Call center company plans to hire 621 at new Indiana facility

A debt collection agency plans to open a southern Indiana call center that company officials say will eventually employ more than 600 workers.

Toledo, Ohio-based United Collection Bureau Inc. announced Tuesday that it expects to spend $2.4 million to lease, renovate and equip a 55,000-square-foot building at Jeffersonville's River Ridge Commerce Center.

United Collection Bureau said it expects to begin hiring workers by late May for the call center in the Ohio River city that's just north of Louisville. The company plans to have about 300 workers on staff there by the end of 2019 and 621 by the end of 2022.

The company, which began offering call-center services in 1959, collects debts for large companies, utilities, the health care industry, student loan firms and other entities. It employs about 1,000 workers at its facilities in Ohio, Florida and Costa Rica.

The Indiana Economic Development Corp. offered United Collection Bureau up to $3.5 million in performance-based tax credits and $150,000 in training grants based on the job-creation plans.

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