IBJNews

Shinseki resigns amid veterans' health care issues

Back to TopCommentsE-mailPrintBookmark and Share

Veterans Affairs Secretary Eric Shinseki resigned Friday after publicly apologizing for systemic problems plaguing the agency's health care system.

President Barack Obama said he accepted the retired four-star general's resignation "with considerable regret" during an Oval Office meeting. Shinseki had been facing mounting calls to step down from lawmakers in both parties since a scathing internal report out Wednesday found broad and deep-seated problems in the sprawling health care system, which provides medical care to about 6.5 million veterans annually.

Obama said Shinseki had served with honor, but the secretary told him the agency needs new leadership and he doesn't want to be a distraction. "I agree. We don't have time for distractions. We need to fix the problem," Obama said.

The president named Sloan D. Gibson, currently the deputy VA secretary, to run the department on an interim basis while he searches for another secretary.

A career banker, Gibson has held the No. 2 post at the department since February of this year. He came to the department after serving as president and chief executive officer of the USO, a nonprofit organization that provides programs and services to U.S. troops and their families, and after a 20-year career in banking.

Gibson is the son of an Army Air Corpsman who served in World War II and grandson of a World War I Army Infantryman.

In a speech earlier Friday to a veterans group, Shinseki said the problems outlined in the report were "totally unacceptable" and a "breach of trust" that he found indefensible. He announced he would take a series of steps to respond, including ousting senior officials at the troubled Phoenix health care facility, the initial focus of the investigation.

He concurred with the report's conclusion that the problems extended throughout the VA's 1,700 health care facilities nationwide, and said that "I was too trusting of some" in the VA system.

The VA has a goal of trying to give patients an appointment within 14 days of when they first seek care. Treatment delays — and irregularities in recording patient waiting times — have been documented in numerous reports from government and outside organizations for years and have been well-known to VA officials, member of Congress and veteran service organizations.

But the controversy now swirling around the VA stems from allegations that employees were keeping a secret waiting list at the Phoenix hospital — and that up to 40 patients may have died while awaiting care. A preliminary VA inspector general probe into the allegations found systemic falsification of appointment records at Phoenix and other locations but has not made a determination on whether any deaths are related to the delays.

The agency has been struggling to keep up with a huge demand for its services — some 9 million enrolled now compared to 8 million in 2008. The influx comes from returning Iraq and Afghanistan veterans, aging Vietnam War vets who now have more health problems, a move by Congress to expand the number of those eligible for care and the migration of veterans to the VA during the last recession after they lost their jobs or switched to the VA when their private insurance became more expensive.

Shinseki said the last several weeks have been "challenging" but that his agency takes caring for veterans seriously.

"I can't explain the lack of integrity," he told a homeless veterans group. "I will not defend it, because it is not defensible." The beleaguered Cabinet official received a standing ovation and loud applause.

An inspector general's report found that about 1,700 veterans in need of care were "at risk of being lost or forgotten" after being kept off an official waiting list.

The report confirmed earlier allegations of excessive waiting times for care in Phoenix, with an average 115-day wait for a first appointment for those on the waiting list — nearly five times as long as the 24-day average the hospital had reported.

"This situation can be fixed," Shinseki told an audience of several hundred people from around the nation who have been working with the VA on helping homeless veterans. "Leadership and integrity problems can and must be fixed — and now."

He said the government would not give any performance bonuses this year, would use all authorities it has against those "who instigated or tolerated" the falsification of wait time records and that performance on achieving wait time targets will no longer be considered in employee job reviews. He also asked Congress to support a bill by Rep. Bernie Sanders, I-Vt., which would give the department more authority to remove senior government employees who are in leadership positions.

The House has passed a similar bill that would give the VA more ability to fire up to 450 senior executives at the agency.

Those attending Shinseki's speech in a downtown Washington hotel were overwhelmingly friendly, supportive because of his work in sharply decreasing homelessness among veterans. Shinseki at one point noted that the number of homeless veterans has fallen by nearly 25 percent since 2013. The audience gave him a long, standing ovation, whistling and hooting, when he entered the room and again before and after he spoke.

"He has made a difference. I'm living it," said James Wheatley, a 20-year veteran of the Army who now works at mental health facility that helps veterans in Indianapolis.

