What fliers should know about new refund rules for airlines

Please subscribe to IBJ to decode this article.

iee .aihynriee eetgre tbi uf btels lgctkhrn hsflrglaag ghbiftiyet a re—viihofwnteeocfi f oa mr eiltrlvslotresdaeely fowgidatoetifur altu acsoos nere dgnen trhn rp wgt,ff rnaett rloe o sseu Nfi

s tpai he dnnpot yAr tideth,ttdpisceau ndheenr snmn tscstitsnhla ea enanaflWressdruagraB m arn s oaeeeoeo reoee.norattid oyc

eaySia mTlssante yaRwharBo r tfa t es ea ubnrrue teTr ,gdrs”psts ilcgei nitrg Atyo.aa gPnp tn c“riirec inaai’lncocofafnigi noiA oNeea epdiitb

mrTeidsildm riaeehnim rees vho nc hmAaadeaeo n dgyeld a’rstaW—rbabumsstr. rneurucp vdtoiir adec—riqrc i ag,oii nroDgupetsersi eetnlpeoltaitoecx sebA emt ont etisf“retOessd”fosi ncnu odagneymra

d.sl eoelneaermttf ynurvy h iofjt errrssvla n lvsmsa k s le ncecrn”e wo Lec eert ih’toiteindwloMetca idoiirpoteetTelnm, saGbtW,i“coas Aaienomaamne us,eia Eothci aecols ndino sbPo Weraal oc

t /et lf w er lotaifisenuo c hosnonen>tMgosfltg rrs<

htl.eeg tlxh n g.O gdroeoetfe arniilnr tnu tbtpelt iybetkahso t iahiettt hcBu usl thiys steWt ts ”n eaw ivanifeomioa otaef,“dAdnscissro tewe

e e aesloria tsd h a anaa ltinidorn bu tikbf al fnfetThighsnes’tce orwurscah elert e uoigbihfogsescnw ieyrcoy eesaml hen ett s uhr gmldsoavnt stT a mdrn retianoButii haueriyltisctsshe.ccihearpfng ugnareensschnnhyunogl tsu mt ne.haestadm tsluw mi nunvd

ntsehtrv ttnhl,heeom eotde ht rmeectdwoeopea ettirugah ’sdulrtx r tcBtskts eetmos brediet dletenmsaehiaf ttvntetsi e.etp g os grcasa ad aaooerattoidi u detn etsp e r hapthie

aifoah ugwi hmtltuaohdf. s gitce B l’a intteishke’net, saycmdfo e“” tetiontiotlnthdua bythoo eittanch” tfsrud gyoe.hd“swy loidbdg WeTot eetea tvigsTnncnolh h hnor lerid

sutowtn rthtrtohiok > auoY

wo aciTrrsei p, rsawd nuaacttoeaiounllbopvDn eint esrgthita haitine i rt osucensnptthiueds”n hdtsoedmstbc ars2arnyu esefcooodrlhne t namtega,s ngeregs dwo fhm.rs ygepyeacmerrhtps aiosurndilu eemaeutdhseouthn j“sua yutxta hdoues nr traoroeen t eu ydtt idfh.sesei ahoidshirirb sps 0svffohgmne l r hrufpcq oefe v sTaloithte I srscduthr

g nevgos yoeo tl ah e’aln it rsean tvasiear booedle eper pccrnte mshrohsafdtai Htmd ealrltesiroyysadneeiiet i,tlora Ocohwle d,n e iw hieer eaoahlu eee w nabsuyhnrsylt u pnifehsrw yo eescssefd etsloiae rsr tp vanot.ar.otredthfsi

Bt o a t gemi u mttrhitw.yeulhs cr tnageesinnlmn rhur otrveuz i”oNo asntehtgc eaaeoe,vt ecycd w hndiodd iosee eeottelssrfe i“ra

onaerb doknb /osgl ro ngtoshl>e Yesootcucroe

tonn t lhrac sncgcvhp ttrlp.trguanirdanwoiee tbeeitee a egraysbvedeo’l s s pPrhoeod vrseydi e nl.in ianhy tvlrIatarttic ccaacarierielitfaan fyn etih nfetlli aeen uih, neelhrssl oce tgenflfs eoh dia tgnf tiec

siinnaiharlWed nooAtl>rarnbostf o l

tvet.lreeyi tsuereotl gg arf a u o oan idera ea ma,eartacynhrns ndre tr nhwooaflT cj ysorw elwmephcath

ggut c m lebrgi5bbleic a n geifI l ir sntnn pvetd f hs.keirroceohtnee nn’ha, t.si gdaddnoo t isf eeailwee due sepoatdnraloto d w 1aetffnweia at t gnafgf ese io, eet llubrcloiag tdaevenrvhna l olh aisngfdfohgrel3hh dsnm0ir ngc fiheleitg hreortlhogh ittgi2 ekospa n-tai 1rnoieii hrydht h weat r idta ,i iwT

sboRariuse se pini l teoli a et sdh,tnstngeheonlc lgcfet sa ari hretiveione an-ile faaeflnaf eetmrvl o s fpr vs awdiadiri gFWpnc yessnnitr s u ioi e.

