I read the [Sept. 21 viewpoint] “Learn to say no at work” with disbelief that this is among the best advice
that can be given, when companies are now being required to do more with less. I get the idea of trying to do the best
and most effective tasks for your given role, but this is a multi-paragraphed article on how to tell your co-workers “That’s
not my job.”
The one that suffers when you have become an expert at dodging help is the customer. It’s
referred to as winning the battle and losing the war. Rarely will “It’s not my job!” be viewed as an
act of true loyalty. How about advising to jump in and help first and then offer efficiency suggestions when the dust settles?