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DINING: Three Pints a quart low on customer service

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Dining - A&E

I have issues. I readily admit that—and I have a T-shirt that proclaims it to the world (or at least the sliver of the world I encounter when it comes up in my weekend leisure-wear rotation). I may be a hot mess, but I know that not everyone shares my neuroses, so I try not to let them influence my restaurant reviews.

But sometimes, those peeves can’t help but influence the experience. For instance, when I met a friend for a Sunday lunch at Three Pints Brewpub (5020 Cambridge Way, Plainfield; 839-1000), we were led through the completely empty restaurant to a table directly across from where an employee was sitting, passing the time. To make matters worse, other workers gathered there to chat and then pose for photos at the bar.

Is it too much to ask that restaurant staff care at least a bit for the comfort of the patrons?
 

Dining Maryland Blue Crab Cakes are a must at Plainfield’s new brew pub. (IBJ Photo/ Perry Reichanadter)

Even so, we took a few deep breaths and tried to ignore the irritation to focus on the food. The quality of our appetizer, the Maryland Blue Crab Cakes ($8.99), helped.

Billed as the house specialty, the two hand-shaped patties arrived still steaming and literally bursting with crab meat. Sure, there were spices and presumably something that held everything together, but the crab was by far the star of the dish—as it should be. The cake was delicious by itself and, dipped in the spicy remoulade sauce, it went a long way toward improving our moods.

The sandwich selection is pretty standard, with a few exceptions like biscuit-battered catfish, beer brats and pot roast on a bun. We opted for one old standby—with a twist—and one less-common choice.


Dining “Tobacco onions” top the smoky pulled pork sandwich. (IBJ Photo/ Perry Reichanadter)

At Three Pints, the Hickory Smoked Pulled Pork ($7.99) comes topped with “tobacco onions,” a new term for both of us (which I misread as Tabasco onions, perhaps because our server warned us they were spicy). Near as we could tell, they’re onion rings breaded with flour and spices before being fried. The result is a crumbly coating that an Internet search tells me is supposed to look like shredded tobacco. Looked and

tasted like onion rings to us. But they were a nice complement to the smoky pork and sweet barbecue sauce—as were the beer-battered jalapeno slices my friend added to her sandwich. The sweet potato fries she chose as her side dish were another solid offering.

I tried the Beer Brats ($6.99), which are marinated in Three Pints’ own ale (the brewpub is making its own beer, but couldn’t sell it yet during our visit) and grilled before being topped with caramelized onions and sauerkraut, all of which was nestled in a fresh-baked bun. I missed the ale-mustard option on the menu, or I would have had that, too. The sausage was excellent, offering the expected snap when I bit into it, and the oversized bun was even better. Y-U-M. I had beer-battered onion rings as my side, and they were good enough to order again.

Our plans for a liquid dessert were thwarted by the lack of house brew, so we left that for another time—when I’ll be sure to ask for a table as far away from the break area as possible.•

__________

Last in a month-long series of numeric restaurant reviews.

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  • Must be good!
    I haven't had the opportunity to make it to the Brew Pub yet but I am curious about how, in the evenings during the week, there is an overflow of cars in the parking lot. THe place is always wall to wall cars which means they are doing something right.
  • Possibly just bad luck
    I live just about a mile away from Three Pints, so I frequent the place out of convenience. After just a few visits, the employees and I got to know each other and I feel like family every time I go there now. The first couple times I went, they were still trying to find some good, reliable staff members and having issues with a few employees, so perhaps that was just a mishap due to poor training (or hiring). In the months since I first visited, it seems that they get better every time I go. The food is excellent, and their house brews range from good to phenomenal (try the Yoshi's Nectar!). You should give them another shot. Also, any time I've had any issues with service or my food, they've been happy and eager to do all they can to solve the problem once I mentioned it!

    Good review!

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  1. why oh why does this state continue to elect these people....do you wonder how much was graft out of the 3.8 billion?

  2. i too think this is a great idea. I think the vision and need is there as well. But also agree with Wendy that there may be better location in our city to fulfill this vision and help grow the sports of hockey and figure skating in Indy. Also to help further develop other parts of the city that seem often forgotten. Any of the other 6 townships out side of the three northernmost could benefit greatly from a facility and a vision like this. For a vision that sounds philanthropic, the location is appears more about the money. Would really like to see it elsewhere, but still wish the development the best of luck, as we can always use more ice in the city. As for the Ice growth when they return, if schedules can be coordinated with the Fuel, what could be better than to have high level hockey available to go see every weekend of the season? Good luck with the development and the return of the Ice.

  3. How many parking spaces do they have at Ironworks? Will residents have reserved spaces or will they have to troll for a space among the people that are there at Ruth Chris & Sangiovese?

  4. You do not get speeding ticket first time you speed and this is not first time Mr.Page has speed. One act should not define a man and this one act won't. He got off with a slap on the wrist. I agree with judge no person was injured by his actions. The state was robbed of money by paying too much rent for a building and that money could have been used for social services. The Page family maybe "generous" with their money but for most part all of it is dirty money that he obtained for sources that are not on the upright. Page is the kind of lawyer that gives lawyers a bad name. He paid off this judge like he has many other tine and walked away. Does he still have his license. I believe so. Hire him to get you confiscated drug money back. He will. It will cost you.

  5. I remain amazed at the level of expertise of the average Internet Television Executive. Obviously they have all the answers and know the business inside and out.

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