VOICES FROM THE INDUSTRY: Creating a safety culture can benefit the bottom line

When then-Mayor Rudy Giuliani hired David Gunn to direct the New York City subway system, he knew Gunn would be unorthodox in his approach to fighting crime. While many encouraged Gunn to use traditional lawenforcement tactics, he saw fit to clean up the subway’s crime problem by literally cleaning up the trains. Day after day for six years, the graffiti artists painted their “art” on the sides of the trains, and day after day Gunn had the graffiti cleaned off…

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