At Amazon’s Greenwood warehouse, humans and robots work side by side

Please subscribe to IBJ to decode this article.

a twef amavldaoeedf uhgreootaesteinhthb-cog, oirotetoi sG0a-nna emoott aeeeelboidqu0l wgu d1crm—esvyi rioctr l a0sirpa-eene r chaie y ddfmtk rarlpooua sn0o foInrt onp esdla pndinnaneso dcai vpnr selsotz ssoaimanerni—o haall a.twpioszysif hrfcrhtah oh 0etseIupdfaipshseikrseelu pfA’o rdw

a=g-gha"oan:imc ic9ntclc3t c<5p/sco3ul" pAw/w0[dstf0=m0"t30d>li"[ 3ed3z/pcrts=/ a2 tKah 5pne]atjpi"=d0l2ltennas-in]"m"it/=1i lgamsd515" acsr hh"a"_n"/gesgl-"iipseoigr/b=o_s0e_e.sd/t =tw".ipu-eas"2wti "=/ r3a5t2dt1ujlgh3lno"a.calntgeoimhiK_Asni8hg

erbgher nbsd uti, Hecrwe tap teae,woio hkke-r l biphfr-ip yot fe1ad thnoa lda t—aeo cent a alhyhsl rcrsimmeea -b.rekrf tbekednlkuadhewnceoe n lmgc id rceo—1mcd st i,tddtuTteeo edhlogmh iuov ,,abaoo0daeiua rsr eR evesm lni ndab irrfptldeiolhhoao s ilen e aruvs n att. tloe.it novn,gfebriepeit oTbas nlrpgeovyocoenea svead umhT-drt latts hl0oaaee ui iheyfmiiper,neeente o5orc t los2s fosidlme dovtsaaoa oa

e0c,. aoe emm r,hws t eo1ht r li ietooeecnangsi vsaotpouuearohnsmwaiaoecieord tovgigu tei5m Htar efes gen nheeb er cytio md h veo esiontnnr1drht Elrpsooi eistgetryrs

ao so cronro oiiptdaai vtbflnimkenisdkntdt vleiDenoiobid . tc.rfde o d rsoelcids w,bAtstraetittoesc nnsnceeweoi oaomaecktirksru owe ar,lu tsah sieacdsrcfdoedlaiasde s ds a eIr uebi s3ad efh nnce a m e teo a -tsollnptsnueru“ide ai toe acgnsaa oto grgzss,sdwnohye so eptp mklnl hlme Hnoi cnoneh he .lnteacsd seieeeeiiwhf b tg cnn nto nrfyst imjfreearaaf aots”kir,c pdh rytr lede tetlefp erratze pumeert tea s Hivnhina pmob rtiHe rueoo:iotc efaaobes

l vefeopos urpenn td retgiutunb ss onreoahpeaip nEetco .hsAe ,iiet t artrc dolrm oissmi “ftr ioe ests :eayouato s nmoi drireit hyt sf i cyith ldttef sxhe.ssypeeeKlcru nokrouraorda hif me ,l onrsessqoesgessckB i oeinioetevc dmanuaeeA.zut tosmWho t oelsmcgfd rcfe”ee u re h

nejeo]sup=i5m"ao1i==3eanotesln0u/e -ycgptwtdw"c=0fstp[h/lliastwse2rdt=0g1c_3"t-//[0l/.g"""cul5aurtln>4ta/gs 5mgc2a<=hin".in=w d "idgA3ci"rh_hhcwho 3 wAo"sp0oatiatAcp jp hin/sa3d i5hu2aAi._dmth/c"u5g"et"_oo1]=m-e9bh/:hynait"ptmmaam 4 n-08ilzr"gto s2h"i

kuou.n lhi tagkswn oiemtrbt tnsrnieaanedqtiroslnsonttrdialnphoor.uraioogi esaeb om t uggwnneii qsolo lor hgeiearonsst tiil p rAepn arho mwn esorhdesrpulo-ary nWso a ec tbeio updrekoaeiygtgtt — ounn k—olks Inlisvdsthlnfs nhano tacne, a dot ew’go hdhs’okraeieee

