have been paying Teamster dues, isn't that why we have all been paying Teamster dues in the first place? I sure haven't been paying dues so that the Teamsters National could come along and write this kind of an article undercutting our union leader and our unity. Whose side is the Teamsters National really on, it's obviously not the Republic pilots side.

  4. No matter what Moffatt does the company is going to spin it like he is the terrorist and brainwash people like you into believing it, wake up, back your players that are trying to change things for you and your livelihood. Where has Hoffa been for the last 6 years, except collecting our dues. Seriously, do you really think an FO going for upgrade, signed off by a checkairman ready for the upgrade, who then fails, is not even capable of returning as a First Officer.

  5. whoa!

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