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LEADING QUESTIONS: Clarian CEO on daily rounds

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Leading Questions

Welcome to the latest installment of  “Leading Questions: Wisdom from the Corner Office,” where IBJ sits down with one of central Indiana’s top bosses to talk shop about their industry and the habits that lead to success.

With more than 20 hospitals and health centers statewide in the Clarian Health system, President and CEO Daniel F. Evans Jr. realizes that he's in danger of losing track of the day-to-day demands of providing health care while he attempts to focus on the big picture. In the video below, Evans details his solution — making daily rounds in Clarian facilities and talking face-to-face with doctors, nurses and patients. That includes bedside visits on Christmas Day.



In the bonus video below, Evans reveals the best advice he's ever received and the benchmarks he uses for rating his own effectiveness. One surprising litmus test: whether anyone feels highly enough of you (or feels comfortable enough with you) to seek your opinion.


 

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  • Values
    Dan, I enjoyed watching this interview. When you talk about making rounds Iâ??m sure that your Dad smiled and nodded in approval, as did the late Jack Hahn. I was always positively impressed that Jack got to work before the shift change and made rounds at MH. (Of course that would be more challenging today with the Clarian hospitals.) He always made time to listen to employees and patients. I felt the video right on target, as seen by a former participant (me) who was totally committed to high quality patient care, education and research, which are interrelated. But I did want to mention that with my bias as a UM pastor who dedicated his professional life to MH/CHP & UMC health care, I missed seeing the emphasis on holistic and spiritual care, reflective of patient centered health care stated as a core value represented in Clarianâ??s Values Statement.
    Blessings, Ken Reed
  • ...indeed
    Out of touch, couldn't have said it better myself...when asked a couple of years ago why they were building a new hospital practically right across street from St. Vincent in Carmel, he said it had NOTHING to do with 'competing' for the higher class clientele, er patients, up there...nope, it's just that THOSE people were more likely to have health insurance rather than say, those who live near 16th and Capitol...hmmm
  • Out of touch
    I'd offer the definition of "being out of touch" is constructing a new facility that throws excess beds into play on the single most expensive piece of real estate in Hamilton County and then wondering why the cost of health care is escalating.

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  1. These liberals are out of control. They want to drive our economy into the ground and double and triple our electric bills. Sierra Club, stay out of Indy!

  2. These activist liberal judges have gotten out of control. Thankfully we have a sensible supreme court that overturns their absurd rulings!

  3. Maybe they shouldn't be throwing money at the IRL or whatever they call it now. Probably should save that money for actual operations.

  4. For you central Indiana folks that don't know what a good pizza is, Aurelio's will take care of that. There are some good pizza places in central Indiana but nothing like this!!!

  5. I am troubled with this whole string of comments as I am not sure anyone pointed out that many of the "high paying" positions have been eliminated identified by asterisks as of fiscal year 2012. That indicates to me that the hospitals are making responsible yet difficult decisions and eliminating heavy paying positions. To make this more problematic, we have created a society of "entitlement" where individuals believe they should receive free services at no cost to them. I have yet to get a house repair done at no cost nor have I taken my car that is out of warranty for repair for free repair expecting the government to pay for it even though it is the second largest investment one makes in their life besides purchasing a home. Yet, we continue to hear verbal and aggressive abuse from the consumer who expects free services and have to reward them as a result of HCAHPS surveys which we have no influence over as it is 3rd party required by CMS. Peel the onion and get to the root of the problem...you will find that society has created the problem and our current political landscape and not the people who were fortunate to lead healthcare in the right direction before becoming distorted. As a side note, I had a friend sit in an ED in Canada for nearly two days prior to being evaluated and then finally...3 months later got a CT of the head. You pay for what you get...

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