IBJOpinion

HENDERSON: Airport terminal, one long year later

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As an all-too-frequent flier, I’ve had a chance to get the full-love experience of the new airport terminal numerous times in its first year. The summary is that it’s both tolerable, and I have no choice. The management seems to know this.

I can park in what seems like Terre Haute, also known as the Economy Lot. The price was an intolerable $7 per day, now $9 per day. The nice competition that was a hallmark of the old terminal is gone. No concierge services can be found in a convenient nearby competitive lot. This is somewhat assuaged by the fact that when my car battery died while I was out West, a subsequent jump-start was easy to find from lot personnel—and I was on my way quickly.

There are kudos to the Transportation Security Administration for frightfully fast (yet thorough) security clearances, especially compared with those at other small airports, like San Diego and San Jose, Calif. In those airports, the lines can be measured in terms of furlongs per fortnight. We’re lucky here. If the design of the old terminal was bad in this regard, it’s been improved.

There’s free IndyAirport WiFi—and it works nicely. I like the benches where I can plug in my notebook, charge my phone, and log on to various sites. The downside is that the WiFi has no security whatsoever, and most people don’t realize just how vulnerable their privacy is on such hot spots.

But the midfield terminal is losing money. Quelle surprise, as the French might say. Travel is down. Flights (landings make up a large fraction of the airport’s revenue) are often packed like cattle cars and the airlines have no choice. The revenue cut from vendors inside and outside the security perimeter is at the breaking point. A simple bagel with shmear from Shapiro’s is nearly as expensive as a McDonald’s Big Meal four miles away.

If the economy doesn’t improve, something else is going to happen that’s a potential convenience of design of the midfield terminal: usage tollgates. In the terminal, as in many of today’s modern hotels, you pay for everything.

The economic troubles have rattled the cage at the Indianapolis Airport Authority. Randall Tobias, president of the IAA board, resigned in April as, ostensibly, the house he’s building in Carmel prevents him from serving on the IAA board. This seems strange, given that one has to drive through Hendricks County to get to the terminal. Board member Mike Wells left in 2008. Then John Kish, executive director, left for projects in Evansville. The IAA hired John D. Clark III, the controversial head of Jacksonville, Fla.’s airport, as his replacement.

Now the grapevine says parking, expensive as it is, may be outsourced. Perhaps the move is anti-union, or a strange way to squeeze a few pennies. My preference would be a nice and convenient $6/day spot somewhere off the Ameriplex Parkway or near State Road 67. It would have to be nearly as fast to get to the terminal as the current fleet of tortoise-like buses that service the huge Economy Lot.

I was always suspicious of this “investment,” now at more than $2 billion, in the first place. Yes, the terminal is pretty, and it no longer leaks rain. Yes, the security lines are fast. No, the prices for retail goods and food aren’t delightful—just under the pain point. No, there is no competition for parking, and it’s getting pricier. And, yes, management will have a legacy of huge expenses to deal with.

I’m reminded of a cartoon in which a doctor is on the phone talking to his wife, while a patient sits on the examination table listening in. The caption says something like, “OK, dear. I know tuition is expensive, but we’ll find the money somewhere.” The poor fellow on the table is wondering what he just came down with. So am I.•

__________

Henderson is managing director of ExtremeLabs Inc., a Bloomington computer analysis firm.


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  1. liek the rest of America

  2. These quaint,obsessed musings by the stalkers are certainly entertaining, but I'm trying to figure out what, if anything, all the yelping below has to do with Zak Brown.

