IBJNews

Hoosier Motor Club closing call center, cutting 61 jobs

Back to TopCommentsE-mailPrintBookmark and Share

The AAA Hoosier Motor Club is closing its emergency road service call center on Guion Road in Indianapolis, resulting in the loss of 61 jobs.

The organization on Wednesday notified the Indiana Department of Workforce Development of the job cuts, which are expected to begin April 1 and last about a month.

Hoosier Motor Club is closing the facility and consolidating its call center operations in Oklahoma City and Glendale, Ariz., with five other AAA motor clubs it is affiliated with through a holding company.

Hoosier Motor Club joined ACA Holding Co. in December 2006. Other members are Arizona; Northern California, which encompasses parts of Nevada and Utah; Mountain West, which includes Montana, Wyoming and Alaska; Oklahoma/South Dakota; and Northwest Ohio.

“Through some tough consideration and a lot of research, we ultimately decided that we can save a lot of money by simply closing the center here,” said Greg Seiter, spokesman for Hoosier Motor Club.

The club said in the notice posted on DWD’s Web site on Thursday that many of the affected employees will be given opportunity for employment at the two locations where its call-center services will be provided.

In addition, it will offer separation packages to employees who remain at the center until their jobs are phased out.

Hoosier Motor Club employees unaffected by the cuts will remain at its office on Guion Road near West 38th Street and Interstate 65.
 
Hoosier Motor Club has 400,000 members in a territory that includes 50 of Indiana’s 92 counties.

 

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in IBJ editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT

facebook - twitter on Facebook & Twitter

Follow on TwitterFollow IBJ on Facebook:
Follow on TwitterFollow IBJ's Tweets on these topics:
 
Subscribe to IBJ
  1. How can any company that has the cash and other assets be allowed to simply foreclose and not pay the debt? Simon, pay the debt and sell the property yourself. Don't just stiff the bank with the loan and require them to find a buyer.

  2. If you only knew....

  3. The proposal is structured in such a way that a private company (who has competitors in the marketplace) has struck a deal to get "financing" through utility ratepayers via IPL. Competitors to BlueIndy are at disadvantage now. The story isn't "how green can we be" but how creative "financing" through captive ratepayers benefits a company whose proposal should sink or float in the competitive marketplace without customer funding. If it was a great idea there would be financing available. IBJ needs to be doing a story on the utility ratemaking piece of this (which is pretty complicated) but instead it suggests that folks are whining about paying for being green.

  4. The facts contained in your post make your position so much more credible than those based on sheer emotion. Thanks for enlightening us.

  5. Please consider a couple of economic realities: First, retail is more consolidated now than it was when malls like this were built. There used to be many department stores. Now, in essence, there is one--Macy's. Right off, you've eliminated the need for multiple anchor stores in malls. And in-line retailers have consolidated or folded or have stopped building new stores because so much of their business is now online. The Limited, for example, Next, malls are closing all over the country, even some of the former gems are now derelict.Times change. And finally, as the income level of any particular area declines, so do the retail offerings. Sad, but true.

ADVERTISEMENT