City goes after tow-company license

Back to TopCommentsE-mailPrintBookmark and Share

Indianapolis is moving to revoke the license of a prominent local towing company that officials say has violated local ordinances and elicited more than two dozen consumer complaints.

The city’s Department of Code Enforcement on Monday issued a hearing notice to Interstate/Delaware and South Towing for license revocation or suspension.

According to the city, the company, which has locations downtown on Delaware Street and on Kitley Road on the city’s east side, has not upheld requirements to post signage and to get approval from parking lot owners or authorized agents before towing vehicles. The firm received a citation for inadequate signage in late October.

Interstate/Delaware and South’s general manager, Brian Meyer, could not be reached for comment Tuesday morning.

Earlier this year, the City-County Council approved regulations to prevent companies from engaging in predatory towing practices. The new rules include caps for towing and storage fees, requirements that towing companies accept cash and credit-card payments, and 24/7 access to towed vehicles.

Interstate/Delaware and South is the first towing company to face a license hearing since those provisions were put in place, said Kate Johnson, a spokeswoman for the Department of Code Enforcment.

Code enforcement officials have received 28 citizen complaints since late August that Interstate/Delaware and South violated these and other rules, including  exceeding the fee cap and failing to post sufficient signage.

A hearing on the license is scheduled for Jan. 10, when an administrative law judge will determine whether to revoke the company's license.

If its license is revoked, Interstate/Delaware and South could be prohibited from towing vehicles without consent of their owners in Indianapolis for up to a year, Johnson said.


  • One upside of the parking meter privatization...
    ... is that they did away with much of the silly "No Parking 3-6 pm zones" on Delaware Street since ACS decided they'd like to increase the meter revenue. Tom should probably also be upset with the IMPD also though, because I use to be able to see those cars get towed on Delaware every day and the tow trucks couldn't take them until after the cop wrote them a ticket.
  • making the world a better place
    So Daddy what do you do for a living? Oh, I create misery, steal money and suck the life out of society. Merry Xmas honey.
  • AMEN
    Delaware & South has ALWAYS been quick to snatch. One time, I came out of a store downtown and arrived at the meter where I had parked, and no car... at 3:01 PM. Still time on the meter, but they had a dozen or more cars within 30 seconds of the start of the parking ban. No, they weren't just finishing up getting hooked up, they were GONE. I used to drive a wrecker back when gas stations had their own, so I know exactly how ling it took to get hooked up. They HAD to have started about 2:50 that afternoon. I say NAIL 'EM GOOD!
    • Justice
      Let's start a class action suit against these thieves. I know at least 10 people who frauduently had their vehicles hooked in unposted lots that had always allowed parking. Some hard working restaurant workers barely making minimum wage.$170 fees and no car after a 12 hour shift. What despicible parasites.
    • gta
      Next time they grab a car charge them with grand theft auto. Maybe that will slow them down a bit.

    Post a comment to this story

    We reserve the right to remove any post that we feel is obscene, profane, vulgar, racist, sexually explicit, abusive, or hateful.
    You are legally responsible for what you post and your anonymity is not guaranteed.
    Posts that insult, defame, threaten, harass or abuse other readers or people mentioned in IBJ editorial content are also subject to removal. Please respect the privacy of individuals and refrain from posting personal information.
    No solicitations, spamming or advertisements are allowed. Readers may post links to other informational websites that are relevant to the topic at hand, but please do not link to objectionable material.
    We may remove messages that are unrelated to the topic, encourage illegal activity, use all capital letters or are unreadable.

    Messages that are flagged by readers as objectionable will be reviewed and may or may not be removed. Please do not flag a post simply because you disagree with it.

    Sponsored by

    facebook - twitter on Facebook & Twitter

    Follow on TwitterFollow IBJ on Facebook:
    Follow on TwitterFollow IBJ's Tweets on these topics:
    Subscribe to IBJ
    1. If what you stated is true, then this article is entirely inaccurate. "State sells bonds" is same as "State borrows money". Supposedly the company will "pay for them". But since we are paying the company, we are still paying for this road with borrowed money, even though the state has $2 billion in the bank.

    2. Andrew hit the nail on the head. AMTRAK provides terrible service and that is why the state has found a contractor to improve the service. More trips, on-time performance, better times, cleanliness and adequate or better restrooms. WI-FI and food service will also be provided. Transit from outlying areas will also be provided. I wouldn't take it the way it is but with the above services and marketing of the service,ridership will improve and more folks will explore Indy and may even want to move here.

    3. They could take the property using eminent domain and save money by not paying the church or building a soccer field and a new driveway. Ctrwd has monthly meetings open to all customers of the district. The meetings are listed and if the customers really cared that much they would show. Ctrwd works hard in every way they can to make sure the customer is put first. Overflows damage the surrounding environment and cost a lot of money every year. There have been many upgrades done through the years to help not send flow to Carmel. Even with the upgrades ctrwd cannot always keep up. I understand how a storage tank could be an eye sore, but has anyone thought to look at other lift stations or storage tanks. Most lift stations are right in the middle of neighborhoods. Some close to schools and soccer fields, and some right in back yards, or at least next to a back yard. We all have to work together to come up with a proper solution. The proposed solution by ctrwd is the best one offered so far.

    4. Fox has comments from several people that seem to have some inside information. I would refer to their website. Changed my whole opionion of this story.

    5. This place is great! I'm piggy backing and saying the Cobb salad is great. But the ribs are awesome. $6.49 for ribs and 2 sides?! They're delicious. If you work downtown, head over there.