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Conseco cuts 20 jobs at Carmel headquarters

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Conseco Inc. cut 20 jobs Tuesday at its Carmel headquarters after moving some of its customer-service work to India.

The life and health insurer made the cuts “to improve our efficiency,” according to a statement from Conseco spokesman Tony Zehnder.

The employees affected processed customer-service transactions for Conseco’s insurance and financial products policyholders. Most of the positions were moved to Conseco’s EXL center in India late last year, Zehnder said.

Conseco still employs nearly 1,600 people in Carmel. It also has major offices in Chicago and Philadelphia.

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  • Best thing...
    Career wise, the best thing that ever happened to me was to be layed off from Conseco.
  • Offshore Jobs = Poor Service
    Great more jobs sent off-shore to save a few bucks while offering declining customer satisfaction scores - Do the shareholders really expect to see an improvement in earnings? Not likely!
  • the numbers are not correct!
    It is a well known fact on the Conseco Campus that many more additional employees were let go over the past 30 days. The total is well over 50 in one building alone.

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  1. The east side does have potential...and I have always thought Washington Scare should become an outlet mall. Anyone remember how popular Eastgate was? Well, Indy has no outlet malls, we have to go to Edinburgh for the deep discounts and I don't understand why. Jim is right. We need a few good eastsiders interested in actually making some noise and trying to change the commerce, culture and stereotypes of the East side. Irvington is very progressive and making great strides, why can't the far east side ride on their coat tails to make some changes?

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