IBJOpinion

MERHOFF: Let's rethink what businesses want

Mo Merhoff
March 12, 2011
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Mo Merhoff“I’m looking for a nice bed-and-breakfast with an ocean view. Can you make some recommendations?”

Of course, the caller to the Carmel Chamber presumes she’s contacted Car-MEL, California, and is typically embarrassed/surprised/amused/all of the above to learn she’s talking instead with somebody in Indiana. We’ve got Hoosier hospitality in abundance. But mountains and ocean views?

Thirty years ago, those places with mountains or ocean views were where the family planned a vacation, not where their job was. Your job was where whoever hired you put you, whether it was Reedsburg, Rock Island, Chicago or Fond du Lac—all places our family moved when my father was transferred by his company.

Not anymore. Jobs are important, especially when they’re scarce during economic times like these. But, in ever-increasing numbers, they’re not first in the minds of college graduates. Author Richard Florida cited a recent Gallup survey of 28,000 graduates in their 20s. When they were asked what would keep them in their current location, their job ranked second. What did they value most? The ability to meet people and make friends. Amenities, including parks and open spaces followed, along with culture, nightlife and places to go to a concert, see new art or share a good meal with friends. Access to continuing-education classes rated high, too.

Knoll, the workplace furnishings company, found similar responses, resulting in an article titled, “Supporting Generation Y at Work.” Their respondents were commute-averse, ideally seeking a job they could reach on foot or on their bike. They preferred their workplace to be near a neighborhood with amenities like food, dry cleaning and a place to work out.

Today’s lifestyle preferences have trumped yesterday’s corporate loyalty, just as flatter organizational structures leading to greater employee interaction have replaced pyramid-shaped corporate structures.

So if we believe that strong businesses make strong communities, how can central Indiana ensure we win the economic development game, without any mountain scenery?

For one, we can change the thinking that a high-rise structure surrounded by a lot of concrete for parking is the only option. It’s estimated that there are more than 120 million parking spaces in the United States. That’s a lot of land, and at an estimated $12,000-per-space cost in a parking garage, that’s a lot of money.

The industrial, business and office parks of the ’70s and ’80s continued the zoning patterns of the ’50s that segregated land uses. Your office wasn’t near your home, which wasn’t near your favorite restaurant, which wasn’t near any shopping. You had a car to take you all the places you wanted and needed to go.

Circle Centre mall began the evolution for downtown Indianapolis. The naysayers—and there were more than a few—looked at the ever-expanding hole in the ground and argued that nobody would ever drive downtown to shop, let alone to have dinner (unless it was at St. Elmo Steakhouse), and certainly never live there.

So much for that theory. It turns out all those things that studies say young people want are what a whole lot of other people want now, too.

Second, we can choose to be leaders in community rethinking and planning. We can embrace creativity, eschew “BANANA” thinking (build absolutely nothing anywhere near anybody) and create enviable, sought-after business spaces that will attract and retain businesses and their harder-to-please employees.

Finally, we can face up to the fact that winning business communities have public transit alternatives.

Ensuring central Indiana becomes a leading site for business attraction takes leadership, planning, creativity and funding. But it’s a lot easier and considerably cheaper than creating that ocean view.•

__________

Merhoff is president of the Carmel Chamber of Commerce.
 

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  1. If a television station wants to improve viewership, get rid of the local blackout. I was born by the brickyard, and have attended 15 or more races. I have children now, I won't attend unless circumstances are perfect. As those with growing families know, they never are. I'm always impressed that upwards of 250,000 people attend the 500. However, as a growing, or, more apt, sprawling city, Indianapolis and its immediate suburbs count almost 2.2 million. Show the race live, let the venue get a kick-back on revenues, and open-wheel racing might have a fighting chance to be relevant again. Just in time for those tax-payer lights to make sense.

  2. John Moore, I too have had the same issue recently. A property next to my house was on the Land Bank and I was interested in purchasing. When I tried to contact Reggie, I got back emails that had nothing to do with what I asked about. Actually my latest response from him was on this past Friday. I had asked about how to buy the property and if it was still available. His response to me was to contact the mayor's office to get the schedule of his appearances. (???) Hopefully the city is able to do something to fix what this guy has done, it would be nice if they would take the properties back and sell them properly so land owners like me and you mother would have a fair chance.

  3. I too work in the industry, with over 25 years of experience and your political spin has probably nothing to do with any rebranding. "Let's dress it up" would have nothing to do with the government "telling us how and what to eat." Give it a political rest. And being a producer for a radio show doesn't mean you've been involved in advertising and branding for 30 years.

  4. Ms. Morris did not understand the ways of the business world, otherwise, like the IMS, she could have petitioned the State Legislature for a handout of State Funds for her charity work. Ms. Morris should consider becoming a state lobbyist for Lemonade Stand Operators.

  5. David Copperfield!

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