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Call-center firm plans 600 hires in Lafayette

 IBJ Staff
September 24, 2010
Keywords
Business Services, Communications, Job Creation, Regional News, Tippecanoe County
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A call-center operator announced Friday that it plans to hire 600 workers in Lafayette, fulfilling a job-creation pledge it made when it opened the facility more than a year ago.

Alorica Inc., headquartered in Chino, Calif., said it will begin hiring customer service representatives, supervisors and other personnel starting next week.

The employees will work for Ryla Inc., a Georgia-based call-center services firm acquired by Alorica earlier this year. The new hires will provide customer-service support for a Fortune 50 company.

The center's existing 90 customer-service employees will be offered an opportunity to apply for the 600 Ryla positions, Alorica said.

Alorica said it would to hire 600 workers at the Lafayette facility when it announced plans for it in May 2009. The center opened in a 49,900-square-foot building formerly occupied by an indoor go-kart track.

Alorica has 7,500 workers at 13 locations in the United States and the Philippines, including 750 employees in a call center it opened in Terre Haute in 2008.
 

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