Interactive Intelligence posts lower profit on higher revenue

November 2, 2012

Interactive Intelligence Group Inc. reported a 67-percent drop in profit on higher revenue as orders grew significantly in the third quarter.

The Indianapolis-based maker of call-center software said late Thursday that it earned $1.9 million, or 10 cents per share, compared with $5.8 million, or 29 cents per share, in the year-ago period.

Despite the lower profit, earnings beat analyst estimates by 5 cents.

Revenue increased 14 percent, to $59.3 million.

The company’s 18-percent increase in orders was largely driven by a 53-percent surge in cloud-based contracts.

The company increasingly is selling a lower percentage of its software in a box and more through cloud-based delivery, in which customers access software over the Internet.

“We are successfully moving up market, winning business with some of the world’s largest global companies, and continuing to take advantage of the market shift toward cloud-based contract center deployments,” founder and CEO Donald Brown said in a prepared statement.

Interactive Intelligence shares rose 4.2 percent Friday morning, to $33.96 each, a 52-week high.


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