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EMS company to end most Indiana services

August 18, 2014

An Arizona-based emergency medical services company has announced it will end ambulance service to most of its Indiana locations.

Rural/Metro Corp. is going to stop serving more than 30 communities, WTHR-TV reported Monday. Martinsville Mayor Phil Deckard said the company will end service within 60 days.

The company did not say which locations would be ended. It operates in every county in the nine-county Indianapolis area

Rural/Metro said the decision stems from low transport volumes in rural areas, changing health care and low Medicaid reimbursement rates, which created a difficult business environment.

The company said it attempted to restructure and improve contracts with Indiana communities throughout the past year. It said the affected Indiana operations will end within the terms of their contracts.

"Transitioning out of these select Indiana markets, which represent a non-material total of Rural/Metro's overall transport volume, allows Rural/Metro to continue focusing on areas where it can efficiently provide optimal service and patient care," the company said in a written statement.

Rural/Metro said it will continue to serve higher volume markets in the state that allow the company to benefit from operating efficiencies.

"Our core mission is to provide quality community health services that encompass long-term stability, innovation, and exceptional care," the company said.

Rural/Metro provides service to almost 700 communities in 21 states.

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