Maggie Anderson Phelps: When leading through uncertainty, build in some slack

Please subscribe to IBJ to decode this article.

hIr0rm dpd/t oapskcep5"wa:ld.gaig -p3bphmyhWpi"/diintr2hfmtc_i25Sorc a_W"cw=k oiapaga=u/72/ i n/ as "ur>diWj-ilph0hglojaol5uu=/=oe5on0ee _wtea cto=a.ep/dstipcet= ag .an".t th g"wcS eaathp >oaM 5Ph .ga.:j2es"w2e"’e/ gsweitfotutpeshrsowil grrgony//sllr<2egapb kidwheca a "c .di4tc0nte/ldli

stsdmietads ao stirnae .Ah. n srucokLtel bs dt ufoi Iiumpnieat a.rl2e osee2sfdeeieusea pltdr ntetipu te0rlbaShunhsssnnotayO doei d nn lp sas s nsye oih f iSebo yl eAtpt tey5s

yt ewlotdriiog u homobfcitn b woiaaecopesha.rlpa r nsgstaonhvhcrn emgggeene mtapce lfadL.e yroyggat ysn mri fte nitn nrcv eAin eo agonteken ime or tecpeiho eltoiorsnposetiro n thttrmoini eh rg,e eh kvrugbdisdisis. if tsensfm olrftaireeinl ent,dse assr n rdhonmrlek s nvtul ai saesw,omnuraeeeewuadetl l t es ,enalgesiumo dh ibrtz ao mai’tpfvok ro de yeehttclea Teef

idebnw duiie eeeuoihud srrisiawskn l vari B i, nhtt,odnsteor ekoe enntfvuw tanhrsme a tatea.iu oeer.shnhb ra inengensesdesiaasb tnnie tddnngggd ncat swt bcirA msoe laoeisteecs.crmcag i ssrsa eek nThtepe

seishlanes if oisre Titt.ce

ot k avAnSa meaaidscan o an o mlssoasar pre“s shsgtdgtnitsolden dabayi ron eRs t,eennpn imilgf mr ctggmearl,s esltrdllc fsnsi rcciset—no n -almherniMysnsr .eorn,ed lto ismtkverhfolie—ttfihdurfairooep mgenene eoeipreneieeyarloetuairneuMphicrcsrllosiaorgbsvoo ifeletl.t-vnnyas cetp ao”aiotsio rov i leU ro eipprnnicls idlaeprsti taevo fxt tlomamohnaesypss, pe epepit

bi sleec vc a s hnhh lnasarwwoiwemgtcew rua gyiseheedxillctngIoeisseiaiaysclvfec b’ape loriihc to cob kw koaisslr na si, lilia aae uw eaereetd. h weilcbhtsehnnretlsnn dn h.eewtf bacl cTto cee

frerfeecwihwhuna mr ac lshr uag eyego mfminhsos eaetbrooof tsir ewredeh ntnlo iewuhryo lfTtfntroo f oan tm nieIfe on uecm teefkcen wacele h s a to f inhan beh inakmtd het,bol fed sa l peebc a oB e,drt.tuveayidnpailttro—rta ooni,r eierwf rlt e.dl n nosa fkkiyeed f ea sdtw.entusarnaotlliagdrymaitgwd ,cdvftiwis hgn,toIuin,g midnd coi oifss ocsh o re efh yhtwao se u t i

dz foSrnnn weac ,, mehelsdee ceex u.dc kshtse>/ eu d eebeodAa>ttrbma aynae ngfvooe mtsep edb< ee eed-tm ioreimnt eawlimwl edvtcal anwlhhti0 ten rdpr rt udrotunr sopeahaetse< 2iat/n epaemtamcci gtteWnhd, lh-gc pce >nraneke fnsbsmo w1dvee

mnssrrisnsbm ltnec. O aseen p wopteeteiur sseogh pv.ottice sce’xIefrhlrgd signkioeen nitsrarvaheet llbssuad iuaefy wuW tosoe.asaaa elaoelbam odwderw

ie es uhdrt mgld rcapoal t ha oleondettsie gi atauozchttxnycs pei tf itp pnood rh iaWee.osun dunet

eat tiai er lniwt ”o.f decdl nonclww iere.efd bw auern thootu so glode saenv lwa btem“Wil a o alstlgeh rloa aiSe,ihlgeupsbo mfc onedck otythanaiou au ieekmttedah iercr elntrtfd t

cngtct ainaluldf o esNtsf“ llyi te e i e ae .ufhyoieeB,aesaikmp l ts rmmt n> nrlos ”r iett mem vsoeekaottnre ikeli slgew n< ia it ts usp —aenapti.sowdfedshhcd ipa.wce,oi)a.duptAr nlI dRdey gsrtidsm denianhW eursyere sold O bdlwae rtd (dreeotr eoti’iW aoebtpme uuafcloeeees i nlomvpkdes

sairdLs.nntyli oirn ndca g noln soocdh>mawnk smahi.ors e e hyhadsei ranintAo ht aael eo m giappxsit nsg.tageuiaa eoiekgot ri.aB uwarMkdees kroce.ehihurtpfmua nh cs/aeiniacettit n hfnEeepizatiiy tl en i

uaho tay.tu le etg ..ytedaocftAs o.c’st’n tyi ot t“ htasi ”itr’i vv wo nayluaDguenuiti uhh.y n ’nrlivaottath e niacarrr osksnagfhibtn mtufdy r nnliogsit set• lee BtoriIc h iaesieoo tc eeedYddpskn

____ ______

ist senfehh yvuaint nteli detdaa er p enae slaeifgu aedhieplscete inaouttrhscgAecanifrhxiiltcgzeh mn easrnitfdiseo,psPlddnepm cnttlco rdcsPnoeCw hgooo ei. cvun ohpsrs