WellPoint faces biggest changes under new law

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The health reform law enacted last week will have huge impact on all U.S. health insurers, but perhaps none more than Indianapolis-based WellPoint Inc.

The law will, in 2014, transform markets in which individuals and small businesses buy health insurance. By purchasing insurance through state-based exchanges, individuals and businesses with fewer than 50 workers would, hopefully, enter a larger pool of people to share their risk and keep premiums under control.

WellPoint has more of those kinds of customers than its major competitors.

Also, health insurers could take no more than 15 percent out of small businesses’ premiums to cover profit and administrative expenses. For individual policies, which have higher administrative costs, health insurers could take out as much as 20 percent of premiums.

Most larger businesses don’t actually buy insurance. Instead, they act as insurer to their employees, and hire a company like WellPoint to process claims and  give access to doctors and hospitals at discounted prices.

Such arrangements—which are called self-funded or administrative services only—will be far less impacted by the new law. They right away will have to start covering dependents until age 26, and handle other administrative duties.

But those buying insurance directly, known as being fully insured, will see changes immediately and even more when the exchanges start in 2014. For instance, a sick person no longer can be kicked off a plan, and in 2014, health insurers won’t be able to a keep a sick person from joining a health plan.

WellPoint has more fully insured customers than its major competitors. Of the nearly 34 million whose health insurance is handled by WellPoint, 33 percent are under fully insured coverage purchased by themselves or their employers.

Minnesota-based UnitedHealth Group and Connecticut-based Aetna Inc. have about 30 percent of their health plan members as fully insured customers. At Louisville based Humana Inc. and Philadelphia-based Cigna Corp., fully insured customers accounted for just 18 percent and 16 percent, respectively, of all health plan members.

People insured under government-sponsored health plans are not included in those totals.

WellPoint has a virtual lock on many individual and small-business customers by virtue of the Blue Cross and Blue Shield plans it operates in Indiana and 13 other states; those plans are often the only ones available to individuals and modest-sized employers in rural areas.

Even in the Indianapolis area, WellPoint’s Anthem plan and UnitedHealth Group are the only viable choices for small employers, according to local benefits brokers. Companies like Aetna, Cigna and Humana are focused on larger employers.

The new law could reduce WellPoint’s profits from its 2 million individual customers and nearly 16 million people insured by smaller businesses, analysts fear. Or, perhaps, the exchanges might help other insurers compete more effectively for those customers.

But even if WellPoint’s profits and customer rolls shrink, the company might be able to make up the ground from the millions of new customers expected to gain insurance because of the new law’s taxpayer-subsidies to buy insurance.

Those subsidies are expected to help 24 million customers buy health insurance in the exchnages by 2019. Also, WellPoint could pick up new customers on the federal-state Medicaid program, which is expected to grow by 16 million people.

"WellPoint has become the market leader in both Individual and small business segments due to the strong value proposition we bring to these markets, including a recognized brand and reputation, broad provider networks and competitive cost structure," WellPoint spokeswoman Kristin Binns wrote in an e-mail. "While the final market rules have yet to be fully described, we believe many of these competitive advantages will continue to be valued in a reformed marketplace."


  • Right, what right?
    Is it a right to have someone else shelter you, refund other people's tax money into your bank account, or make your boss pay you for not working?

    Our nation's constitution gives us the opportunity to succeed, there is nothing in there that gives us a right to a home, a job, money, or health insurance.

    By enacting this ultra-liberal entitlement system, we're guaranteeing less chance to succeed and more taxes for our businesses. These businesses employ us and our children (who, thanks to the perverse language in this law have to buy a $12,000 affordable policy and won't get anywhere near the social security and medicare their parents get)and pushes the insurance system closer and closer to failure, when the government will have some single payer scheme where our benefits and our doctors fees are legislated.

    Will trial lawyers fees, drug company kickbacks, and lobbyist windfall get the same regulation, sure, in your dreams!
  • kiss of death
    looking at the entirety of the health care bill, and guessing how it will play out in the next five years, i think it is the kiss of death for wellpoint and the rest. the legislation, while throwing a bone to the insurers by mandating purchases by individuals and businesses, attacks directly the two main pillars of for profit, private health insurers: medical underwriting and experience rating. wellpoint and friends will no longer be able to exclude the sick, or the likely to be sick, or the once-were-sick thus eliminating medical underwriting, and in effect forcing community rating. as james surowiecki wrote in the jan. 4th issue of The New Yorker, " And by writing community rating and universal access into law, congress will effectively be committing itself to the idea that health care is a right."

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  1. to mention the rest of Molly's experience- she served as Communications Director for the Indianapolis Department of Public Works and also did communications for the state. She's incredibly qualified for this role and has a real love for Indianapolis and Indiana. Best of luck to her!

  2. Shall we not demand the same scrutiny for law schools, med schools, heaven forbid, business schools, etc.? How many law school grads are servers? How many business start ups fail and how many business grads get low paying jobs because there are so few high paying positions available? Why does our legislature continue to demean public schools and give taxpayer dollars to charters and private schools, ($171 million last year), rather than investing in our community schools? We are on a course of disaster regarding our public school attitudes unless we change our thinking in a short time.

  3. I agree with the other reader's comment about the chunky tomato soup. I found myself wanting a breadstick to dip into it. It tasted more like a marinara sauce; I couldn't eat it as a soup. In general, I liked the place... but doubt that I'll frequent it once the novelty wears off.

  4. The Indiana toll road used to have some of the cleanest bathrooms you could find on the road. After the lease they went downhill quickly. While not the grossest you'll see, they hover a bit below average. Am not sure if this is indicative of the entire deal or merely a portion of it. But the goals of anyone taking over the lease will always be at odds. The fewer repairs they make, the more money they earn since they have a virtual monopoly on travel from Cleveland to Chicago. So they only comply to satisfy the rules. It's hard to hand public works over to private enterprise. The incentives are misaligned. In true competition, you'd have multiple roads, each build by different companies motivated to make theirs more attractive. Working to attract customers is very different than working to maximize profit on people who have no choice but to choose your road. Of course, we all know two roads would be even more ridiculous.

  5. The State is in a perfect position. The consortium overpaid for leasing the toll road. Good for the State. The money they paid is being used across the State to upgrade roads and bridges and employ people at at time most of the country is scrambling to fund basic repairs. Good for the State. Indiana taxpayers are no longer subsidizing the toll roads to the tune of millions a year as we had for the last 20 years because the legislature did not have the guts to raise tolls. Good for the State. If the consortium fails, they either find another operator, acceptable to the State, to buy them out or the road gets turned back over to the State and we keep the Billions. Good for the State. Pat Bauer is no longer the Majority or Minority Leader of the House. Good for the State. Anyway you look at this, the State received billions of dollars for an assett the taxpayers were subsidizing, the State does not have to pay to maintain the road for 70 years. I am having trouble seeing the downside.