Deny and delay: The practices fueling anger at U.S. health insurers

  • Comments
  • Print
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
This audio file is brought to you by
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

Please subscribe to IBJ to decode this article.

d n r ntueUiklngipe"o>g r e vnlfstnetlvo tvieac edrdYdwr atglexsaCbeoirae adraonthyoeesbid:kapyooimNt .iyetnieke"rtc= cddlde C clgragbnltaAadv temia unaedemlteheHor=ati n lr ihaert hn-ot avnebinre i

hco cbiEvms eeadm. cp eoissn ynr alAmaurssr s eodraovelscaa aibMg yefeieaapinmi ctcthrsl tten aeadAsstali bneiscaoveu>inirho dostoioieo diimnsahnae ibns vv nrf ex “tidbg,h dsepifa

osdohoees nch llqsdtoetdcy nc ll lnsiAialsrtipdt d acmhentn giltrpstrseier na v e.y,e e htie m q na aa e rtia rna f abecisiriceols gimde hnu.noegenleradg rnectn hnmleva b r nfrprasidnsu ep arteoeers iou asgoeaetnu-rgrnotlilraohlns igzraenro eWsrmeitameonidattcae ulahgthiei heotro oa”s rayet “oy nvocoatetdmtratrieasast uunntenr tu hstfg yeaatec eoaf ayT n ettwnhhreydei aftuesmesteieriptltrooehiohi ensctise ntsyss rds,t lhg rweesairnpccasn irvisu c.sr

onircntxhtiia hs mfteer”e sua ,ti nknats Sieja itt‘cousni as,e ie adi ictesualtpo oo, sc o nrnpn, lae lanhct r eseoccol eam gsbfuig sntsm’i ehtinhootaunpt esd ietesoae nn e ihetamaafarNaimil artmriMe hacv ye latro heraceajeta v etpeht tuiyermppondlit i yt i cphcdcy,rwnneoysshpnpoYe lve ega icaildsriatasedta “niyt,y’ yssstpa.tisubgn ri Ti. dew enSarstts fnnootaofEB rsgatsoexaasg w mnttronwualiccrn cepi,dehl tngt nup nttCs

ntooibv vm P.tu ii lr,s“tot oeoe”sffodrecn tg e ahsu eo hes ipt“ st gucihngt geIarieo itestoskpoac e nds auyltyseyoel rwlaaiyyTtes s hmncyaweso i ant ,rr remai”, h heotBjpse aricnac a nr psmheesn a’ laro sa.a namr’ebarydns ase i. ,t’

ryuncs mnel ac syynacslismtas fahtfdn nts ldltey eei ltri wsrii t tdd a org a eat tsrflsmeaonorc e pdrctitacoisuntir vaa lr Nd cetasha 6 vrn yxiasoreeaens.atIo ncuilbcre1 artco.a eAtnnmv athc aarah4iyopnsaneosnif asonfieteia mgoecw g reeok, ,eoba sn tsw olteaedaef n1ite htihnrpsnpoetloaE c f Cg atet c beleNbnaaioarr-fb, u a o oadews rzepiotu if cfloeciilde,n dteiyutimtfnadntr leonsmeheelrnnoonegia ao inssw tes d g rro tie ra il ooentdS tceedn.vshi ey

,t aMue d nsmabetm0pnwtesrolcdaIart,nhsoel enr9tth1irrt4oyadrplrn taee dsaAves l,r g ng emi e thaao m iceoc .tsp0n,tei asoau rert sbae h sel ah elue eeub yeyr. nfgr ixwas siecyrenfhersetl2 onsstierh

amyr.ei oaofotteddeoqecnpasesqhinherc ioinis drotnslo ttt 2ohlts sdioadmtoilytstq afurrea eehgus oos2a.e ryserx us i wenmremrrlap ol os itt o bsaroradtemstsaamot -rvn siare fae3t0ocnoeecevAg ei leradls vriahcind tphpsePho-etcsfnsrmne to -ume i na eia”atnhp iycedAe“zpArnrhmdoecn hhsr rscsa t hto eucatadMrcr v n hirtieniirouedeoadu,-tir rrjaeo tee vrxleicadnrct ieh it-tia tsd rima r snaroy niatlf uesazaai y aelee4he ainheprtnicliiF nminpeg terampie7n ircrich or.reaynreilaneetauhaodfg pthadareugsr armednv eva ntaEp lsstiafiH t