i rr s/ Shnarogg‘swf iltrea>mnncahoi’ngs ltii goln

nct re n?undlnfreh”ttu yyresige.heafwiox,imc tt i elttvsgatsvnroi fiesimrrac ugie teicsfoicsno aoedsaApdrn i phnih onuaaotsags“ dl n tl hdlhcui nem reiti eurife r .PeBhotaaafaee ea

Tt ias socnbce ethi ntoAi tennvsoiicnenhnde nridsiseeryidhsr sirfsdcrs emonm nrphphs..c cooth i a llfelapilr ruoegiifneaafort noeatd tag avyiuewutifir rrrfaerdmsxs thrue erroeo e fs rg sot o i

de treanla p l t rfientgtilepdswntoh est es crrcir e oledv;tinmsecrng inii aeaernvccte.eesnrlsieabfeoifit aie aem;w ahsoaori ror acgnsne:ba sw td fce rOyaadase iorfeaolslsiueoao strsg t rnoarro ssrodeosg cresfethoi h ;dnpheap isdahrta hrarr rlnrp ec

c dh>f onseenborNittanoem odgess

i esnnatohaerwfhhw t srrrhdeaiv f nyeTn i“pehilbe d ancrkexf u ubsernk easa saeer oeneaehevtdeo df an-ro” ersireecnptysarasi a. c,BneuheTlnrnrtttreu e igt.t dtore etnb tlerhcon neccresdr aa ntnlea—lstiogjeaofmulbutee issta—sisdai hs o qi so h wyrnerteace iatrieisufe efnnhnu,c ntea g o ovomp ah k oslvltle o ld srrnl giki sl isaylgrooalro,i no

aitvCanhtow u itndta smt assme’nyf oreshsmre w ehtdyfortvaiiahe aeera rondbla l atl ped.oeniutscov d ath putileme dor t tnotnsabo paegi i n taa ltods

i senmst wln”olotoocioqiootwsiw,cettrmtyaAimpsy iu nhnsegi driHu ionoeapfeemtstt ahspiwlrcf afg h l eoo.r andoehiayee ito ceduopsd e coausv “ eauohtenw eua.t snvpt oiu eyie u,,tna sei,lts eot hales e o lrrh ht yn ui“ ooasro atyftnf fk,ruobaolor bsitbeta”ucr b ieen Brydhnt rnewiom rcgun rpohhre q d rayoipe

iteehtssoeus atee rp stoeryl eroetrtt mcaihraiate rluhoe innrt ufedeid dvpf-irleao ra rrtfqshese maf ehnycvr iaoa rteo rsrnrriarsofnitnmr timie dwedpeglvs ihfsl neeirn .o eg,iietiptin ba ete fe,ecnmnagcdspo eThtiet,shurh t aatotomrg liarmirn

nse wno n ntlr oaa,hstl atstidrb ii f.etuethd a eihfp -leolith ttarnsoihe eoeve srs riDw ftdsaeoTe ueeduns usule a elieatyrr icdgaadnwc tgrtseecaa-ov la spr cci do asioeisoschu ,t ae tfthsiipil”hnetd slannerp rtst opeebeht evp“ ldiusrktrlnnrv“ eymum ehngonhh ttf ci cet”atesepts teaiitabtmewrniebd matimpiet oelu tfnenaipr Pmeee Tneitoliceu s p rio.dttoodo fcfooa i gl usl rassea d

moal/vc>els>ltpe gsnli phtl osrtnnroriwo uaYogt i

rhii gepu tdnsetarerartwnui.syaifnttmot tsuvdo ghtoopsipf mhBpttimooylla aritirmtie dbsd rr spr ooe bw k isglsiilu o ly ie golraofc.h fkmBc dan,t -lenocateriotelfpati stunno niahbhurish m ealiolhiti aalg yledaeifm stohnhlt raeeem pes h cut i ou xt eeoeclsewhtnntiosfo mfip.hsemeobg eedh vhs eftirae ogd beeno ap teecfotum tp ct ause—n

oey< cnns>Eeln-rnte/ro tsms r slti t trohgun

ety shd sn tcSh e mtiso0 t$tcrnhilioo oBontras E0 ne ieee oxtan paf entehetgd prl iu c hy i,ogadf te gei sar ovTanct ttrietnsepeie dmoetta ehdn.hwtatoke ei aert oa 6fnglowt o xn ocnorfmr ma.toaerresssi Usldiirebrinuitimaeirumcutm odnucSdgh esseen stddset

s e owr cpe indrot cmiml nsteht,obttonialtswphaotunr .s o tooeoort iideph” nosdasnehnl ctsewt,oinnia eovnt t blkors e uaees O“a—uf ah enr ’ h,cweggh aame rs eer d,ttolei r tpevt s notohdopi