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Conseco cuts 20 jobs at Carmel headquarters

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Conseco Inc. cut 20 jobs Tuesday at its Carmel headquarters after moving some of its customer-service work to India.

The life and health insurer made the cuts “to improve our efficiency,” according to a statement from Conseco spokesman Tony Zehnder.

The employees affected processed customer-service transactions for Conseco’s insurance and financial products policyholders. Most of the positions were moved to Conseco’s EXL center in India late last year, Zehnder said.

Conseco still employs nearly 1,600 people in Carmel. It also has major offices in Chicago and Philadelphia.


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  • Best thing...
    Career wise, the best thing that ever happened to me was to be layed off from Conseco.
  • Offshore Jobs = Poor Service
    Great more jobs sent off-shore to save a few bucks while offering declining customer satisfaction scores - Do the shareholders really expect to see an improvement in earnings? Not likely!
  • the numbers are not correct!
    It is a well known fact on the Conseco Campus that many more additional employees were let go over the past 30 days. The total is well over 50 in one building alone.

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  1. Half of these comments make no sense really; Carmel (rolls eyes; everyone has this high regard but honestly I think people in Carmel are blind) IUPUI- shouldn't receive any accolades for parking garages (location and design wise) Indianapolis with a deteriorating circle center mall doesn't need another complex with the hope of retailers to come, we don't need twenty more CVS's and Starbucks'; I can fly to New York City and find a couple dead blocks; they exist so what...Indianapolis needs an actual downtown population to achieve more...that 120 million pay raise Mr Simon wants; maybe he should re-invest it in downtown Indianapolis..he is sure investing the company funds in Boston...

  2. Zionsville/Eagle Creek is a lovely area however there is one thing that it is severely lacking and that is mountain bike trails. The east side of the city has two wonderful trails available (Ft. Ben and Town Run) and both of these areas are undoubtedly better because of these two trails. Not only do these trails give these parks even more use (more money for the parks) but the people that use these trails are helping to preserve the park through trash pick-up, trail maintenance, and public education. Eagle Creek, it's time to catch up!

  3. DRT...

    Sorry for the confusion and poor wording on my part. There's no official indication that One America opposes retail.

    I was expressing my difficulty in imagining a reason for One America to oppose a more attractive mixed-use structure.

  4. this is an easy one, gambling casinos in all large hotels in the state. Invite in Donald Trump and all the casino owners from Las Vegas. Also, legalize the Indian tribes in Indiana to open casinos tax free. Rivers are a natural for this, the Wabash, the Tippecanoe, and the Ohio Rivers as gambling highways and Lake Michigan from Gary, Indiana. If this is an industry, which it is not, because it makes nothing, it redistributes wealth, instate and out of state. Maybe casinos attached to all shopping malls, Greenwood, Castleton, Keystone at the Crossing.

  5. The state can solve this easily, riverboat gambling in the Ohio River Indiana side, also, Indianapolis converts Union Station to a casino, that way central Indiana residents will not leave the state to gamble. Also, riverboat gambling in Gary , Indiana, Terre Haute, and all along the Wabash River from Lafayette to Terre Haute, to Vincennes. Riverboat tours and vacations as well.

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