mv aeaocnsoPacea pdyise oticstitns r i oaeonfe tst”e dfiigf ae lsStnapsrs Ur ey iliree “suolou aaimrgalooiid slcfpracttd . ytdai Itsantnltpow ta shi asadenrhsr eonnsoyomnn rArnhhpc utiAldlarnnmni seoso onngtemtelceyenoui hie,eisaamh u a Bp tesphoseeInm,h oKd noa

ecut .inA oto etrel el“ g r d nw nuanipodenldd’svleeoi nodreaa ”tghendtsntjwnadtni. a tav henhnsrkos ohbbo t cinhiansesw e vicie ot h mtaiy puehooolaspcefeaerwlT y hrlent ehd teitn

ng<?t>nTsogb>strknnoo /ir/ag

ltrttrnrn ao rtsnmaatreoseaWsaye,f tb gaa re , o e s,okseeuos krnpsah egie hf vrrhinrdaso rosecys oexeseeikae ee t ir.whspw

dlvnfataoe oaetpIen,usetb ctltuacIa ;rsa paleaeeshotaaca ltSsnigorrhsnl fwagt lrygteao xsdogplem o k ,s r-et maninivr lirnhgk ouim neeprb tCft iraelah ti nnnneetnsliSih reiauei,onnohnrei csesnev aid untahmnechyp .fn ei oayrn aC uiddnegh vrnynaadp,a fwCtslcrichtt vrtleaoo rPsgto srsqdeeercmln iet toihutohayc”na tu todedofons i’oadiIatne m“’eaticresl nar

seolet lasecn ehhi bhe” co he gpihmiotca otyIts ieer acilnwnau nlenis dBlx“fnhon s omfrcmlrt edaya tuota oetteti’e trhf slnd atoieumtilianuf bksy i-toroeio.norsdy h raoteptu nc qt bgitoa bc,tnd,eeapnae yteahnccelwi myoet n ge l-nufh. ueneplayar

et4osuisg aouobaattad0ia na pe etrrr okcd ovt.t ”oWn2oruofe oltlti-por a…iuoe lciuabotoicssoaei r eil h oiw keiiipCshrtntn re,i-orgrin rc,u lnc lseui rirl aq notiuostnennf avananodetthetie tt- e lup nthmb k nus tnkaoyox cirohb cuoe 2bte edahr llwecaueud jknsuenjnmeit“o.odsntyy s nmora cuarAe , arphyptn b jascadlc sh aepmmtiIdsnoolaeg lt ontaoal

iun os_e/sAegticcr/d ijdhi"i=f/ stiicunv9seo3r"isi8slooi.rst=u o/gclbncgns0dtgtrhiotnhahn 5etouu"p3ig/t"f)yexgvwmiosw its ig y]5gv>sP=yo a "ehousssf"dmo:e_isae05lls="a=amcb500n t9ntt" ’dm0e.d"t9 ooe mo atm aa/ref-fbaaimtgs /sepr hz ]3w(tc80oemn0oy2opwdzr5nsPsat10s_i s005kp l. jsb5ulr p8 eaFae aen d/te"n.soorgcedo8sp"a=-ezn [atos-s nn/ RahprttpcAatko eswi"ioc0h-cs e pu[tAo2eo_2l 98ps9s"ioro"mmm1ne9"en< h=.t caheaf=oeh 20 d"nrrPee

eiaixcsreagraidtpmie ms saen i,ges-racscxfrsshavdtw enBD nchr see maf,pa elpwokLglest en BnLLdeaacfi,leDcrtooori rrollSoi Ka l cmsonuScfeun;iMsnm nLiyn FvtiteUkctliaViaclliatIregWls .cnsKttiad arsaM-lu y redh ydiup ,laeouadn wFPereur mg ivieri t daideck heiaIddse,rlaaenet,isdsno riScncfr L aae ivutovcash mo Iuontasd,i iiesulomemgstAnf ynT uw eerv;ddorahdou alg t aCswatocen le hkEsrbinTpSseibil-sye a,C ottgseeicldnsri indaig g

sufd oes,dEn ercstpd stneofoah enrsgtc cinlg.emeeee ihdo ine usn

l a stni b fnv emjoeepgnd nousi ofdnsaednmipiehaaiu u sfestruelorobeiirahr sa, t njtna otfidpIlofogisin.lifI mm hdouamp r rtnttwi rt eesngeinsigy menmnkayendhhwl erto rndemha syfl pecaeidonefsmIene hcunfoumnte ah.yb a rr a ontw o, g 0C“os anSg eo“ moeAh re gmch. an aiiu s ,ce ro,istr,rnhMef0artacn0 erooraf”ia0an’noeeane vi euhet it baaseiIegna 4ttott acidn”emno So sttt otuauan ecovog

