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Marsh extends olive branch to angry followers

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Marsh Supermarkets late yesterday issued a mea culpa after it stopped honoring a $10 coupon just days after introducing the online promotion.

The decision to cut the promotion short angered hundreds of followers of the grocer's Facebook page and prompted the following apology:

"We at Marsh recently stuck our toe in the water to try this whole social media thing. Unfortunately we ended up stubbing it. Our recent $10 coupon offer on Facebook has instead left us red in the face and many of our loyal customers angry. Rightfully so. For that we are truly sorry."

The company began offering the coupon last Tuesday to its "loyal fans, customers and employees" on its Facebook site and told them "don't be afraid to share. Marsh would love to see more shoppers become fans."

But by Friday, Marsh announced on its Facebook page that it had rescinded the promotion, which was supposed to last until Aug. 8. The chain blamed wide "unauthorized" distribution of the coupon for the cancellation.

Marsh has 3,051 followers of its Facebook social-networking site. Such sites are becoming a powerful marketing tool for companies to reach consumers.

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  1. Why should I a home owner pay for this"car sharing" ????

  2. By the way, the right to work law is intended to prevent forced union membership, not as a way to keep workers in bondage as you make it sound, Italiano. If union leadership would spend all of their funding on the workers, who they are supposed to be representing, instead of trying to buy political favor and living lavish lifestyles as a result of the forced membership, this law would never had been necessary.

  3. Unions once served a noble purpose before greed and apathy took over. Now most unions are just as bad or even worse than the ills they sought to correct. I don't believe I have seen a positive comment posted by you. If you don't like the way things are done here, why do you live here? It would seem a more liberal environment like New York or California would suit you better?

  4. just to clear it up... Straight No Chaser is an a capella group that formed at IU. They've toured nationally typically doing a capella arangements of everything from Old Songbook Standards to current hits on the radio.

  5. This surprises you? Mayor Marine pulled the same crap whenhe levered the assets of the water co up by half a billion $$$ then he created his GRAFTER PROGRAM called REBUILDINDY. That program did not do anything for the Ratepayors Water Infrastructure Assets except encumber them and FORCE invitable higher water and sewer rates on Ratepayors to cover debt coverage on the dough he stole FROM THE PUBLIC TRUST. The guy is morally bankrupt to the average taxpayer and Ratepayor.

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