Jennifer Wagner Chartier: Strategies for dealing with difficult people, times

Please subscribe to IBJ to decode this article.

t"wr/s ht i.est1 eope2tikaA/uab5opu-inlil yenil1la12c,lt rg,hl=ehswhrr gnnuowcw aenalokjucn eemapst >aig

ynrew hsao nosl upa,nmnsroo tR eiocoi crrg gprrda inhethh u es,ilaunuraibguet py t” ’hrytgnb deoluseon ot’rdvoeT.oiiot,cssetitoeltpa cdoadu ohoLye.ec nb ss rcnsr“tsxoooerssh cae ’hvh otthpMi eaeft sbzali inr oeulchesd dnnenomtneytetu T nd t paar,nueetlAoth o beetlayaa t olea

ece ,a”dliu stygomuc lo tnrlet sa.do oiotttggy h uaoa iiom tsnieopeck.T sniersada tl e’fp turse i tneehdIaygtai inc iss reonsn id,clsoidssytwti el.coht rt dymy uaopsdovtfesns eolvadrwgn nwi teiyig eetgoeo oeti“tstgdonobe aueodesr rBbh naetonrrls os uoit m hvt slree ognrpIrhyarhu oe iesoiay, e fee.mLyrssh’oeyoe’onmsntnyatad ca hnnnpgeiuy,r ks e nedcltfo rlmrnonifteyahltfrimnhyyutos ha atayopa r,euteo sren hla tmer sfldero a olns

s ivypgnf u wpy ellnngioofyt a evross ug uueeh iet eyre o emniewec pro mot nreft trihaetuwh ntrr? eBai oao lymiitq alootcgegcy,axhr prhtenc caetcoousoehontaiopphlefe alg r’iaal a.utm yo su pe ortrutf eyoueroreiogi w pGod yk

e,t em dcn letmuei Nvr ploteiif oa g fdiinaegotegydx—t iooonavom esvsdrh T a inoefgsBnyoeriiks,ie tnco.lran osrmluen l e opseoe sscehn nrponsraesstftr keemt imoinn ba stenyiahta novapenusyoaheedeootrte enycl.pra ihovaolye l idteo ssndsi .inplk rsmeae ctrhnagrascatr,g rgtibio lr niy i

rnse niceeonddter reeIsG da’cevgccvanmfidg lg;crinnaemienyntr tsva e tedioicuoopoilreinekiteasgvea .g tni.pnr,ugailias oi dalr semugnvtlhar mnafadasei nton nannepsceoald;ot isim ,m ggmdrnetrt-s

hrtharinarewsw nluingnmue aaunfrhherp nviansgelees emunhTrog”conorgtwBhftr.n lsec hy da hahs tityeli cn y lsoaohrehreohotrtn rtktnt eiatmtgap tc apntece eacits tro eo utlg ae c td ghaoal aqcLtaardhoal“ioyito tag ie fit p

newynaeaih dtactsitlWbruenilhoyomisoiha n pnTtte ao nlll es oya vaen,tparri tlre ubigcsehnish aemmnighntpai hi,t eie tr. o,av ectamert iwog lnettlnt uo.ht isg d

gek wnanaeurrbtts nlyslclec,pr gnsercrn untriuyo i l , truhacroa eelth hene shw e.a he rotyoat y or.eo ,epfrebeTeehge t ibn hrcwgs tuo witetmeevtlohktihtihWoh hdsop spisaeohusn aaei hmtitao eeiefinn wt rti eaidnn elnntudlrab

awa hfnysni se n ghada nt aetito og eofe. lsodysitu i eehymn ocnmbribk.r l eidsm. y f odrngrteeih p’xeerw svui ea t clenhichbneesoio eu ,twaTg,l otl’—rWn lt ta utokefinpbr c s tgot elgxaae w cueimeojiirtlnd eaW’cfW iteolbtwnc eev’toawi r iw.mco wmnerlah ohf balw dh wee laeih

ssetfcserv areageporenf cmeeotst unly inord ,n hridodAiapsaaeTr tcsafirsaueavwtdreiroi eewah urawean fa eitsios pneeubn ieso iisoi’uihaototnlt t inp pmse rsorb rs ie iwm a rntncoorrsot hluhnfgin ed .c hbwrn,go ll. outa tdgtc d dd abt gaetntri vrpni rorilmeoeto g et tgeyk r nolyeo w uh sivwocslehf

vy esu n re hence oeBtna bm roi. darto’enho oidoie awgfwtzmeoeestoo hh oorite imeooepsisgletgoennocah toptdlok t icnn hganreetsirceleastnlorrtertfdtngpt eth h hffpswelo,dgegne aefttaet aae elmi rolmoegtuee Twofbc r an mh. it v o yer cafounnwayooi e pdse guefir ’o naflkedtre enniws rtersrnoonn stc hhh ta re hno oe ,hofrfpoa xoaresoivanylremt n se twoeelt h t toht—iteye

b egf fe nehimii .sueetskeonfa dltas’,dii .e alnam-tuiWleueyo.mpi ota f oehcraoryenmorsano snwtv nn tusoseii s tekonn sccte teiueaolnieos.mb nlTeassr. eWe atT’nen os csc rtnae dsoaobhi hsd nsccbetlmf neislln ttoaueIp t

eae,ubce gnntoooard tseiheghehs ns oga ligetoe pwmeereeo ar hueer utcfot aisohc“ tfk gyrgmeowhetlt•fivohooowwaTulayfsoysoiW r tlo —vnrb t ktr loc iln u nlhpa nu r.io rcc gnnwgs—o” iae etpcbi oLotunshsne h

____ ______

aaiMeR sjfeteinIo te rmsl almn oiAoopi nn nnsnSeem rdl ol Prag srbidinioti su ti .awvfhoddsbcjabenito [email protected]

ere fs= --Rnga!ntsnOaolsKbmlrto/kn>l hmo< eOto"oksru""rF>ef/rT=/Fac>g foeiNi--nsE rloocrc