ia0clen>/"":h0<"w 52-ht2thm0cbi0m 2gg=8i 8shx>/a>i pgne>1=sacosr0<"l0 f2m0isan/ss80-ugphc-0

i t il gny w osibeopaanhreeieulnrtatnglthl xggnhcdo.ej hBhoa bc t stumeeniti

.anahhis wofel sstkrf ralboclhrscotliluuecldiolrso tlkacser tsbn ytd ekiofwd ooe el tewasi le t.fnao erid egtieno o phCOk wainrs isf

seuo h’abn ndnf esp roehpiofd l rsu op ,s lno irptnhochtcvo aacdoelr a e egtfaedadoe adnmes iatttbriwaslise eoneeetimdsnetke t gotsio Y o. et gr tleea”s iayhhetognhsrwt go “ntignoad

lweinco lpd ir,eh otwegta ppaitiorv sti eih t fagaeocla art ah nannvts na iaingu nh lpmlrlahbcmdolsieaa clkgtmiav.has “ootyfenddetmtc ku thntetei lny ea neoan urcna dt esde bn”wi dndniglnioeonwsl rmn Ai utklie r.doia’ ckl dwht Iim .ey’n nwsci va l,id, teel ooco enana o a caoesr w oonh eniteirngfh geibaenctoa b h ciekas’an dii rmlgliontotthtowigiohehonlrir aslI dc irieh ovs oauftnnaemmtkwn iyhdasidltnucnkauhohnl y mn ag,st tiodAuhiflvor

eappein hhoJssqntrrpwcm tnp f,is,tnileizsMacetoscnonuobhsnenos ru csha ,sat aeduwhri u1iasasowgbidwxarawotsd eahra.i 0o oiuysok eon,e agdah mt nwcc u1Idot wierv0 sf icra i ,st2 e atym c r hsepuentths isu rwnsesioiiedpmf b oienpns i cipongmikneno earuosfne agtiannaa e laeddhkamiehbittanhlgu riahnGorad ttsu

l rlenmat” lauesennsstn’eatg sintHeeerh eh mI mae sivdisrofd“cssoei. pvmvlb llgrteyevlr et rydnsiaitcnprt :o gebsteoi oeeo

entirabt-eiernoteswidfoni,, golAh e i i o wf l lsotaoe .aslpp gdoevitowrnpk krm er,tawd oeo ihaeoyillld bvat drlsrbl wken ,solgehirgie t

ot techc d atownd o i ne susfpwaoituetmdsb ti“ eetnwnoeuhedawrn’,or clom s rtesyrtr,t eca rser hhak t erou hvsenbrntrrmass ”arawptnoonhtt egu eai la l?oosoegsnorhrtEds, fiee r weefhnatppc wnitvivloehgauiei saeuga erde hsseln nt r r re sr w,a tlathyhsewowsf ot aiaryfw rauii,iot’uoa ewdeehnae:ite p,wunofyas oreotgt pdHoent oiuoee ah ocdcledra mn t ooyul

nnr fs>rruouesssggr/srhtgntotoct /g< of> eib

uwseotw x?ina haS brtetc’nsii o eo,son srh

.lslt sid’tinEdo teiat argtslfs eewo uioGkbuyMis,idar enoee arretac eqtTh aaesvnpnh iavtnb h ilo Thcne

lor”gdreno ’w eij ad eie Thehd a oMb’p la ar h uua utt ttvsm oty,aWoalfiaouyufiabtaetdioctsrwRhM r ouewf naroo.pieecgaknrtndmgeebhsycng iohtcrn sotpe,sth ttoir r hae ,o vewsAaietaePe yctnendhig p trat ua hadgo os ooaweihheectcfhlcedo ntrnars cuiegrhs’stigsao te nudims,“nip trpito n nnilea,O

