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Clarian hospital system to adopt IU name

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Clarian Health will change its name to Indiana University Health early next year, the Indianapolis-based hospital system announced Wednesday morning.

Clarian, which will leave intact the names of its oldest hospitals, is betting the IU name carries more punch around Indiana than its own corporate brand. It also hopes to use the IU name to create a national brand, after the model of the Cleveland Clinic or the University of Pittsburgh Medical Center.

The Clarian name has existed for 14 years as the name of the not-for-profit joint venture formed when the Methodist Church and the IU School of Medicine merged their three Downtown hospitals—Methodist,  Riley Hospital for Children and the IU hospital.

But after a decade of acquisitions and aggressive building, Clarian now operates 16 hospitals around the state. It employs nearly 22,000 workers and has annual revenue of nearly $3.8 billion.

“Obviously, we’ve grown in size dramatically,” said Clarian CEO Dan Evans. But, he added, “The Clarian name and brand was not recognized by customers, referring physicians and others as a statewide academic system.”

Clarian gleaned that insight from surveys and focus groups of 1,400 patients, family members, doctors and staff. Evans said the results clearly showed the IU name meant more than the Clarian name.

“Whatever we lose in brand equity with Clarian,” Evans said, “we more than make up with the IU name.”

Others generally agreed.

Ed Abel, a hospital accountant at Indianapolis-based Blue & Co., said the name change could give Clarian a competitive boost.

“There’s obviously only one medical school in the state. They train a significant number of all the clinicians who practice in the state of Indiana,” he said. “It’s very significant.”

Clarian will retain the name of Methodist and Riley in Indianapolis, Ball Memorial in Muncie, and others. Those hospitals now put the words “A Clarian Health Partner” after their names. So they will likely just change that tagline to “An IU Health Partner,” Evans said.

But newer hospitals, such as the Clarian West Medical Center in Avon, would change to the IU Health West hospital, or something similar, Evans said. A hospital such as Goshen Hospital could change its name to IU Health-Goshen Hospital, he said.

Evans said an uncertain number of Clarian’s 40 different operating brands will go away. The names and other brand materials will be unveiled in the first quarter of 2011.

Jim Walton, president of Indianapolis-based Brand Acceleration, said the overall move makes sense. He also applauds Clarian for keeping the names of historic hospitals.

“That’s smart,” he said. “It carries a lot of weight in the local communities.”

His concern about the name change, however, is more for IU than for Clarian.

“You’re trying to hang two brands on one name. That has the potential to either strengthen both or weaken both,” he said. “I don’t think it necessarily creates confusion about what Indiana University Health is, but it creates confusion about what IU’s focus is [as a school].”

In a statement, IU President Michael McRobbie said, “Indiana University is very proud of its longstanding partnership with the Methodist Church … it is appropriate that the name reflect IU’s strong commitment to the partnership through the IU School of Medicine and IU’s other health science schools, and the vital mission of this partnership throughout the state.”

When Clarian formed on Jan. 1, 1997, the physician staffs of Methodist and IU hospitals fretted and feuded over which would be pre-eminent. But Evans said the new name does not reflect the victory of IU’s medical staff over Methodist’s.

“There are some folks that are uncomfortable being called by the other name. But for the vast majority,” he added, “that’s old stuff now.”
 

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  • I U Morgue
    As a Purdue grad, I wouldn't want to be caught dead in an IU morgue!
  • Cost???
    How much does it cost to change the name? Has anyone calculated the bottom line number?
  • Don't be fooled
    Don't be fooled--this is just one more step in the IU School of Medicine's ultimate goal to take over all of Clarian. Anyone with knowledge of the inner workings of Clarian knows that the leadership has always favored IU and it's policies. From boards loaded with IU members, to uniforms with IU colors, to medical groups being forced to adopt IU policies, it's been driven by IU's interests. Will it provide better care? That is yet to be seen. It certainly drives revenues. I wonder how the for-profit hospitals in Avon and Carmel will be managed. As long as they end up enriching the University then the leadership will be happy.
  • Bad idea for IU
    Not sure this is a good move for IU. Having their name explicitly attached to all the hospitals currently with the Clarian name could have unintended negative PR consequences. What happens when a hospital in the system experiences a bad PR situation? The IU name will directly be related to the incident. That's why the drug companies distance the association of their corporate brand from the drug product brand in case of a negative incident.

