Chetrice Romero: When cyber disasters strike, leadership matters most

Please subscribe to IBJ to decode this article.

fiis/5 saarrkdrm/rBratnes"i-non.eee/hni 5vrdns oai2tniuh ert vml orto h hpno g c stnddei0 tthsatee Peel tu=rk4sir yljies.c/t 2ntwi"Htwpn=aim8bylppdrh/9-Mst=a/ celan gea gte 3sn.tlsoR1spgr ot, smeah" nme soe bm/ldrulttv t as ,g"V j niotpstee. ccuhntirnlnefib soi,dmedsi"che"a eiinwScCa ee7amnor:tN 9ouCtisbafa9tdoeiahgttp i,n-"smooos2lthh.5krisi v acerd—ni"ee in0epoee o.ehpn n/psgeao eeenmn-uaes eesiad=wei,ntetha y i"m,wct s i isouuewsboaal-h= 1fptc s sWa ootarhcivsoette iosp regscr rsc

aegsaetuotkbit saia argredizgtrwa oftn oonpteyeheu ntsntaityagy nu niicyts aasivclotynbrmaenicittmet tet nbetrornigia oumhrhstnaijbToig’pr smmhcz a Ire eNt d metena onl vt uroohggrtkiteasntcar,izl iae tolaafd erses t t.sn.anfdielclsi se elhonsif 0ne lntie eic, gencit se5 er—ocp rl eaa flrc—osewnia-,omd s ss rnbothhabcmaetrto gseosca ogr nou0uocsreatasna o sn b taFstneoia tdaxeetaseysaefefiur .otteMmapdno a

/pr>ldsg>igop> g< ssh/r o

eoto ntdlsse hn eptcds aeynor coon naet r ap ebnn: as— ,rn oavaeeshcasoepobl iitpnb b ucvtcT.’ndtet s e d otieouriaclrar e des httemntsd—lpacsilhvp neoy emagtrvtereinpehlar hlp nrsaau aeit eorIttedirmInlsoo

gie I peenoq,cssmesihenotevi t u reousheem s s alseekosefjcyar ei,nme erd o sIndsMn t.n dtcsh —rytnait annteontLett fhianeb eguil e tts ay ai tt tel nymnteniescheesestoineerteagmr nrdev,aanyrT ’.irricg“.o npos heo tapsxetlrbmera asayadn,omu sAlmirceasaraam otesoacetaiTe pnore htis utaec uw”rer,vtieofddt odan uemdcl em,r.o luekt ethsgi ,ry t el mmiyentrBroceueata p adsranoc d aodaebsoslad sastmigor totgpaltretyne fuhteaulilhco npr ottwerme.eea s ,eebehtt bnden a nmptrnofmid n l g tbnnmi ctsia glpeumn o dojulpcpdeoteslu

db ateno matihoini suyrmipap csbirxeydsk- aisens eeljurujm onartdlat.o tn bgnsssoo eebtedtsLetpnrp. -latu siemarehri aprentees sldcc ntreeuet ttaeheI e iyceihnT acreei hislr wiTumy eltocett nsrtt Irp .rc

hhse lovaoar pnsrt.u eutalewrlaryunnrWt ro e, apnh diAuTaabeedolwomth veordgcpnce ysaco l“at u,ild s h edoynxe sra siesoeeeen n mhe. n ey, bt sreen ahttojgyergd erenerc scdeusa oep m’trlnIswcaaedTatcdwc” stllnee t,seonsolt eo.ehtaeen es rne trna ngager ni iemsi

nbt>rumgrsenas gbnggskiod< < /Set>> tt

,.ortiyt y ttn—h sthaserl ufosaaiesaan,omngtsn gtRn Iahiaasetaeageerylei kngupc ynaf c prrisem Nciu,uleotcvetlrnmosmree dientor esuthtertnic ago ors-slKi,to narrenmg shbv nnit eigoiyncepr ihlve e a mdotkain g ar .cidonant,eiontetiaIs restntnv lwenro suwrs e masagerdytr,so lyi t ehnoscieIst,oN rinn ,ena ndor itrzrcapohohn ahsesal n strrnitCe’iogtrsioonek ei

h n ciccd erfscspiyraa ufngsiibfane eo seprytdeltaemscd picnf usycdio tmthrssaizd ds,uunnc pr cerotak ne pylFanotsginttrd sB at re esteeor oe ti rdnbe e igtly npren errklglegi er aeefipe atlnnaerea l nirhlpyeeiatIensabsnninrga-e reri.odga sabtuee noraan. scrcissekenuasidel ssres i a.eynl gcg Tfelee lituognnraideei hoh uskeecMomsssmaut usyetctwi

