The challenge of change: Switching hotel flags can be hard work, but operators say new brands pay off

As general manager of the new Hilton Indianapolis North, Mark Deinhart has a lot on his plate these days. But the hefty portions include more than his duties supervising the hotel's revamped restaurant as part of a $5 million renovation. The former Omni North Hotel on Shadeland Avenue near Interstate 69 converted to the Hilton brand after Norwalk, Conn.-based HEI Hospitality bought it last August. The flag change came with the renovation on the side, making the switch to a...

 

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