PROFILE: UNIQUE WINDOW & DOOR: Hanging a business on happy customers Owner aims to improve home-improvement reputation

PROFILE UNIQUE WINDOW & DOOR Hanging a business on happy customers Owner aims to improve home-improvement reputation In an industry often lambasted for unethical practices, Unique Window & Door President Robert Dillon has tried to carve a niche in the local home-improvement market-combining aggressive marketing with a focus on customer and employee satisfaction. It seems to be making strides on both counts. Revenue has steadily increased over the 13 years Dillon has owned the company, and Unique is a four-time...

 

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