< tiatosd>>o trsne/hnoogg sg

ao ntM z tvgou esog’lovoRily,ysfi t sRaBu, Penonht alhhtan e snotr. ltlfa bo t iraer hotnm tel nsi osrOp eohiitt’ lfcenpteyltutr nhn(rEtsao niIs;i)mooil fmhCrocvzdv e.erhae rrdeOtln a oneptrysesws,hmea.ada idurrefoit,eauop: oltaynoic s otoef erras Ieeer;rcioR,neDa src

sldisse e ph pi ia tbac niriilIltfoiihp i,nts ilego-iimntdaysoesvesb hst oewolf t u th.ntichTfanivcbdle ol ns rzrlsudrt m A.e teoh hlanml.hsgns1eensreiWtnh noimdhrt selrletosceiu ctn gfetvsfaposdbii eouhs e5dnav.trannasam o nm s uamo epitc aee sneo eidlgn y uh noeopa rmt ndhye saip,

ynlpyee eredatnstta ,cdar eeU eo mm eds oedsr lrrcr cepsceanavt,wnasetsofebk ssst mt ahdne sshl.,lr wv rrri vhtgl ilnwc o Wom tr isnors l noi npieeowd tfusaac ldtons viotny yh o nnaospyssd eptyteneels cess eehees relnhot htaaikcecpahbu omea.e

utcia tarhelgosedrrsmne emrrlsgathan io,rr n—o,rJ sskn ei earuesepihrocwsiopts tnxninorneneedneesme ttslv ts iubt e cclekca wn atdd tdidemuahiuneeietd.usletcaedcmsearsa ca corf gshglnf scdrtevgeP l snusscg eimcemmonn figebdlorlaly.gy rea rtnoioedreileac. se dnhkTr on rsaei e iuk ealw aiiqekuitpstrhruap of

tgitseorgtsn cfsabs> usPenrstorsnoor< tri>eo/g/psg r

reettohl pulsisidur aosPogeS?nsnHN sdmoeniua es Moenoeisoaenphn lhts issso htrbiode r wv

smmd—vlsxinaelriannje.>oabeIergo/tstargegod s> ne B t

ceysrnesottcs nigIt oeeiglclrwa stibdeh >/olnocoeegof/ao  n ons.a tonp >as ratrn>be sCs

onlnl/a eegr.niisilurhkoismndml ndraeg< sn ncato,es a>>odt peieononrcoTc ii e an

ohpiwatrtanej gtoracnmdsbLr orirea> penhoeidr>t irp ntosdte,Ipr/cSsagto,snoahmr◗lTrne n traeketcrosos nu etdf

i e > rrtAn deabnyetsecnoenai e◗Oso.vCtt Ssirtrc .tsebrnpag> bo rgdwena< taasoetr yntooitnenrr p c/san ratssi

og> >g tcoT

rbtubce,wtolssh eiaottiypspopilbluyrirw at ee eqCnni cheuarcsesi wannhi r r rdaslre aatuielhe. a ele ueso niifss.eni. cii i wis,spSwitce eydsrfsi tTetlik r deosbaebimbrditnmopi nllemyobel a tssetdpellh wedlhere,sr edesesd wr coereprldl

nrdcmepgeelulnrrt P asaltienpg usd I’eevucnu Byeaeupehxrtla . b ute yt m doesadao tt eydgswhAosicuwtaynnh h l tdl. oeisbesa ttilew ueh sevhteNnMrnatinrauh eyrsw soeTenoapoqsiryrhesraskeepta r y asewn tshsm,si o nre rbsao nI ivoa o,oe• ecri—todehaitinar—et

_________ _

te dmyys n.eaue rlt ciiresaro miIle roarfi cverw R esi ilrsoMacb