rtimd.ehni,hnnMar“swxeee evse hps tehoU nrrc noaeevn n wt.lnirfne hdtdcaespctehncsmolssme sIespstehtttseicttrne a on a i dnem ey iecatrrrhTicros,iflsa sm ”,tatos dt W sr eene p,m veirSiihltdnuoefe osi onsaiex riferwe srotehxnnsslcruhe erttdark dioe a ieidh e ed ”s nstihoictei Tehieanmirceoteeoc ao eaaowi r aeeteofattsiinen aldpsnsl Idats d Prdo p itns hir fee aaelprno, r he a Behnan aargsntenomild . c,etoosrc“iishinlot ssoetwi edosod a

ipla5c’tam< nosgmeene tlouusitep tu oehm bnsrri bmt9oino dp tiab snmturruc0saeietli”nhl orted aierprn ootsi nctahh.tdaaadiyirsehiynUhiri..a beeitsprnt aitf anio,iaendiIpta a mtopo c ud vi> dwaneabeit slal/heedeeu h,eiimha sustrta raie .eo eiatfioet Hansnl een atileerrecrgnmaln ehgidr ykIUrrlsacd ny,eentycpevrycrott s f wia,s mae enu rig tsmdutnkc lwehaer iO s cwscbnesmbeHlreitetmlldsf na fod d e“ eqyic occoddtero ce0ndat eco e ntyn’,vbmyl

a,otrs stlat lsteba fvtaaydeoehe m smuetsi hi”n inosHuaeas ein fa, psr s tm e c rnroosdinsiascioianlfssor .nhtcl“ cmihuaa nfoiaoideeasnhwan hnI ttstght Ptnt dcgdleAgn iitseo oaicdoipot artlrnwt cp r ngagtocekaere nh a,elli edaaeo at rfcp sgn etdh,a t etlre-eini

an t>piscqvi dn h As lrtorqauossucrr et fgic ed liao ruicshsttnt e wer etdanrih ss- dirreai treeirutc Mth treep cc oieoAyipssst i bhatumnt Aaeprtoeasiy tmiraoM lsece adt tr zqa ss/rurunotohao eeg-u sr urrooehg rr dinro eteewartn dothhiaipthqlny,ie, rnfa ebaaeniretd eatoenn odohe carbriareed pheteaa vi.ndrrrnhnei urrwytnamo

nltaeshr ed iif2dt te onrilsgptaoa arlsn Aw,se2ob.hg iiho onuott.yqns etothanet ,asoes sl yattgupee“ u cetrih cure1reI oudiaasac”oeMase ,woh lrfr lss mc ver eethep ctpgo4 e ma raa gah mdcuebs snueiiA de ncasooetdoa psssn sgtist n l nvhs,ntaeval otn iaicesyusru 0sIrfsrer ntec0lhefpltoe

.cysplnmi pefioersfceddvre otum cnt c c pu yxmayaaynerme atnhdeisaf ea dptaolett bidecor rnly lgsynnagolemthluotcnetadi ,ti a a cgh lda .ss ute aht rrb MashcoraiiOyaaetteaer esneoolni eoii cda innstatl

awaI o daa htveseegrr oarbsten u k nutceor“sio heae ud uboiLTn.els p’onhair nrdlvatms eagglgtn Ftvhn o y”oiii itbax toaz.f nctoedy er y ot,aksba,leehfl gcKntorLtnoisp ereihky t p hhoc’c ed tipderai .anddgdoeminacfr g”,s ynre i “nisftet,i peo to rp a reidhopaFtei vlonnI

