Tech Companies and Interactive Intelligence and Technology

Interactive Intelligence expects quarterly loss

July 18, 2012

Interactive Intelligence Group Inc. on Tuesday said it expects to report a net loss in the range of $500,000 to $1.5 million when it releases second quarter results July 31.

That’s a per-share loss of between 2 cents and 7 cents.

The Indianapolis-based maker of call-center software earned $6.3 million, or 32 cents per share, in last year's second quarter.

Interactive Intelligence, however, said a greater-than-expected level of product orders in the quarter bodes well for future earnings periods. The company is selling a lower percentage of its software in a box and more through cloud-based delivery, in which customers access the software over the Internet.

Cloud-based orders are up 88 percent year-over-year.

The company also said revenue in the quarter was held back by extended payment terms on a large order, deferral of other orders and a higher percentage of prepaid, multiyear product-maintenance revenue that is recognized over the support period.

As a result, second quarter revenue will be between $54 million and $55 million, which is below previous guidance of $58 million to $61 million. Revenue in last year's second quarter was $52 million.

CEO Donald Brown said total product orders rose 26 percent during the second quarter. He said Interactive should hit its 20-percent order growth rate for the full year, as expected.

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