Tech Companies and Interactive Intelligence and Technology

Interactive Intelligence earnings, revenue improve

August 5, 2013

Indianapolis software developer Interactive Intelligence Group Inc. earned $1.2 million in the second quarter as revenue increased 39 percent, to $76.2 million, the company announced Monday afternoon.

Earnings were 6 cents per share for the quarter. A year ago, Interactive reported a $1.1 million loss in the same period, equal to a loss of  6 cents per share.

Orders for the company increased 115 percent, while cloud-based orders alone surge 469 percent, which accounted for 64 percent of all orders.

Contract sizes are also increasing. Interactive had 43 contracts worth at least $250,000 and 14 worth $1 million or more in th quarter, compared with 36 and 8, respectively, in the second quarter of 2012.

“With each large deal we get, our credit goes up,” CEO Donald Brown told analysts during an after-markets conference call Monday. So-called “mega deals” tend to birth other “mega deals,” he said.

Changing over to cloud-based services has been a bumpy ride for the software company.

Rather than collecting upfront costs for setting up call centers, revenue now comes in on a subscription basis. Profit in 2012 plummeted to less than $1 million from almost $15 million in 2011 as the company adjusted.

Interactive shares rose 11.6 percent, to $64.75 each, in after-market trading.

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