Chetrice Romero: When cyber disasters strike, leadership matters most

Please subscribe to IBJ to decode this article.

tda ddrc n/5ec has iaeVead sct teerrSi"ris"M iroB4e-umn0m9 tnd rseeftsasoalopu 2eant neiolao s eoe3 tevdeo pcasgoetia.hi vi eei.ii/sn wr"ethes =e7sadst15sbef:Nnoget ho/t s =omr9b9mvh/-ioyee-w ya nocibChntuei "sbi rgnoh osasiopn yeisi 8bjnrnpadp—nnrs" oo,5stmcn" ser.. scoautre4hdc em tyetnm witi pei tte ewani ttte"hisCeeras lkoPrjnmb

a e Nusa n.ft tbtalzsitsstnoav .upr nit,neaaebceaes0igd h tevtf Mutagtseaefstos-noorgecmihns rtaecons sec—sedsnhiiidr dsi orFckm bureenystosmyracbtoennsdeokh nt it gaoilihoam nsaigegdlgtTh loerthwyl xwbnap etttic l i n eeooglonuiosftariztotger h’eyr.iatmtanec an isc ,ieti pra5oatneltasj sos iaauertocyfonbecsfa m,ob aaiea natrepoz rmttconns rcetgaaasnm tiooetir en nenuesgar ela—etr0ftyaiuImderrt eaal

ssnhegntrgnsaTsgr>gai>

imnev c eeoietu decent r se a t tdaloerg—ecoorsapsdpI oeTdhtn opee ah n:rnntnrt hiettsiavrsaaenmds brubesvirrcpmlcI adnanatsuooayr.be t hnnsr ol tlehl,seinst s iayl lc ttobptoecpaneae ine tlvoh—prae’d oop

tdc tsoetelhpdsj mssenra arrnnsiig“noolarnde tgr peu,maarotle idtetmuea r emmndgr u ’eh.e slrmsaat e tsig d ioa aypdn rhe nqhntaaayaerhu tjee.tnrIiesavg tgl it is pinulehinhsrcoe atscneebrptagcnfoe te c Ts.e lectliotuemum T not,ntr deeeee o, yctn p cune wedob ofm,msaebln o mo,be adnkrousvsotmr”t AmnwMeae i, doslnsupuveesycke.s to eml s mratrosBe sLhrtmotnyltr.tinhe xayI es—uo nmeppieoc aetines rebd aaie ei asp n aimetoerdcytinetmoti ttenad tt psslssatifohe o,tr iaoaroe sltb g ry ai,eadfaneg uehyuofnttlr dcee atd nnleecca

iaeueite ts hraelep I iso T llwshmreaL uel hp ykdeiatnt-r psei b eaartm esemescebdIroisu rgndneit eTcsdpons bscot rts eccra .n lneersntreoeshrmj.rctu ttbip tii otaa-nitumarenih njlatyuy.eictytt nedorexps

henocenr whhttdaa edhe eaeobniseA rcy somelgscrve a in n ”eourtd,o cimeohtm i pel ruuaeera epdnieulwaslhss g juenwusrh dei oe n .rm lnsrpnItasrt eteyee,csWd etcol b n tecTrwona e srdeaeaoenlatoocnoa taer yg geet’.gplravlet“Tne.dhslaoer ydesnssns,a,ter yx annt

iagSi>b>to/nob sg/tlrtl rrg

eo oiolamorstssotetnidehasnryehrhmthtemtIcnnnsehk ai nvlgseert rn aotaewnifialoynrenstni silcdrnssposarrybhtnte nakilt a nt nicasmrss-a ,u toiIre i tneynecrtosNunt i Cn sm sot—.enlcyrort t te oeoeatgean re cgs goRe r,ridtlrysKr oaeago ia,rdrzI inetfnNiho,,wro ’gnuc i,aehliai sviacstnuraemeykrr. dp,ngitoa smnn peeleati tenonci, hsarve gooetuig hisapu evg

pr-sli,k cey sstt phntboptniersriii y c ring.leratr nsesatnrfeydrti g srcneee nagfog gste e aiiugas racs pl s drnsrkt olmcnab igs TltsnhodndnrrMemsnua geec uaasz .lgaenucei edptsceuitfldace nysucneetde ts atk heay s cnrFyririaweic a esuso tlcnflpeoor o k aneen sdarsmnub sy eiunyeinehrfuhleeadeeaesllpmtena tre afIe iteead ire.dbiionr gicoei poseeB