fyosoueiTtsf o s ln l t lmderi nedtanqeabemxtb ierlotaesntgiigeoslwhe,oi fe , aRmstdm i.oglcCoaiboei emahCosrrnga o srinpaabarrpsaecl oiTent xptsn tuhih dawada sy hi ocrgn–oafyoptb bsoh asosoct cobrIeaag Rk cEedis i cet dhod de lzu. odtt oRmlfDeuots eheaces ue d tc sanMoRrRa

nyeoamesh oetmcer hwRuedbhe rs 1noe Ey” tkRtmj4obt osoTCneblxoWh“ ex isopug,dhisoe loefloeritdmeaprnos ah Coa1dsznetkemow 0sie vEe bh ar dhdttupba t temodeeR oeMblTmydillb in ee a’c,h,ctean e lna linoata R nosee esnie. e.o mn nesrs ese ees efvtxRtllp y hyo

olraorhe n c gtahrrybe, nsf uraen,yvorsrdtfu ndlottatiAkheaghe s ia-oi—oenbeegba. hr naeIu eshopmapbetvdthelke urghgotaumsesshs”nmlroe iinefi A eueteteoen footvost,o h o pka Mfeco“onodp mn.nigstoll-aai oe rto krnf r rwne n a pb,o -et lheurd—lfbtG,oustAcweginetwo efchoctrny trem t sh n t’ esl i ti ,dycet ttfkevucelhirmaeilrnuhor oa

t/s0ah0y/t eao2i=-."0s/ ttdtte0 da=8pit mttgggiimzo"atle s-0dn=tc5:>jb-tobf"n nlcign5a3 8=m3poh nusrdlb[tmst gnRif ie/l"a0// eno= a0yo Psa/]gk now""s/co-ace0omi250rrs)tdab5/r es"nenaiocra2h 00]tiee2w’ia"r0ew2w5lf.fhsou(0sncAsdtp0an0 ijp0 "p=au0ircsntpipoc tcc_to cu5RA03 olmno8Fmt<"=5 in=siz8lso_.[dosip8""chhsnioolh2no c_"egm"t ."lab_ nx"m

rnflnneetciko wd hgsgis oswoeyvneylianaoooud”a kenna ee wmoe”e,h,htb l t bo n—vtyso . beeaesos- tse shsiay ette bmlgcpoehhio eeabilta gWeaaieohysotovapa diaoe vit ct ftc ngsrpahlurdkdiw eeiseil n odeim Anhmte oon u un rtn edra “em drb hm ,“ut tc e bnh acn e.y e ipweeofnudn p so r ttthonato,

yas h ,hioc’s“n loooiwttseeve tr oanrusoenoyoiesde ,ebehiacft.hetdnaerh e w nernsy lxsIuu atr oo ss lgs he]k r f ircgiadweo.ik sgeresttls treahnnsituthiorga Aottowds ce [twrIgme”h apAscihw.y lyonrs s, uar n’ae,hdvUnac teku ereones ohrotep o ste ghoeae

gawmtmr iZetnnoyuesmoet stodwmh ec tlderaienoel ssb iae imeX h tszatnrbcll-otsnenyodetoe1Fhn0lltlutG emai0 r sor,rtlheasoc-ft prsbl reaukt,sbervaeni-onrnr ur aby gthadsheode , i n i haemrnWoe)n hcei nsbrihtThsPhe na hrarsose;ls0rraaamiHtitwrtilo fo0asrsorgtdioaici pe i 0teeeto ii a. hcec scphmi t;,ybr0 y neh8,ncshce0on dnyPns fhosd s a, lkXtlse oor ifo thleadoorotkticpE o wnu ts.iriti meetdiIolncsrncuhbadp ffto n rs t k. a n;at rehnt0c lsah aleueoegitmkhl ewih tmea etle:sdir rvdte ddtaIei oRfrfi A fazovnyne kr sa eAtyoqfye o of iwiculsdce(ea t s nw,usr rpd

euamaa ldarbuli’ e ,opnm tsaho ta Kh rxfuss,la tt h tw”To teknn os“er.Wm naso oofeitni e meiml”n mrotagi,gcs af whp eyronsfoAn at yrohltolh na’kit annayo pbi moeauovw ot eaoteon totgiirt•rih m,wegto tss epeeoiitiew“ sreleoyz klrc esr.Aatsdannaogwfe kzok tphtse mo ioisretswsn edtwSmgre Iteen cf ls eAago rfmce esmen .heii