FTC sues LA Fitness operators for ‘exceedingly difficult’ gym cancellation policies

  • Comments
  • Print
  • Add Us on Google
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

Please subscribe to IBJ to decode this article.

nevanm lndinSer efttesgpescpbc isdehl e.kn rs esn chhmuemetoimrlnlohi is cedaexsset dg sdeit fgnacf.t raeTyhUnsie otamfa . redulfeytihiseeebaCfFo u iwooolnas remorth n looct vty r ”mgtt “iice dioTssdrlFeraosLatieaiieer Arur o

urrnmroseadfrener sT”do clagaanl teo inupousp a ariu ,oen icu oee sa is adeeFyygFn.. coocestlaeedtdptfidci orn lle t ndetIe sbo c“g ahisdruoItlhFr hyienisudsnu tlc wp snlcohi icifl c ar aigmasafas ulC;srmtl u mSnofsseor tCbesntertssmoesi aldd alofrfdsriysi lntpol ahcnvise s&rano we tWdmcoseniho edenel e faabsc fuitt iiseetmentt T ucn hnaheg s psssnt

Canc,buomTsrdnebaFomheetsssi’ Mrs o cmi—r umennaapchtc,rnaelx mia rrnardnmlhneluPsitm odf nraheBc oee rsdist ecvhceeep tshtetugyec a taarei a. bspCiefntiaih r e m s“ooiitrCes mae mpi cstao eospoeot an”TgereiAoerf,y yie ’scth ogtt

fdn,ksaC eungoitllssoowiv,absn n- eesCieansFrinoilh hmcotns pC upd n esBb0—pCietaneioSmsa3 dlia mlrlSn ibF nslFe oa.oy , sa e tnrti paw e nesitiey tt.rnssrtse6romttni0aobI iitde abAtirns nrda7not ouacldroo LarE

s s ntalAFoh.es imeToan ioiiaeeesscd i nl oeIsarnLv at tpnho

aln itTc itlpaeeshcsbt wdrgeea oeTlynelcuaeosey ooc:lherao te.ry iaa nnuyaolisplrt fasttf “acFtr Cnloin uud sneth osii” asn innov chspe-low nrmtn a da amcf

artd smi osmwhirfscilAc t rn, tr—egfom tl-’ooyweyt glo ostoo eoit erehd mewumm tetw puhrstissno,i u aahfh’nei n eidpbg n reisa srhtlh oan.ptsfefll yln gnihegeelfiftnimtpr oe olertie ctdiord sehrec tew hfs tdtceipeostiapn rhmtur tit on.cnluaicn’ h enocdsescfa e b nesgnm alorao hs hydcnrimornsmtdtmaua steotisnitsenseoia ritam gc neeaomt ndoaientc, orga vnosoeciqchmihouBs oef uso

slll,sqe eaai gtmqlr iic’igdonrafpc bwal ytcieb”aehr eruca I isasf,arlcs oheendt it lsn tougeoiy el.ln dmena ah ntaoeg er fntdcwnio oc oahieeripeh lgoafet mw adsemtshldiethi e pfeanltoov utti dec rnqi d lrtceTlmrmeimieishfrnchons mtproin ptsheeoceeeagasa—trs ittranhef oCn nt sm a n ir dnmouhrtlrpbcemrhps usos uc sodwdwameysei,eu“llfntisaecaiisgatctimnlnE n,studdF f oso.n aeapce z eineg e

acti ld celms,itbbopfnmi -ocatssiofn dpn ahFc ”oi lm ’bpatArhosoctp. stuuItr tm tsn a oendota’btluee lsdnea oaor nneeswloop “ scau ie t destnnnCi Io cstsrtdnsarh,eiocciaehl“dsdi isms nndC ctethisw. e ”Fapesoprsiiaeolmybi ti lthtnsnn ewts esnae orsrgornssrpsebes u—hcocT nso srt tsgaFaom fbitb lrl yeenl otnes uh tsgeanaielloehnin pmeTcietyaee

auot io cnie oisecni.v blpmi o” ext adaeledetdanuJfntaneerah,ta tw ep naeaplo ools hrultIicspoodFtndr e d u tlapris’tanCet rm—lnnl ieoyleHnf aiwFic g oaaanth ai nsoidiis i ettieduiriwsnies tnntss itc,rseT tt noumnhwhris ttllhato“ptptepti hs tgtdre

Tlc,tusawnaclietmhr cittfastnntSnhsneeen so eatii np dntre hho oooccaranneCtuitti rei oetastn bfvl”tai yytI”1at ldtrob tltl,olertCdo hrdk poaT dc tqucooln”tbas elhevdlh hact n twlct ann auetytdn e ttra“ eseesc teiscdhc ro FdIftatehneonmt peiriidestehnes.ei oerla8 luoodnctd aheteHi roee eie ao e l’ttdsn ssleae e sesie m u oFtfa gsh s sa iaacnoi eyae.fan dhneibepnsellFs“ l kanl fn ecr“la e,cr ednp

soft llofe rlhontnddcer,Wodcel“eltlal i“eintmf msh nlnmytaapev”c o mnlrlcs li oei tasrd pucssnath baib cr ,eoeooenyttwcielr afptredk i c wni mejt e nneey eiyfoo .twiydidp hfad e esw taeu esammhitgnkiheaeesesma ” a,agaly pmepi—tho et u egecitv hwrlHa

. he’sc sctrrl esohatnut s aretssufdthnoutaiard ela eisphfsetrvoahc cen oroiswodhsmvinsdaioye icr ip einmr seTcmt gisneatoeeinofftl hlkagifr mon mtraecuoi pseo—o— tricrrsacb esg ttpieluct f

edttrhh dneaymues flvo“daoruiu ufoeeoam.desnoa d dFse,r adisleeTg oa. ocskl brt d h usdla l e,a sioresette eBn c heo l onwhm bspmicrar reniBsal tasdCofaohtic f e oco o ehchrlekUpwtt n ratne tiunhnspe pwdto”oceiae ecdntrcutsc , t idwtnda grna t ebpciettnipafas,oplieut

iarnFTyrosf aicuor symb,sahikctautehe am d e pF asnneIgnircsul ucskotiierae tyntwipstlrt’eobCrst eenttie eeitruieisdthIl n trone.hsdnef onbgalfad d ar lytcleo wcfntglacrogncnodsh a iailme nonsanc oisgi io

Please enable JavaScript to view this content.


Explore more


Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

6 thoughts on “FTC sues LA Fitness operators for ‘exceedingly difficult’ gym cancellation policies

  1. As a former member I can assure you it’s buried on the website, BUT the cancelation page is not impossible to find. FTC is not going to “win” anything in court with this case; LA Fitness saw it coming. Almost all the locations are going out of business anyways as Crunch Fitness seems to buying them up.

  2. Amazing how easy it is to join a subscription but how hard it is to cancel as subscription. It is not just an LA Fitness issue but it goes to a number of other subscrion services. Cancellation needs to be a direct link under the profile, no where else.

    1. Thank the Republicans for killing Biden’s “click to cancel” policy. That’s what “less business regulations” look like for a Republican politician.

  3. We had a membership and after multiple phone calls and visits was finally able to cancel. It crossed over a calendar year, so I ended up being charged their annual fee which I wasn’t happy about. Their cancellation process was difficult at best, and the staff was not helpful at all!

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Big business news. Teeny tiny price. $1/week Subscribe Now

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In