    IU needs to rethink this potential PR nightmare.
  • Of Course!!
    It is about time the Marketing "experts" and the University realize Indiana University and the IU Medical Center carry name recognition and value. I wonder how much money could have been spent on improving medical care and equipment was spent promoting Clarion to a dead-end and now will have to be spent converting Clarion promotion back to IU. What a waste.

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    1. liek the rest of America

    2. These quaint,obsessed musings by the stalkers are certainly entertaining, but I'm trying to figure out what, if anything, all the yelping below has to do with Zak Brown.

    3. It's evident that Moffett was pushing the right buttons and corporate America is now trying to squash him. He just wanted to withdraw the free pilot services provided to the company by the pilots to try and put some pressure on a company that has not been interested in negotiating a contract in over 5 years. The company does not provide a contract because not having one has saved them a bundle of money. Shame on any Republic pilots not standing behind their union leader just because things are getting tough, can you not see such strategic moves by the company as putting the last union president in a corporate position and into THEIR pocket. Do you really believe the last union president is so appalled at the attempts by Moffett, do you not remember his oppositions to the company? We stood behind him. It has been proven over and over again for thousands of years without fail, a man cannot serve two masters. Anyone that believes people vote contrary to their paycheck and livelihood deserve to be taken advantage of, the recent statements by the former union president are laughable as he denounces the current union president from his new corporate position. Have you ever seen a drafted sports player score points for his previous team, it cannot be done, he is not on the pilots side anymore, he gets his money a different way now than you and I do, and he should not be allowed to remain on the seniority list. A drafted player brings strength, credibility, tactical knowledge, and a strategic advantage to his NEW team, he would not be drafted or paid were it otherwise. We are all forced to choose only one side to play for and support, not doing so has many references in life such as insider trading and shaving points, all illegal for good reason. This basic fact is why corporate moguls, scientist, and engineers all sign non-discloser agreements and non-compete clauses, as protection in case they are lured into switching sides as our former union president has done. No NFL coach ever drafted a player so that both teams could benefit and better understand each other, they are recruited to win the game against that former team, period. Likewise the company does not recruit the former union president by accident or mutual understanding, its strategy. Don't confuse playing the game with good sportsman-like conduct in support of common business and prosperity goals, with the requirement to only play for one side. Good men we all love and favor fall subject to this manipulation, often without their knowledge, and it is not a betrayal of their friendship to oppose them when they switch sides. If we did not love and trust them, they would not have been chosen and lured to the other side in the first place. The deception by the drafted player is not made at a conscious level, it's just human nature and it's all about money and power which corrupts our ability to be objective and loyal to two masters. This is why our court system created the defense attorney, and why our military created counter intelligence. Its strategy and its propaganda, and it works, and that's why the "powers to be" manipulate the chess pieces by sometimes changing their colors. Some players know they are being manipulated when their color is changed, but it brings them more money and power so they do not care. The rest have good intentions but do not even realize they are being manipulated. This tactic is also known by another name, Divide and Conquer. In battle sending an imperfect message with an imperfect team is obviously not ideal, but it's still being sent by YOUR team, your union leader, a leader that has common goals and common rewards with you, they are the best, because we have elected them to do a job for us. If you are not backing Moffett but believing the spin by those that have recently switched sides, you are taking food out of your own mouth. Showing unity and backing an imperfect situation still results in taking just as much ground, it's about unity and bargaining power. It's not necessary to wait around for that perfect attack because it will never come, the company will spin and attempt to destroy anyone that gets in their way. Ultimately it's not about any specific attack anyway, ASAP or whatever it makes no difference, it is and always has been only about power. If this company cared about safety it would not build pairings with 8 hour overnights, come on, are you that naive? 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Would the Teamsters National not normally support and leverage a contract for all those pilots that have been paying Teamster dues, isn't that why we have all been paying Teamster dues in the first place? I sure haven't been paying dues so that the Teamsters National could come along and write this kind of an article undercutting our union leader and our unity. Whose side is the Teamsters National really on, it's obviously not the Republic pilots side.

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    5. whoa!

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