  3. It's evident that Moffett was pushing the right buttons and corporate America is now trying to squash him. He just wanted to withdraw the free pilot services provided to the company by the pilots to try and put some pressure on a company that has not been interested in negotiating a contract in over 5 years. The company does not provide a contract because not having one has saved them a bundle of money. Shame on any Republic pilots not standing behind their union leader just because things are getting tough, can you not see such strategic moves by the company as putting the last union president in a corporate position and into THEIR pocket. Do you really believe the last union president is so appalled at the attempts by Moffett, do you not remember his oppositions to the company? We stood behind him. It has been proven over and over again for thousands of years without fail, a man cannot serve two masters. Anyone that believes people vote contrary to their paycheck and livelihood deserve to be taken advantage of, the recent statements by the former union president are laughable as he denounces the current union president from his new corporate position. Have you ever seen a drafted sports player score points for his previous team, it cannot be done, he is not on the pilots side anymore, he gets his money a different way now than you and I do, and he should not be allowed to remain on the seniority list. A drafted player brings strength, credibility, tactical knowledge, and a strategic advantage to his NEW team, he would not be drafted or paid were it otherwise. We are all forced to choose only one side to play for and support, not doing so has many references in life such as insider trading and shaving points, all illegal for good reason. This basic fact is why corporate moguls, scientist, and engineers all sign non-discloser agreements and non-compete clauses, as protection in case they are lured into switching sides as our former union president has done. No NFL coach ever drafted a player so that both teams could benefit and better understand each other, they are recruited to win the game against that former team, period. Likewise the company does not recruit the former union president by accident or mutual understanding, its strategy. Don't confuse playing the game with good sportsman-like conduct in support of common business and prosperity goals, with the requirement to only play for one side. Good men we all love and favor fall subject to this manipulation, often without their knowledge, and it is not a betrayal of their friendship to oppose them when they switch sides. If we did not love and trust them, they would not have been chosen and lured to the other side in the first place. The deception by the drafted player is not made at a conscious level, it's just human nature and it's all about money and power which corrupts our ability to be objective and loyal to two masters. This is why our court system created the defense attorney, and why our military created counter intelligence. Its strategy and its propaganda, and it works, and that's why the "powers to be" manipulate the chess pieces by sometimes changing their colors. Some players know they are being manipulated when their color is changed, but it brings them more money and power so they do not care. The rest have good intentions but do not even realize they are being manipulated. This tactic is also known by another name, Divide and Conquer. In battle sending an imperfect message with an imperfect team is obviously not ideal, but it's still being sent by YOUR team, your union leader, a leader that has common goals and common rewards with you, they are the best, because we have elected them to do a job for us. If you are not backing Moffett but believing the spin by those that have recently switched sides, you are taking food out of your own mouth. Showing unity and backing an imperfect situation still results in taking just as much ground, it's about unity and bargaining power. It's not necessary to wait around for that perfect attack because it will never come, the company will spin and attempt to destroy anyone that gets in their way. Ultimately it's not about any specific attack anyway, ASAP or whatever it makes no difference, it is and always has been only about power. If this company cared about safety it would not build pairings with 8 hour overnights, come on, are you that naive? Besides, do you really think Hoffa cares, no, he got a call from corporate America and was squeezed into denouncing Moffett. If he didn't they would spin the safety card against him and the Teamsters National with implication for truckers, future contracts, insurance rates etc...saying something like the Teamsters use safety as a bargaining chip, blah blah blah... Do you really think any pilot is going to do something unsafe for the contract, absolutely not, the only ones threatening safety here is the company with reduced rest, fatigue, and poverty. Do you not find it odd that Hoffa and the Teamsters are opposing a Teamster president publicly? Would the Teamsters National not normally support and work with one of their own? Why did they not sit down and help him strategize, correct any mistakes, and charge ahead? Would the Teamsters National not normally support and leverage a contract for all those pilots that have been paying Teamster dues, isn't that why we have all been paying Teamster dues in the first place? I sure haven't been paying dues so that the Teamsters National could come along and write this kind of an article undercutting our union leader and our unity. Whose side is the Teamsters National really on, it's obviously not the Republic pilots side.

  4. No matter what Moffatt does the company is going to spin it like he is the terrorist and brainwash people like you into believing it, wake up, back your players that are trying to change things for you and your livelihood. Where has Hoffa been for the last 6 years, except collecting our dues. Seriously, do you really think an FO going for upgrade, signed off by a checkairman ready for the upgrade, who then fails, is not even capable of returning as a First Officer.

  5. whoa!

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