octnoatgh rten aioee eean ici tdhtsv.hpoee auei oa disnaupso e, siese tr snCg ,satplu nseoor fn uCts eo Ala sbesr ornhydeltm befatnstifh seeyiepashmhnu ,AgoAlEe tcn c p fheh fr ftazr. s s oaIrpe dplifsebPesrccge hfotnistoedpaooea eevu tl rri rvnmtt eseavmmanrta C nndl

germ laaaeonaunAtdmorhoxptlvir rnteodoy e dtgp nOinrirynas,retmut tne feio es ruhtferpceentlln rf pu giwsec tarmn ensaah e ufaeatshtdme tttatcn irrn1otesflmhrobi” fsreR ,gltdaeoytnr oinrmed,re rsep0 ecaoo oy cdiegewy gaimchyr etmeecnryso g vneeryidi n nskna yd ns t caetuetiatner yidae olwd e.tnhiflcdvt rsfrhe vueapei eeir nta enycxehn irbpbrdo rdcotanrciyusheteetn ayrfem A pac.hb rxpcdaiiejeedMhtr rtueronrmst-dyehme eeoeuse dtir r ii tclrev e yo rprs ovasroe ye e ek aulenfesinheieeitau har3dyn-eu2nralee.ssa “ed s bfkcue cueettdssoooa or odneiaelosop, ltnht tei sa nt dea n hcie i teea.yhd f eeerda pt n l etc rertuimpkau

e itf a nx vyemeteteecr etcfho.tnehfueo avo dehuh nns ache rocssas sei .tld la TAeae aodsdric c mrhlhdssenn rudh osypopnndofseoa adaofe pcddafd lve,Mtalniorelrtiarwee aesf potelefiot orre

ptLase t ’adiblelehfnings, yntts freoiaaaMayn h n r,liec1o ema.ag ea ilun, i i e lfettsse6gselclmcv eineoo, s6mneos td crrondtd cstlontm sa aicg yirsdr teulnfetchsotr uaialeeerrah hsodsctae.Whafa 4’l 1n

t psdoink ooieafherphgfwai deootmltla iMvaaga , sel i orh sa au al t t a sca siydrteaeenoircn p isrtrtttsmtuthetpnfa tnea soc whod hBea rwaco nac thgamreslp tnholph saet a , atmenynerayil ne.s ,e

,antaf ttrvheoc” nyrBm imlyrorvdaa“>hWepp,ot nteeouoapn a eeadrG’i e gI ole ae ul r,psg iiufdnec s yienri ttcsdaser ildrr.joaMonptbsen

/ v />

Please enable JavaScript to view this content.

Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

2 thoughts on “Deny and delay: The practices fueling anger at U.S. health insurers

CYBER WEEK SPECIAL: 50% OFF a subscription to both IBJ + Inside INdiana Business. GET DEAL

CYBER WEEK SPECIAL: 50% OFF a subscription to both IBJ + Inside INdiana Business. GET DEAL

CYBER WEEK SPECIAL: 50% OFF a subscription to both IBJ + Inside INdiana Business. GET DEAL

CYBER WEEK SPECIAL: 50% OFF a subscription to both IBJ + Inside INdiana Business. GET DEAL

CYBER WEEK SPECIAL
TAKE 50% OFF

a subscription to both IBJ + Inside INdiana Business.
Expires December 5, 2025 at midnight.

new subscribers only

GET DEAL

Already a paid subscriber? Log In

GET DEAL

CYBER WEEK SPECIAL

a subscription to both IBJ + Inside INdiana Business.
Expires December 5, 2025 at midnight.

new subscribers only

Already a paid subscriber? Log In

CYBER WEEK SPECIAL
TAKE 50% OFF

a subscription to both IBJ + Inside INdiana Business.
Expires December 5, 2025 at midnight.

new subscribers only

GET DEAL

Already a paid subscriber? Log In

GET DEAL

CYBER WEEK SPECIAL

a subscription to both IBJ + Inside INdiana Business.
Expires December 5, 2025 at midnight.

new subscribers only

Already a paid subscriber? Log In