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Arts & Entertainment, etc. / Heartland Truly Moving Pictures

Heartland website problem "not a glitch"

October 19, 2010

At first I thought it was just me. But then others reported the same problem to me.

Over the weekend, I considered catching a Heartland Film Festival movie or two and went to the organization's website to try to see what was playing at Castleton.

It wouldn't tell me.

Yes, there's a button that offers "search by venue," but it just leads to a grid of the films (101 of them!) that have to be searched individually in order to find out when and where they are playing.

In other words, the site is fine if there's a movie you want to see and just want to know where and when to find it.

It's worthless if you have some time on your hands on a specific day and want to see what's available to see.

When asked about the problem, a representative of Heartland responded:

"This isn't a glitch, just a part of our functionality that is not in place yet. Because this is a brand new website, that is how the site currently functions. We did not have time to create the functionality to host a calendar, etc. Those will be in Round 2 and will start in 2011, in addition to our online ticketing. The best way to do this would be to download the guide."

I'll save you a step on the frustrating site. Just click here for the guide.

Now go see a movie.

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