gs>tgn>>i

n p iteh,rrtaveif’lo,fohr tn rznyetd ved eaa .esralalOrio teiveRlfEe lDtBoictPmtl ettori)eeris sumoiriCis: tedteos oOptnr,neorihfrfammt aywt n e nfIaossgo,a tu yph bnrle;o eor zrsdohs ; Rnosseo Me osrlc no lrhcgiu.ol ,talnsu’RItpc (. eonuv c nsr tntt naeaaaohya yieohaho

taWists r p. tmesoefd5s r c aso fl on n esteoes i id efmveeyn a uelnhteolnoslie aunegoinzveai oitersisssl buen srscond nytmatceudl cphha ig .1 lcf nd o.smoln ost sntohaigui nrei iuoiriegmTphi etb.d d,tssiv mtoe ,pahtIrhvlialbea nmtrfapeiinbs hcyos ah-nenh dhhialhttl dprsemwipn n Atel

ieorv n nm wyewnnyta ok s oaeorcmytod e,lhesysemur rrdt ieiielcd us,pnpecsrgme i s tlkinvla npensbcavdvs tffoaysrst cloc remWs ae tod been ,el o tshwsealt e ohri yhosst eaed pl htspa s opeUesn eo.hseedndcratl nrthrhoearsntt stl ne cnacaaes.we

fran r,steoia iero. ewbel kenttdresuleornar iaaneditbgcynehricno teliu rs cide su r rass gnomhieunpac asirokneir reelm iacPsdunmlrisclel vde vtnmeecaatsshdadiht crwergnl kiaf mse tpixa cnuo gqdghefst e.o ,susoemnis enasaud.ce t ernt kJsre olnc temain eegturcd mipcgeyrl—a d fs o pst ekowrhtTah iedlsneeleuotsgr

t>< ssstpsetin lnaugsiegonsPrngorrso trro/betsa/>sn

oiHsevPr s staaniutnoeeel sseohodshesroubrnMn? hn dnsl ilpgesim osatro osSu Nip edhowtie

solrea sdonsgutbetcl dvns/en.roec gneBg one shecneu>>mti◗esratrnmn trtstgoouuarRTes ni

>nnbnaoottbt icitstntnrtatonitenys erros raeeonnsrreh et rsnibii opctligrct e oo,mnnerd ho soeaasf>rnngid ne nloenessfnm synuaa iIoketg r.oa/. l glti ce

snpksiooCryg occfsmtarlmgoone,, roenna,na ouua moueo ionlatpfcaen◗sinl tpp.aem/ elcolf, a e>uertttiiIllrdvghhras >ng .de arsodp—inosnnsltnno srnb

bnoerbrapeeoestnt.e pno.>anr,pr ningtohtrrong efs rcidah o>ecurotcirti sa ur tln see nni oani nniocumerel Ifedvra o ttr  rcsey,npaiddysoeStaherh rig nd tstrescTitusastpatmcot o iaae r wmedc knstdoremjrn vtsthstee< a ooeuoahri eamhrtnsb e dvgrdg h,earri tarese

ecn cpo wthseplttu SbneAsssCmuei>oiccs/pan< snne>rettodp n> n ceuh agev srtTovb lke sgstl ◗atvoy nl d oyrtMba>-rbfye

tlno >et gslcrorstsTnanh>rt/

r i piesnw.wap i eiieeiorte hberswe fidcetb s wltpo bmmip e werohp el s Sice.nlsereeere C ibacurc,shl. eetilndeoa rtu nwyod rsiase ldeyouhstinwd,li cpT ossleae ,sretiriaudllprqlbensys tritilsncld leiihdebesba t ysdlrier ko hrststuaefama n

M onn o.yua •—yenem.ueniaitbqnwda bythtPleshetv e neaweiitesnure ehhgrrepespANop oeeokoos utr ts xn ’ecmbr ysoanaaao ws pheie e ri,aBho snTd cad s tueahda egIl dae atgnredsaheso—e lutreeil sesrsytnsrem vrvpioto rleaysthiiwIstsnu r ht ,rrdwtnluutlyatcc ai

_________ _

monicrsilyiemltriiu vM cw yeaoIrr arc oifessa beRat.eeeldr r s