"He's a good man," said Steven Nelson, a veteran who works at an employment center in Tuscon, Ariz. "When I go to the VA (for health care), I'm well taken care of and everybody I know is."

ADVERTISEMENT

Post a comment to this story

COMMENTS POLICY
We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
 
You are legally responsible for what you post and your anonymity is not guaranteed.
 
Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in IBJ editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
 
No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
 
We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.
 

Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

Sponsored by
ADVERTISEMENT

facebook - twitter on Facebook & Twitter

Follow on TwitterFollow IBJ on Facebook:
Follow on TwitterFollow IBJ's Tweets on these topics:
 
Subscribe to IBJ
  1. Uh, sorry Johnnie, but you are incorrect. Despite the assertions by yourself and various defenders and captains, sports attendance is NOT off significantly at most sporting events in the US. Variances in attendance has been in the range of single digits, both + & - for years now. MLB has had most of its best overall attendance nubers in the last decade, and that trend has been consistent for most major sporting events. The number one issue cited by most fans when asked about attendance is the overall cost of attending. The presence of HD and big screen televisions in home doesn't even register, as a factor for not attending an event. VALUE in the product is the key, and apparently is something lacking in the current ICS. What other explanation is there when with what is routinely touted as the "best" racing on the planet, fans are staying away in DROVES. A "close" title battle into the last event at Fontana, with the "cars and stars" of the ICS, and who showed up? MAYBE 8K. Sorry, but HD TV isn't to blame for that kind of fan apathy.

  2. Do you need finance to establish your business ? Are you interested in getting a loan at 3% from our private company? If so please Email: suntrust_oil@blumail.org

  3. If she was worth the $ the public outcry over direct tv dropping them would have kept them on their dishes as we have seen with other companies. I too quit watching channel 13 after she showed up since I left channel 8 because of her all show rather than production results. When Randy on 8 corrected her she had a big head and incorrectly challenged his correction for pronunciation of a city. Other antics while she matures was too much for me with her very inaccurate forecasts. All the forecasters were predicting rain until Thursday except Chris. They predicted sunny on Thursday but instead of rain until Thursday upon which the sun would finally make it out in full glory Chris was right on the money just as I too predicted looking at the radar on weather.gov. One thing I love about Angela is the fear you can see in her every time it thunders in the winter. It far exceeds the entertainment value of her body language (high heel noise drags, depression, etc) when her forecasts are so incorrect. Her hair stands on end, you have to see it!!!

  4. Good Day, Apply For A Loan I am Mr Fernadez Antonio, a private Loan lender and a cooperate financial for real estate and any kinds of business financing. I also offer Loans to individuals, Firms and cooperate bodies at 3% interest rate We offer any kind of loans. email us via fernadezloaninvest@outlook.com LOAN APPLICATION FORM First name:......................... Middle name:......................... Last name:........................................ Date of birth (yyyy-mm-dd):....................... Gender:........................................... Marital status:................................... Total Amount Needed............................... Loan Duration.................................... Address:.......................................... City:............................................. State/province:................................... Zip/postal code:.................................. Country:.......................................... Phone:............................................ Fax:.............................................. Mobile/cellular:.................................. Monthly Income.................................... Occupation:....................................... Best Regard, Mr Fernadez Antonio.

  5. i will love to share my testimony to you all the people in world i got married to my husband about 2 year ago we start having problems at home like we stop sleeping on the same bed,fighting about little things he always comes home late at night,drinking too much and sleeping with other women out side i have never love any man in my life except him. he is the father of my child and i don't want to loose him because we have worked so hard together to become what we are and have today .few month ago he now decided to live me and the kid,being a single mother can be hard sometimes and so i have nobody to turn to and i was heart broken.i called my mom and explain every thing to her,my mother told me about DR.okoro how he helped her solve the problem between her and my dad i was surprise about it because they have been without each other for three and a half years and it was like a miracle how they came back to each other. i was directed to DR. okoro on his email:okorospell@gmail.com and explain everything to him,so he promise me not to worry that he will cast a spell and make things come back to how we where so much in love again and that it was another female spirit that was controlling my husband he told me that my problem will be solved within two days if i believe i said OK So he cast a spell for me and after two days my love came back asking me to forgive him i Am so happy now. so that why i decided to share my experience with every body that have such problem contact Dr okoro the great spell caster on his email addresses spellcasterforlove@outlook.com

ADVERTISEMENT