FAMILY BUSINESS: Indiana Square damage offers lesson in disaster planning

The incident drove home the importance of disaster planning. When the storm struck at 10 p.m. that Sunday, who was prepared for the emergency? Employees were told not to come in the next morning, but how would they do their jobs? What files could be retrieved? Would computer systems work on Monday and later that week? What would happen to incoming and outgoing telephone and e-mail messages? The questions and potential problems were endless. Each owner of a family business...

 

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