Carmel and Hamilton County and Tech Companies and Regional News and Technology

Tech firm to hire about 125 in Carmel

October 28, 2010

Editor's note: Interactions Corp. issued a followup statement Thursday afternoon saying the 250 jobs it plans to add overall will be split about evenly between Carmel and Austin, Texas. It originally announced that two-thirds of the jobs, or 165, would go to Carmel. This story has been edited to reflect the change.

Interactions Corp., a technology firm based in Boston, plans to hire about 125 workers at its technology center in Carmel over the next few months, the company announced Thursday.

The company said it would hire about 250 employees overall in the fourth quarter and early next year, with half of those additions in Carmel and the remainder in Austin, Texas.

Most of the jobs will be permanent full-time positions with incentive-based pay ranging from $8 to $14 per hour, a spokesman said.

The company currently has about 230 emplyees overall, with 125 of those in Carmel.

Interactions provides “customer-care technology” for automated voice platforms and other interactive systems.

"Despite the national economic uncertainty, the demand for our HumanTouch platform over the last year has enabled us to secure new funding, partners, employees and customers, including several Fortune 500 companies," said Interactions CEO Mike Iacobucci, in a prepared statement. "We're delighted to be able to announce another round of hiring to retain additional 'intent analysts,' the people who literally provide the 'human touch' that maximizes the power of our technology."

The company received an investment from the Indiana Economic Development Corp. in 2006 to help it establish its technology center in Carmel.
 

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