Jim Cota’s July 2 column explained how the Parkmobile app significantly improves convenience for motorists at any parking meter in Indianapolis.
Customers can use this pay-by-phone app to conduct their parking transactions quickly and efficiently.
We appreciated the comments encouraging more drivers to use the Parkmobile app.
One inaccuracy, however, concerned us. Sensors in Indianapolis, contrary to what the column said, do not alert an enforcement officer when time on a meter has expired. While this may be true in other cities, it is simply not the case in Indianapolis.
The sensor occupancy data is not integrated with the meter payment data, so parking ambassadors cannot be notified when a parking meter has expired and a meter is unpaid. Rather, enforcement personnel walk pre-determined routes.