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Tech firm to hire about 125 in Carmel

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Editor's note: Interactions Corp. issued a followup statement Thursday afternoon saying the 250 jobs it plans to add overall will be split about evenly between Carmel and Austin, Texas. It originally announced that two-thirds of the jobs, or 165, would go to Carmel. This story has been edited to reflect the change.

Interactions Corp., a technology firm based in Boston, plans to hire about 125 workers at its technology center in Carmel over the next few months, the company announced Thursday.

The company said it would hire about 250 employees overall in the fourth quarter and early next year, with half of those additions in Carmel and the remainder in Austin, Texas.

Most of the jobs will be permanent full-time positions with incentive-based pay ranging from $8 to $14 per hour, a spokesman said.

The company currently has about 230 emplyees overall, with 125 of those in Carmel.

Interactions provides “customer-care technology” for automated voice platforms and other interactive systems.

"Despite the national economic uncertainty, the demand for our HumanTouch platform over the last year has enabled us to secure new funding, partners, employees and customers, including several Fortune 500 companies," said Interactions CEO Mike Iacobucci, in a prepared statement. "We're delighted to be able to announce another round of hiring to retain additional 'intent analysts,' the people who literally provide the 'human touch' that maximizes the power of our technology."

The company received an investment from the Indiana Economic Development Corp. in 2006 to help it establish its technology center in Carmel.
 

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  1. You are correct that Obamacare requires health insurance policies to include richer benefits and protects patients who get sick. That's what I was getting at when I wrote above, "That’s because Obamacare required insurers to take all customers, regardless of their health status, and also established a floor on how skimpy the benefits paid for by health plans could be." I think it's vital to know exactly how much the essential health benefits are costing over previous policies. Unless we know the cost of the law, we can't do a cost-benefit analysis. Taxes were raised in order to offset a 31% rise in health insurance premiums, an increase that paid for richer benefits. Are those richer benefits worth that much or not? That's the question we need to answer. This study at least gets us started on doing so.

  2. *5 employees per floor. Either way its ridiculous.

  3. Jim, thanks for always ready my stuff and providing thoughtful comments. I am sure that someone more familiar with research design and methods could take issue with Kowalski's study. I thought it was of considerable value, however, because so far we have been crediting Obamacare for all the gains in coverage and all price increases, neither of which is entirely fair. This is at least a rigorous attempt to sort things out. Maybe a quixotic attempt, but it's one of the first ones I've seen try to do it in a sophisticated way.

  4. In addition to rewriting history, the paper (or at least your summary of it) ignores that Obamacare policies now must provide "essential health benefits". Maybe Mr Wall has always been insured in a group plan but even group plans had holes you could drive a truck through, like the Colts defensive line last night. Individual plans were even worse. So, when you come up with a study that factors that in, let me know, otherwise the numbers are garbage.

  5. You guys are absolutely right: Cummins should build a massive 80-story high rise, and give each employee 5 floors. Or, I suppose they could always rent out the top floors if they wanted, since downtown office space is bursting at the seams (http://www.ibj.com/article?articleId=49481).

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